Back

Open Road Honda

Edison, NJ

3.8
548 Reviews

50 US Highway 1

Edison, NJ

08817

Directions

By Type

548 Reviews of Open Road Honda

February 06, 2025

I purchased a lot of cars in Nelson the salesman there. Five Star treatment all away.Very satisfied with the service. Nelson gave me a very good deal in sales. I received top money from my trade in also. G More

by Carman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
February 04, 2025

Brought a used Camry there,service was good happy with that.BUT it’s been two months and I still haven’t received my plates.been patience called countless times to avail.just get transfer from extension t More

by Elisnorth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not sure I think Roberto andothe gentleman did paperwork
October 19, 2024

Open Road Honda made getting a new lease very easy. I've been with Honda since 2019 and this is my 3rd Honda. I usually go to North Jersey to return my lease but, this will be my new place moving forwa More

by Stephanie Palad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Wanyela, Jason
Dec 17, 2024 -

Open Road Honda responded

Hello, Thank you so much for the fantastic five-star review! We're thrilled to hear you had a great experience at Open Road Auto Group. Our team works hard to provide excellent service, and your feedback means the world to us.

October 11, 2024

I don't typically write reviews while still in the presence of either the establishment or specific person, but this one called for it. My wife had been in the market for a new vehicle and she's a num More

by NobodyHadThisOne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Gomez, Alice Centeno
August 16, 2024

I just purchased a prologue from Nelson , zero money down full electric car no gas at all. Nelson phone number is , Plus Nelson gave top money for my trade in. Five Star treatment. My whole family purchased More

by Carman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
July 18, 2024

Worked with VJ to purchase the car. He was Very professional and welcoming. Would recommend this dealership and sales person More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
VJ LUND
Jul 25, 2024 -

Open Road Honda responded

Hello Dennis, Thank you for your high recommendation! We’re thrilled to have exceeded your expectations at Open Road Auto Group. It’s always our aim to provide top-notch service, and we’re glad to hear we did just that. Looking forward to serving you again!

April 23, 2024

I'm so happy with my experience at this dealership with Adam Najjar. He was very knowledgeable about the cars and knew exactly what I was looking for. If you're looking for a pre owned car, HE IS THE ONE!! More

by maleeha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Najjar
April 03, 2024

Donna customer service was good. Oil change,tire rotation and wheel alignment.left the air stem caps off of 2 of the tires.took it back and they put 2 different stems on the 2 that More

by mshirleyh48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amid Fariji
Apr 12, 2024 -

Open Road Honda responded

Hello, We're truly sorry to hear about your recent experience with our service department. Your satisfaction is our top priority, and it's disappointing to learn that we fell short of meeting your expectations. Please accept our sincerest apologies for the oversight with the air stem caps and the mismatched stems. This is not the level of service we aim to provide, and we understand your frustration. We would like the opportunity to make things right. Please contact us directly so we can address your concerns and ensure that your CRV Touring receives the proper attention it deserves.

December 14, 2023

Zeke Shaw was very helpful in looking at a 2021 Odyssey and showing how the car behaved on the road. He answered all my questions and followed up on things that we didn"t know. I More

by mpotts87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zeke Shaw 5 stars
Dec 19, 2023 -

Open Road Honda responded

Hello, Thank you for the five-star rating! We're delighted to hear that you had a positive experience at Open Road Auto Group.

October 29, 2023

Leased an Accord. Sale part was good, no issues. Problems occurred with the permanent license plate and registration. They did not arrive within required 30 days. I ha More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
don't remember
Nov 16, 2023 -

Open Road Honda responded

Hello Michael, Thank you for bringing this to our attention, and we genuinely apologize for the inconvenience you experienced with the license plate and registration. Your feedback is crucial for us to improve our services. We're sorry for any frustration caused by the delays and miscommunication. We'll address this issue internally to ensure a smoother process in the future. If there's anything more we can do for you or if you have further concerns, please reach out to us directly.

1
...