Open Road of Bridgewater

It's been a month since we left our last review and no one from the dealership has gotten back to me. In 4 weeks Still waiting for our plates It's been 5 months. In 1 month it's gonna be 2021 and one from the dealership has gotten back to me. In 4 weeks Still waiting for our plates It's been 5 months. In 1 month it's gonna be 2021 and I am still waiting for plates for a car I purchased in JULY 2020. Common guys. Have some customer service! AFTER At least call me back it's been General manager. Someone!!!! More

BEST PLACE TO BUY A MERCEDES-BENZ!! Mike V and the sales guys are the best around! You will be impressed from start to finish! guys are the best around! You will be impressed from start to finish! More

Wonderful experience at Open Road, Mike Vurchio and the team go over above to bring back a luxury experience to buying a Mercedes. If you wants a great experience ask for him team go over above to bring back a luxury experience to buying a Mercedes. If you wants a great experience ask for him More

Mike Vuchio is a sad excuse for a manager. I brought full payment for my new GLS 63 and signed papers. He threatened to call the police on me AFTER the deal was done if I didn’t pay more because be apparentl payment for my new GLS 63 and signed papers. He threatened to call the police on me AFTER the deal was done if I didn’t pay more because be apparently forgot to charge me more Lol. Unprofessional. More

!!!!OUT OF STATE BUYERS BEWARE!!!! Maybe if I leave a !!!!OUT OF STATE BUYERS BEWARE!!!! Maybe if I leave a review someone will get me help at this dealer! 3 months no plates! I leased a 2020 GLE from !!!!OUT OF STATE BUYERS BEWARE!!!! Maybe if I leave a review someone will get me help at this dealer! 3 months no plates! I leased a 2020 GLE from them on July 11th and had a great experience picking up the car I was told I would get my plates in a few weeks (I am from Connecticut). I drove away! And that's when the trouble started! I was contacted by sales person and was told I had to do a emissions test in Connecticut and then I had to mail them back an original copy to them. Then I was contacted a few weeks later saying they messed up on the price of the car and my payment. I was sent a contract in the mail and was told to send it back signed with a check because they had to make the first payment . .. Again This was a mistake they made not me! I was told if I didn't send back the paperwork they would repo my car! I sent back the contract all signed! It is November and I have no received my plates yet. The temp plates have expired. Everytime I call it's impossible to get a manager on the phone! I have left messages. Voicemails. I kept getting told next week 2 weeks. Next month. The sales person who sold me the car hasnt been to work I am told! So now I have a car which I am making payments on which I can't drive it because my temporary plates have expired. No one at the dealership has an answer. They keep saying it's COVID and the DMV is backed up! It's been MONTHS! PLEASE HELP ME!!! More

Great experience !!! Mike the mgr , Kash the finance Mgr and Keith in sales. They were Awesome!! We’re Very happy with the service and the Gwagen we purchased!!!!! and Keith in sales. They were Awesome!! We’re Very happy with the service and the Gwagen we purchased!!!!! More

I recently purchased a vehicle from Open Road of Bridgewater. Front my first contacts Issac and Marlon to ultimately dealing with Kash to get the numbers to a comfortable place, my experience have Bridgewater. Front my first contacts Issac and Marlon to ultimately dealing with Kash to get the numbers to a comfortable place, my experience have been excellent. I drove away feeling like a built what could be a long and mutual respect dealer owner relationship. More

I made the mistake of purchasing my car here. Horrible service and all they care is how to sell different products to make money. Will never buy another mercedes from them. service and all they care is how to sell different products to make money. Will never buy another mercedes from them. More

I recently had a great pleasure of working with an amazing salesman John Sulano. He was very friendly, very informative, he answered all my questions. We closed the deal just in a day. If you decide t amazing salesman John Sulano. He was very friendly, very informative, he answered all my questions. We closed the deal just in a day. If you decide to buy a Mercedes, go to the Bridgewater dealership, ask for John Sulano, he will help you as much as he can. Thank you for everything John! More

Great experience on a preowned E300 Luxury I would recommend Josue Franco and sales management for their help in answering my questions during the negotiation process. They were friendly and he I would recommend Josue Franco and sales management for their help in answering my questions during the negotiation process. They were friendly and helpful in my decision making. I felt very comfortable during the negotiation process in coming up with an excellent purchase price, More