Open Road Chevrolet

Went in looking for a new 2013 Chevrolet Cruze but was unsure of the model I wanted to buy. The salesman Brian was really helpful in my selection process after explaining the details of each model. I woul unsure of the model I wanted to buy. The salesman Brian was really helpful in my selection process after explaining the details of each model. I would recommend this dealership as everyone was friendly and real nice.Thanks again Brian! More

My husband and I were looking for a used car for our son this past weekend. We happen to be in the area and stopped at this dealership. Brian approached us in a friendly manner without being too over zealou this past weekend. We happen to be in the area and stopped at this dealership. Brian approached us in a friendly manner without being too over zealous. We told him our price range and he said he would work with us. We found a trade in that was not prepped yet and asked us to come back the following week and the car would be cleaned and checked. We returned after speaking with Brian on the phone. We couldn't believe how beautiful the car was. He and the team worked out a great deal and we left within 2hrs. We wish there were more dealerships like this, especially more Brians!! More

We walked into this dealership for the first time recently, having a general idea that we needed a new car very soon. The overall positive experience here made it easy and comfortable for us to go ah recently, having a general idea that we needed a new car very soon. The overall positive experience here made it easy and comfortable for us to go ahead and make a same day purchase. We would not have acted so spontaneously without the very friendly and informative service provided by Joseph, not to mention the good deal he gave us on a trade-in of our old car and the overall pricing. While he was obviously eager to make the sale, we never felt pushed or rushed into anything. More

Brian was very friendly and had a great sense of humor. Everyone knows buying a car is a big investment and because of that, is very nerve racking. Brian was an expert at keeping our stress levels down; h Everyone knows buying a car is a big investment and because of that, is very nerve racking. Brian was an expert at keeping our stress levels down; he made sure we were comfortable about everything the whole time. He's affable, knowledgeable, friendly and funny - a real class act. He answered all our questions thoroughly and honestly. I would recommend anyone looking for a new car, go see Brian, he's great. More

I would just like to say that I worked with Joseph Bacharde and he kept his promise on everything we negotiated on. Where other dealers change up, Joe helped and still helps anytime I need anything wh Bacharde and he kept his promise on everything we negotiated on. Where other dealers change up, Joe helped and still helps anytime I need anything when I call. He is not worried about just getting the sale, he helps you AFTER the sale as well if needed. I would reccomend if you need a car go see Joe Bacharde. You won't be lied to. Thanks Joe... More

I am located in Georgia & and was shopping for a rather expensive Mercedes-Benz. I was looking on line to check availability of the MB I was looking for and saw a car I was interested in at MultiCh rather expensive Mercedes-Benz. I was looking on line to check availability of the MB I was looking for and saw a car I was interested in at MultiChevrolet in NJ. I have never shopped online for a vehicle. Further I had no knowledge of MultiChevrolet. I contacted them via email. Eileen Amato, from MultiChevrolet, responded that same day and the dialogue began. The vehicle I was interested in had an original Sticker price of $189,680. This is not the type of automobile one would simply purchase without developing a feeling of trust between the dealer and myself. After several days of questions from me to Eileen and quick, accurate responses, I decided to pursue the vehicle if in fact it was what they claimed. I never felt pressured and Multichevrolet and their representatives, including John Bonner (SM), David (GM) and Alex (FM), were as professional and forthcoming as one could want. Upon placing a deposit on the vehicle and setting a time to come up and view the automobile, John Bonner, further sent additional pictures of what he felt might be ANY possible objections I may have before making this trip. It was obvious to me at that point, John & Multichevrolet had experience working with exotic, expensive cars AND most importantly, had experience knowing the concerns and how finicky those of us pursuing these types of cars could be. John sent photographs of any "spec" on this vehicle which may have been a deal breaker in order to insure I was aware of the complete profile of this vehicle. Further, besides the carfax, which is a good barometer, but not everything one needs to make a decision of this magnitude, John gave me millimeter paint specs which are determined by a magnetic pull-off electronic gauge which measures thickness of paint in millimeters and/or microns of the automobile. These gauges are used by those in the auto industry to determine that the vehicle's paint thickness matches the manufacturers specifications. This tells the user of this device IF the vehicle has had any body damage as the thickness of the paint would not be congruent throughout the vehicle. In the case of the MB I was looking at, the original paint specs should be between 4 & 6 mm throughout the car. Any less or more would indicate paint work had been performed. The vehicle was immaculate. I visited Multichevrolet on a Monday. They were extremely hospitable, showed me many other exotic vehicles which they had available, (some were more expensive that the MB I was there to view) and their staff was very professional. NEVER did I feel pressured or uncomfortable about the vehicle I was there to consider. The deposit was always refundable if I decided not to purchase the vehicle. I was going to pay for the vehicle with a check and their finance manager also was able to secure a very reliable 4 year,100,000 bumper to bumper warranty for me at an extremely reasonable price. I called the company offering the warranty to insure the coverages I wanted were included. Again, this was verified. This was extremely important, as with most exotic vehicles, because at the end of the day, I was purchasing an unknown. I felt it manditory that IF there was "ANY", problems (other than normal wear), which I felt would be minimal since the vehicle I was interested in only had 5,800 miles on it, there would be a verifiable warranty in place. This vehicle, as with any high end performance exotic, could potentially have mechanical issues which could cost tens of thousands of dollars. With ANY vehicle, even purchasing new, you are throwing the dice after you take ownership. I purchased this 2007 SL65 AMG, had it brought down in an enclosed carrier, and must say, this first time experience purchasing a very expensive vehicle, could not have gone more smoothly. All items were supplied with the vehicle. John Bonner, has contacted me several times since the purchase to make sure all is well. I would, without hesitation refer anyone interested in this type of purchase to contact John at Multichevrolet, located at 2675 US Hwy 22, Union, NJ, phone number: (908)686-2800 or (908)364-4150. John Bonner can also be reached by email at: john@multiautomall.com I would like to thank those at Multichevrolet for their assistance in this vehicle purchase. More

