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Ottawa Chrysler Dodge Jeep Ram
Ottawa, IL
155 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 155 reviews
June 11, 2026
The entire customer experience was excellent. Our primary sales contact, James, provided timely and accurate answers to our questions and went above and beyond to ensure we felt confident about o Our primary sales contact, James, provided timely and accurate answers to our questions and went above and beyond to ensure we felt confident about our purchase. We live in another state, several hundred miles from the dealership, and they made the process as smooth as possible. I can’t recommend them more highly. More
by benjaminwmclain
Verified Customer
June 11, 2026
They couldn't figure out why my Jeep didn't start one morning and battery read as dead. Had to be jumped to get to dealership and then worked fine. Also, there is still a front collision alert showing on morning and battery read as dead. Had to be jumped to get to dealership and then worked fine. Also, there is still a front collision alert showing on my dashboard that wasn't erased (I went online to try to fix it after, but I couldn't get rid of it). More
by CJBOLELLI
May 31, 2026
Everyone was great and service was outstanding. They contacted me and explained everything they did to my car. I will keep them as my service center! They contacted me and explained everything they did to my car. I will keep them as my service center! More
by WILLIJL
Employees Worked With
May 30, 2026
Everyone super polite and respectful! Great job done by everyone! Thanks to everyone! Have a great summer! Great job done by everyone! Thanks to everyone! Have a great summer! More
by juliemunks65
