Open Road Honda

I don't typically write reviews while still in the presence of either the establishment or specific person, but this one called for it. My wife had been in the market for a new vehicle and she's a num presence of either the establishment or specific person, but this one called for it. My wife had been in the market for a new vehicle and she's a number cruncher by nature and by practice. She did all the work, went to several different dealerships just to peruse the inside and out of the vehicle, to see what incentives certain facilities were offering, then, ultimately providing her expectations on pricing. My wife absolutely did her homework and it paid off ten-fold when she met with Erik Gomez. Erik was respectful, not pushy, but attentive and energetic. He came off as someone who wasn't trying to make a deal, but instead, as someone wanting to see my wife happy and excited about the experience of getting a new car. Erik was very responsive and even helped us out with silly questions about the vehicle in the wee hours of the evening. I don't know if it just happens to be his way of salesmanship or if he was just naturally personable, but he's the guy I would absolutely go back to when I need a new car, or my kids. This is a family oriented guy, who drives the cars he sells and gets his kicks off your happiness. Cars are not cheap, but they don't have to break your bank either. We arrived at a number that worked for both parties, and even with the finance manager, there were no additional surprises. I value EDISON HONDA and if I were you, don't bother shopping around. Either come see Erik right off the bat, or get one or two numbers elsewhere and bring it to him....he'll beat it or counter it with some add-ons you hadn't considered. Plus, it was an overall good vibe around him and this Honda location. More

I just purchased a prologue from Nelson , zero money down full electric car no gas at all. Nelson phone number is ,908-718-6862. Plus Nelson gave top money for my trade in. Five Star treatment. My whole fami full electric car no gas at all. Nelson phone number is ,908-718-6862. Plus Nelson gave top money for my trade in. Five Star treatment. My whole family purchased a lot of cars from Nelson. Everyone was so satisfied amazing deals . Call Nelson you'll be so happy More

I'm so happy with my experience at this dealership with Adam Najjar. He was very knowledgeable about the cars and knew exactly what I was looking for. If you're looking for a pre owned car, HE IS THE ONE!! Adam Najjar. He was very knowledgeable about the cars and knew exactly what I was looking for. If you're looking for a pre owned car, HE IS THE ONE!!!! I will continue to go to him as long as he's there. More

TRASH SERVICE! !!!!! I originally got a letter in 2021 about a/c condenser recall, to bring it in. My a/c stopped working 2 to 4 weeks before this letter, by the way !!!!! I originally got a letter in 2021 about a/c condenser recall, to bring it in. My a/c stopped working 2 to 4 weeks before this letter, by the way. So, I thought this is what it was. I bring it in and rep. Michael C. handled our case. This was a horrible experience as, they held my car for 4 days, no calls, texts, emails. Then we had to call them(Michael C.) and he states the a/c is fixed as per recall, but a/c still not working, roughly ~$2500 to fix. No thanks, seems kinda sus... My family and I sucked it up, and dealt with no a/c. 2 years go by and then I get another recall letter about a/c compressor shaft seal leak. So, I bring it in. Then, rep. Alex says, it'll be 299.95, if there is nothing wrong with the seal leak. What choice do I have now. You send me 2 separate recall/warranty extensions( cover your xxx) about a/c, and then charge me $300, just to look at it!?!?!?!?!?!? I am not a mechanic. I don't know anything about air conditioning units. The way Honda and all of Open Road Honda Edison NJ, handled this is disgusting. I am probably never going near another Honda product again. Great engines? maybe, but xxxx your company is such TRASH. Be careful using their Service Center, as they always tried upsetting, on expensive as parts. A cabin air filter for $95.91, REALLY!?!? More

#1 Rude customer service at reception, never speak politely #2 How can they mark something as done where it was not done ? I know my tires always runs low on air pressure over the time. I left my politely #2 How can they mark something as done where it was not done ? I know my tires always runs low on air pressure over the time. I left my vehicle for service thinking they would check the tire pressure and upon receiving vehicle back I checked the receipt and said Tire pressure was checked, however I felt this was not done and when I checked all my tires were with low pressure 29/30. This raise suspicion whether they always do what they say ? #3 They send us complimentary coupon but give hard time to use them. Bought my vehicle from same place. I rarely use coupon but this time they really gave me hard time to use it. Why do you send coupon if this pisses you off when customer try to use them ? More