I had a great experience working with Joe. He is very I had a great experience working with Joe. He is very accommodating, knowledgeable and answered all my question throughout the process. Joe I had a great experience working with Joe. He is very accommodating, knowledgeable and answered all my question throughout the process. Joe was never "pushy" and delivers all his promises even when the deal is done. Very helpful. Definetly not your average Joe ! A true profesional - Highly recomended ! More

My father bought a car from this dealer, so I though I check it first. I was very satisfied with the first car I saw, it was a 2012 sonic. Even after going to another dealer I came back to this one. I lov check it first. I was very satisfied with the first car I saw, it was a 2012 sonic. Even after going to another dealer I came back to this one. I love the on-star and XM radio abilities. so, I got a good deal on a "like new" car (only had 620 miles) on it. Like any dealer, there is always the pressure of buying a car. But, non once did the salesmen pressure me to any particular car; and what very informative about the chevy line of cars, of what you get with each car. More

Excellent customer service all around. I will give them 10 stars. I only hope service is as professional and flexible. I would recommend this dealership to my friends and family. 10 stars. I only hope service is as professional and flexible. I would recommend this dealership to my friends and family. More

I took my truck for service and it was a total nighmare. I had scheduled an appointment for oil change with tire rotation and to resolve a rust issue with my front passenger door jam. After a week of back a I had scheduled an appointment for oil change with tire rotation and to resolve a rust issue with my front passenger door jam. After a week of back and forth discussion because they thought my truck had been in a accident it was approved. My truck was promised back in about a week. After two weeks I received a call stating it was ready, when I arrived,I inspected the work and it looked like my 3yr old had painted it with a paint brush. I refused to accept it and it took another ten day before it was returned in satisfactory conditions. When I finally recieved my truck back I notice that the right rear tire that I had plugged prior to taken the truck to the dealer was still in the same spot. I checked the oil and it was a quart short. I went back to dealer the following day to have the issues resolved. The Service manager apologized and stated that they had other issues with the same tech that had worked on my truck and he was no longer employed by them. He stated they would rotate my tire and top off the oil. When I recieved my truck back it had been washed too. Satisfied I left. At home after parking my truck I notice that the right rear plugged tire was still in the same position and so was the tire with curb rash. Now I'm fuming because I'm positive the tire were not rotated. I went back to the dealer and spoke with General Manager David Alesso, he then rounded up the current tech that worked on my truck with service manager and the dispatcher Eric. They all stated that tires had been rotated but could not explain why two tires had gone to same position. I told and showed them the right rear tire still had the plug and the front tire had the curb rash from my driveway. GM became upset and stated that I was just causing trouble and the I was a "Pain in the xxx customer, that didn't even buy the car from his dealer". I told him because they did not have the truck with the options I wanted and when I found it online they did not want to trade with the other Chevy dealer that had it. I actually drove 150 mile south of Multi Chevrolet in Union to Little Egg Harbor by Atlantic City to Bennett Chevrolet which had no problems going to upstate NY to pick up the truck I wanted. GM David Alesso blew a fuse and told me to go "F@#k myself,he never wanted to see me or my truck again, even if it broke down right outside his dealer driveway he would refuse the service." I would not recommend this dealer to my worst enemy for sales or service. I would rather drive the 150 miles to south jersey to Bennett before setting a foot back in Multi Chevrolet. More