Open Road Chevrolet
Union, NJ
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281 Reviews of Open Road Chevrolet
Absolutely the best experience I've ever had purchasing an automobile. This would be my 5th car purchased through Multi and I couldn't be happier. Courteous staff and service along with expeditious deliver an automobile. This would be my 5th car purchased through Multi and I couldn't be happier. Courteous staff and service along with expeditious delivery of my new car. I wouldn't buy a car anywhere else until I'm no longer able to operate a motor vehicle. I recommend this dealership to anyone I come across. More
From the start of my experience the customer service was great! Charles Simmons assisted us and was excellent. He seemed to be very knowledgable about the Equinox. He helped us with get replace our car that great! Charles Simmons assisted us and was excellent. He seemed to be very knowledgable about the Equinox. He helped us with get replace our car that got damaged in the storm. It was a great shopping experience. We will definitley refer to our friends More
I would definitly reccomend this dealer. kein was great with the sales procces, he is a very nice young man. Would defintley reccomend this dealer and kein to my relatives with the sales procces, he is a very nice young man. Would defintley reccomend this dealer and kein to my relatives More
This dealer can not be trusted, bottomline. I was looking to buy this 2001 porsche 911 WP0AA299X1S620567. John Bonner and his "independent mechanic" told me over the phone and in multiple emails the car was to buy this 2001 porsche 911 WP0AA299X1S620567. John Bonner and his "independent mechanic" told me over the phone and in multiple emails the car was in excellent condition and mechanically sound. I took the car under that pretense to have a local porsche dealer inspect the car. The car arrived almost an hour late. 3 hours later I got a call back from the local Porsche dealer and in their quote words the car was a lemon and needed a new transmission, rear tires, frame damage, leaking oil etc. In addition, they ran an IMS inspection to examine the bearing that was leaking oil as well as metal fragments. This could possibly lead to engine failure. The cost to replace and repair this car was quote from the porsche dealer "you don't wanna know". Most of the representives did not have positive experiences with this dealer. When I told Multi Chevy about the issues their tone immediately changed. John Bonner informed me (not even being a Porsche dealer) that these issues were not necessary to replace. I came from out of town and it took the dealer 4 days to get back to me after I sent them an email. John Bonner's response was I should had the car inspected before I drove up? Maybe I took your word under good faith the car was mechanically sound and wanted to take it for a test drive? Appearently he missed the point that the car already inspected by his mechanic? Most reputatable dealerships would of refunded the inspection/IMS costs and offered another car to look at. The bottomline here is that (after researching) this dealer previous took the car to a Porsche dealer and tried to rig or temporarily fix these issues with their independent mechanic. When a car needs a new trnasmission according to Porsche you can not just replace a seal and call it not necessary to fix. After talking to other dealerships in the area, this dealer is notorious for this. Being an attorney this will be an easy case to file and get refunded. DO NOT BUY FROM MULTI CHEVEROLET IN UNION NJ. More
Joseph, was good with communicating the information for our business to complete the transaction and expedited all the paperwork so we could get the truck out and on the road. our business to complete the transaction and expedited all the paperwork so we could get the truck out and on the road. More
I would highly recommend Multi. Michael St. John (sales rep) was exceptionally helpful and knowledgeable went above and beyond to accommodate .Was extremely satisfied with the excellent way my transaction rep) was exceptionally helpful and knowledgeable went above and beyond to accommodate .Was extremely satisfied with the excellent way my transaction was handled by Ed Lopez and Ron Fedorka. This is my second car from Multi and each experience was great. This past summer upon my recommendation , my som purchased a new truck. More
I bought my car for about $10,000...the dealer was all smiles but when my car needed fixing they fixed it....ON THE 10TH COMPLAINT...and when I got my car back the same problem kept occurring I would NEVE smiles but when my car needed fixing they fixed it....ON THE 10TH COMPLAINT...and when I got my car back the same problem kept occurring I would NEVER EVER EVER GO BACK TO THAT DEALERSHIP AGAIN TO BUY ANOTHER CAR...I thought by buying a certified pre-owned car that I would get a good car with service but that was not the case...THEY OFFERED ME FREE OIL CHANGE FOR 1 YEAR...IT'S BEEN ABOUT 4MONTHS NOW AND I STILL HAVEN'T GOT AN OIL CHANGE...MY NAME IS WENDY FROM JERSEY I WISHED I WOULD OF READ SOMEBODY'S REVEIW OF THAT PLACE BEFORE I WENT THEIR More
My experience with Brian was excellent. Brian was very honest and consistent with information we had previously discussed. He walked me comfortably through the entire process and got me into my dream car honest and consistent with information we had previously discussed. He walked me comfortably through the entire process and got me into my dream car in a short amount of time. I shopped around at a few dealers and Multi Chevrolet gave me the best price. I HIGHLY recommend this dealership and I highly recommend customers to ask for Brian for a smooth, pressure free car buying experience. More
My experience with Multi Chevrolet was one of the worst in my life. While my sales person was nice, she had little experience or knowledge of the vehicles or the car sale process. Not her fault, but she in my life. While my sales person was nice, she had little experience or knowledge of the vehicles or the car sale process. Not her fault, but she got no support from senior staff. Her manager, Kevin Hayes was the opposite of every salesperson I've ever dealt with - rude from the start, surly and unfriendly. After keeping me waiting for over an hour to "crunch numbers" he didn't even know what vehicle I was buying. When I commented on this he threw me out, screaming profanities at me. If I were a man sitting in front of him I would bet my bottom dollar his behavior would have been much different. On top of that, it took almost 3 weeks to get my deposit back. I would NEVER recommend this dealership to anyone unless this manager is long gone. More
Brian is the EPITOME of what a sales person aught to be. His professionalism & kwowledge is top notch. His sense of humor & smile really kept us loose & comfortable. I would buy from him again & recommend o His professionalism & kwowledge is top notch. His sense of humor & smile really kept us loose & comfortable. I would buy from him again & recommend others as well. More