Open Road of Bridgewater

Mercedes in time for the New Year John Sulano sets the bar with how a deal should get done. Service was speedy and John made sure I left with everything I came in asking for. These g John Sulano sets the bar with how a deal should get done. Service was speedy and John made sure I left with everything I came in asking for. These guys are a classic example of professionalism at its best, and I will continue to recommend the dealership and John to family and friends! More

GLK certified pre owned John S did an amazing job helping me with my certified pre-owned GLK. Was very knowledgeable, easy going and not pushy at all. Made the buying experie John S did an amazing job helping me with my certified pre-owned GLK. Was very knowledgeable, easy going and not pushy at all. Made the buying experience great! Also, Billy Joel is my favorite artist and that is his doppelganger! More

E300 Sedan John S. did a terrific job showing us all E-series sedans and explaining the advantages of each. Our experience was great and we would recommend him John S. did a terrific job showing us all E-series sedans and explaining the advantages of each. Our experience was great and we would recommend him highly. More

Comfortable, helpful, fun, and friendly Everyone is nice and friendly and overall, the dealership garnered a positive experience. Vlora, the internet sales agent was responsive via email and Everyone is nice and friendly and overall, the dealership garnered a positive experience. Vlora, the internet sales agent was responsive via email and guided a helpful tour around the floor. John Solano, the salesman, made it seemed like I wasn't talking to a salesman, but a really cool uncle--funny and easy-going. Loved all the fun facts regarding MB's history during our test drive and made my family feel comfortable at the lounge. The finance manager, Hassan, really went up and beyond to find ways to work around my budget and answered all my questions regarding fees and warranties. I will definitely keep Open Road in mind for my next MB! More

Classy, patient, and willing to negotiate I leased a 2018 CLA with the help of John Sulano. Right from the get go, John made me feel comfortable with his polite attitude and willingness to mak I leased a 2018 CLA with the help of John Sulano. Right from the get go, John made me feel comfortable with his polite attitude and willingness to make sure I found the right car for the right price. He worked with the numbers I gave him, and we were able to negotiate a speedy deal. I would definitly go back to negotiate with him in the future! More

Responsive Sales Rep I Purchased my vehicle from the showroom floor and was able to pick it up the next day. John Sulano was a patient and low pressure type of salesman wh I Purchased my vehicle from the showroom floor and was able to pick it up the next day. John Sulano was a patient and low pressure type of salesman which made the purchase a pleasure. More

Poor Customer Relationship Bought a preowned; experience was the worst in my 32 years of buying cars. Dealership is not a team. Did not meet my expectation. Did not honor my req Bought a preowned; experience was the worst in my 32 years of buying cars. Dealership is not a team. Did not meet my expectation. Did not honor my request as promised. Tag and title team needs training. Receptionist is discourteous. More

AVOID this dealership at all cost!! The worst service dept. Worst experience of my life. Brought my car in for service and after paying $2800 my car was NEVER fixed. This dealership also cracked my rim on my fr Worst experience of my life. Brought my car in for service and after paying $2800 my car was NEVER fixed. This dealership also cracked my rim on my front tire. More

New AMG owner Nothing but great service from the time I walked in. Amanda the internet sales coordinator greeted me as I walked in and set me up with my great sales Nothing but great service from the time I walked in. Amanda the internet sales coordinator greeted me as I walked in and set me up with my great sales man Claudio. Claudio explained everything about the car and was not pushy and gave me and my wife time to discuss the purchase. Issac was amazing too, helping me get a great deal. Overall a great experience and would highly recommend these guys. Best dealership ive dealt with and ive been to quite a few. Thanks guys! More

Great experience. Very friendly sales executive-John Sulano I really liked the overall buying experience while dealing with Open road dealer ship of Mercedes. John Sulano is very knowledgeable and was very help I really liked the overall buying experience while dealing with Open road dealer ship of Mercedes. John Sulano is very knowledgeable and was very helpful in making sure that I get what I want through out the process. He is very good in following up. More