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Open Road BMW

Edison, NJ

3.6
812 Reviews

731 US Highway 1 South

Edison, NJ

08817

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812 Reviews of Open Road BMW

June 30, 2023

Run! These reviews must be fake. This company is a scam and will rip you off. I signed a contract to buy out my lease once everything is signed and I walk More

by Tabitha
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex Rozenberg
Jul 14, 2023 -

Open Road BMW responded

Hello, We're sorry to hear about your negative experience and the inconvenience caused by the contract issue. We assure you that providing exceptional service and addressing customer concerns is our top priority. Please contact us at 732-839-4500 so we can resolve this matter as soon as possible. Thank you.

February 27, 2023

Thank you Open Road Bmw for my new 23 X3! ! Michael Simone and Ryan Bonderenko very helpful , provided exceptional customer service and buying experience .. thank you for your patience in pro More

by pbranco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bonderenko, Michael Simone
Mar 08, 2023 -

Open Road BMW responded

Hello, Thank you for choosing Open Road BMW and for taking the time to share your positive experience! We're thrilled to hear that Michael Simone and Ryan Bonderenko provided you with exceptional customer service and a great buying experience. It's great to hear that they were helpful and patient in explaining available options and that you found a good selection of vehicles in stock to choose from. We appreciate your recommendation and hope that you enjoy your new 23 X3. Please don't hesitate to reach out if you need anything in the future. Thank you again!

February 24, 2023

Thank you thank you to Open Road BMW for making my X5 purchase so easy. A special thank you to David Lutz on his patience with me. He made me feel like a valued customer and not just a number. More

by Kay22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Lutz
Feb 24, 2023 -

Open Road BMW responded

Hello, Thank you for the five star review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

February 23, 2023

Jamal Sutton and Michael Simone provide stellar customer service and professionalism. They made this the easy purchase I have experienced thus far. More

by TH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jabria, Jamal Sutton, Michael Simone
Feb 24, 2023 -

Open Road BMW responded

Hello, Thank you for the five star review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

February 18, 2023

Beautiful, large facility with full inventory. Extremely knowledgeable sales and management professionals. Efficient purchase transaction. More

by dtsmorin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Simone
Feb 24, 2023 -

Open Road BMW responded

Hello, Thank you for the five star review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

February 15, 2023

Michael Simone was very helpful with my purchase. I took over a year to finalize my decision and Mike was always very patient and never pressured me to rush my purchase. More

by KJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Simone
Feb 16, 2023 -

Open Road BMW responded

Hello, Thank you for the five star review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

January 30, 2023

ashleybsantos27 I had an amazing and very easy experience with Michael Simone. He was very personable, knowledgeable and honest. I highly recommend this dealership and ask for Michael! More

by ashleybsantos27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Simone
Feb 03, 2023 -

Open Road BMW responded

Hello, Thank you for the great review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

January 30, 2023

I had an amazing and very easy experience with Michael Simone. He was very personable, knowledgeable and honest. I highly recommend this dealership and ask for Michael! More

by ashleybsantos27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Simone
Feb 03, 2023 -

Open Road BMW responded

Hello, Thank you for the great review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

January 27, 2023

Had an excellent experience. Michael Simone was a phenomenal salesman. He made the whole process comfortable and I’m thrilled with my purchase. More

by matt.segerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Simone
Feb 03, 2023 -

Open Road BMW responded

Hello, Thank you for the great review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

January 26, 2023

I highly recommend this dealership. . Michael Simone did a great job, going out of his way to be helpful with every detail. More

by colliganlawfirm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Simone
Feb 03, 2023 -

Open Road BMW responded

Hello, Thank you for the great review! We are glad to hear that our team was able to provide you a great customer experience. Customer service is our top priority! Thank you for shopping with us at Open Road!

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