Orlando Dodge Chrysler Jeep

Great Shopping experience This was probably the most pleasant car buying experience I had. Tim Mcardle, the sales agent was very polite, knowledgeable, not pushy and simply ra This was probably the most pleasant car buying experience I had. Tim Mcardle, the sales agent was very polite, knowledgeable, not pushy and simply ran all over to make sure the dealership had what we needed. We had two very similar offers from two dealerships, I will admit that we eventually purchased the car in this dealership because of Tim. The truck itself is great... More

Repair service nightmare,don't go to this dealership Took our Liberty in for one issue, they charged over $200 to say they couldn't fix it. then gave the car back to us with warning lights on, dash was i Took our Liberty in for one issue, they charged over $200 to say they couldn't fix it. then gave the car back to us with warning lights on, dash was in pieces, screws on the floor and dome light wouldn't work. all these things were working fine when we dropped it off for unrelated repairs. we immediately returned the car to have them fix their mistakes and they said they would have to charge us for that. Talked to the service manager, he wouldn't even answer a simple yes or no question about what they've worked on in my car. I had to escalate the issue to Chrysler and will never take another vehicle to Orlando dodge Chrysler jeep ram at 4101 west colonial drive Orlando fl. Long story short, this is one of those dealerships that you hear about from your friends that have their car in the shop for weeks at a time and pay thousands for repairs that are not needed or were not a problem before the car was brought there. More

I really liked the overall atmosphere of this dealership. The salesman were great the price was awesome. I have used Orlando Dodge before and am always satisfied. Thankyou for the great experience and the Do The salesman were great the price was awesome. I have used Orlando Dodge before and am always satisfied. Thankyou for the great experience and the Dodge Journey. Thanks Dave ! More

We purchased a brand new 2012 Jeep Wrangler Unlimited from Orlando Chrysler Dodge Jeep. On the way home from the dealership, we noticed a very pronounced wind noise on the passenger side of the windshie from Orlando Chrysler Dodge Jeep. On the way home from the dealership, we noticed a very pronounced wind noise on the passenger side of the windshield once we were on the interstate. I scheduled an appointment with their service department and after two days, they had us come get the jeep and they stated there was nothing they could do, it was the normal design and they would not attempt to fix. Supposedly the Chrysler representative agreed with their assessment. Needless to say I was very angry about the way we were treated and opened a case with Chrysler Corporation headquarters and also scheduled an appointment with Fields Chrysler Jeep Dodge in Sanford to get a second opinion. What a difference! Even though I did not purchase my vehicle at Fields, within one hour, they verified that this was not a design issue, but an area of about 4” under the passenger side windshield was missing the adhesive. It is fixed and they did it right the first time. I will not go back to Orlando Chrysler Dodge Jeep ever again. Do yourself a favor and go to any other dealer to purchase your next vehicle. More

I bought a new car (Jeep 2012 Laredo V8) 12/3/2012 from the Orlando Dodge Chrysler Jeep, turned in my lease (2009 Nissan Maxima) to them hoping they would take care if the lease turn in/buy in. Instead got the Orlando Dodge Chrysler Jeep, turned in my lease (2009 Nissan Maxima) to them hoping they would take care if the lease turn in/buy in. Instead got left out with 3 months of lease payments for the car collecting dust on the dealer parking lot that was never taken care of. Dealership has refused to help with the $1100+ damages. Damaged credit history, $1100 damages were the result. I am one unhappy customer - will not deal with the Orlando Dodge Chrysler Jeep again. More

Just bought a Chrysler Town and Country from Jim, a few years ago also bought a Dodge Durango from Aaron. Both great experiences, very professional and they don't waste your time! Jim told me everything years ago also bought a Dodge Durango from Aaron. Both great experiences, very professional and they don't waste your time! Jim told me everything I needed about the vehicle, very friendly and efficient. I wasn't crazy about the color so he found the color I wanted at another dealership and the owner actually drove it back for us. Great customer service! Very pleased with our purchase. More

Aaron and the staff at Orlando Dodge worked with me and sold me a great truck. They took the time and got me where I needed to be with no xx!! Thanks guys for being up front and easy to work with. Truck ru sold me a great truck. They took the time and got me where I needed to be with no xx!! Thanks guys for being up front and easy to work with. Truck runs great! More

My family never owned a JEEP until a few days ago. My in-laws have purchased cars from Orlando Dodge for decades. Finally, we went in a drove a Grand Cherokee. My wife and I were pleasantly surprised a in-laws have purchased cars from Orlando Dodge for decades. Finally, we went in a drove a Grand Cherokee. My wife and I were pleasantly surprised after driving the SUV. We also got a great price and trade-in value. I would unequivocally recommend Orlando Dodge to anyone looking for a Chrysler/JEEP/Dodge or anyone else who wants to visit a dealership and be treated like family. No hocus-pocus advertisements or in-your-face sales reps clamoring to keep you there just a good, old-fashioned, car-buying experience. Thanks again. More

I was warned not to go to this service center and didn't not listen. I came in with two issues. Check engine light and Air Bag light were both on. I left the car and waited. I receive no call back and half not listen. I came in with two issues. Check engine light and Air Bag light were both on. I left the car and waited. I receive no call back and half the day was already gone. So I called them and was told that the repairs would be covered by my warranty which had a deductable of $200. Also that they damaged my oil dipstick tube when they were working on it and I need a new battery because the voltage was low. I waited for call and no call back. So I called at the end of the day and was told that they did not have the replacement part for the oil dipstick tube they damaged so I would need to leave it overnight and get a rental covered under my warranty. Next day I finally received a call late morning. I was told by serv. rep. that work on my Dodge Durango was not covered by my after-market warranty so had to come up with $536 to replace a transmission range sensor (cause of the check engine light) if I want to fix the problem. I was not expecting to hear that and did not have the cash to pay for it so he said he would lower the price to $444. I told him I would call him back. I did not like what was going on and did not have a good feeling about the whole thing so decided to go back over there and just get my truck back and pay for the diagnostic test. When I got there and asked for my truck, Rep. was surprised and said that I couldn’t just get my car because the work was already done (without my approval) assuming that warranty would pay for it. So I would need to wait for them to put back the faulty sensor. I said ok I will wait and he started to haggle some more and said that he rather lower the price then have the tech re-do the work and gave me a price of $309. At this point I just wanted to drive out of there as fast as I could so I agreed and paid for it. I get in the truck and as soon as I turn on the car Airbag light goes on. I was furious and went back in and told Rep. why was that indicator still on if the car was fixed. He asked for the key back and ask me to wait again. After half hour wait I get called over and told that he made a mistake and wrote down the wrong indicator light (ABS) instead of (AIRBAG) so the tech did not check the right computer for a diagnostic code. So he did a check and the repair would cost me $268 dollars to fix a cork spring that is inside of the steering wheel. I ask for my keys and just left before I would lose my cool. DO NOT BRING YOUR CAR THERE!!! YOU HAVE BEEN WARNED!! More

I was looking for a new dodge ram 1500 my salesmen showed me a 2010 with 400 mils but he said that it is new and sells for $29,000.00. So i purchase the truck and found out that I am up side do because the t me a 2010 with 400 mils but he said that it is new and sells for $29,000.00. So i purchase the truck and found out that I am up side do because the truck book vaule is only worth $21,000.00 More