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Orlando Genesis

Orlando, FL

4.6
13 Reviews

4110 West Colonial Drive

Orlando, FL

32808

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Showing 14 reviews

May 31, 2025

They were very professional. I was very informed the entire time my vehicle was in the shop. The entire service team made sure I was good during my wait time. More

by amariijones35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 30, 2025

The service reps and techs are courteous. The facility is clean, but for a high end car sales for the Genesis line, it isn't up to the same standards as Lexus and other high-end waiting areas More

by joanne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
May 30, 2025 -

Orlando Genesis responded

Joanne, we appreciate your feedback and are glad to hear our team was courteous. At Orlando Genesis, we're always looking for ways to enhance the customer experience and will take your comments into consideration. Thank you for sharing!

May 12, 2025

This is our second Genesis sold by Ed. He is an excellent sales associate that is professional and and knowledgeable concerning our purchases. We look forward to our next Genesis in the f More

by Marion.cowens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edema
May 12, 2025 -

Orlando Genesis responded

We're delighted to hear that Ed provided you with such a positive experience at Orlando Genesis once again! Thank you for your continued trust in us, and we look forward to assisting with your next Genesis purchase.

April 03, 2025

I found the salesman and the management staff very friendly, courteous, and unquestionable Integrity. Mr Moises Was very helpful, friendly, and courteous throughout the entire process. I’d recommend G More

by clemsonpinckney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Moises
Apr 03, 2025 -

Orlando Genesis responded

Clemson, we're delighted to hear that Mr. Moises and the team at Orlando Genesis provided you with such a positive experience! Thank you for recommending us, and we look forward to serving you in the future.

March 29, 2025

Great service and experience. Aaron establish great communication from the onset of arrival throughout the service process. Will return. More

by MSD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rieck
Mar 31, 2025 -

Orlando Genesis responded

We're delighted to hear that Aaron provided excellent communication and service during your visit to Orlando Genesis. Thank you for the kind words, and we look forward to welcoming you back!

March 03, 2025

Excellent service Couldn’t have been better after the day with the sales rep Miguel and manager, They are great guys and I’ll give them 10 of 10 for the service they gave me More

by vindaley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 03, 2025 -

Orlando Genesis responded

Thank you for sharing your experience with us at Orlando Genesis! We're delighted to hear that Miguel and the manager provided excellent service. We appreciate your kind words and look forward to serving you again in the future!

February 20, 2025

I took my car to Orlando Genesis for its 12k plus mileage service and the team was incredibly professional. I was thankful for the Brianna and Khia who provided the loaner car. Thank you for Khia for waiting More

by Hannafer.weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Brianna and Khia
Feb 20, 2025 -

Orlando Genesis responded

Thank you for sharing your experience with us, Hanna! We're delighted to hear that Brianna, Khia, and Omar provided such professional and friendly service during your visit at Orlando Genesis. We appreciate the recommendation and look forward to serving you in the future!

December 30, 2024

Loved the service, I had to take my husband's car for maintenance and Logan was very nice, took the time to explain what needed to be done and educate me on how to avoid the car tires from getting flat. More

by Perla.minier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Dec 31, 2024 -

Orlando Genesis responded

We're delighted to hear that Logan provided such informative and friendly service during your visit at Orlando Genesis! Thank you for sharing this positive experience, and we look forward to assisting you again in the future.

December 30, 2024

My car seat cover got damaged by the mechanic grease hands very upset about it because the material is beige More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Campell
Jan 17, 2025 -

Orlando Genesis responded

Denise, I'm sorry to hear about the damage to your car seat cover. We strive for careful handling and never intend to inconvenience our customers. Please reach out so we can address this issue promptly. Thank you, Ken Sidana - General Manager - (336) 693-9222

December 15, 2024

I like taking my car here for service as they do a great job on my g70 More

by Tfbreen61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 16, 2024 -

Orlando Genesis responded

We are honored to receive your support. Thank you! - Orlando Genesis Team

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