Open Road BMW of Roxbury

Sales nick He was very friendly and make the entire process painless. Would definitely a new member of the BMW family from here on. Had everything I wanted in my He was very friendly and make the entire process painless. Would definitely a new member of the BMW family from here on. Had everything I wanted in my car More

Great sales & service Bought second X5 from this dealership. Nick, Bret, Daniel and Andrej were of great help during the buying process. Their service department has some Bought second X5 from this dealership. Nick, Bret, Daniel and Andrej were of great help during the buying process. Their service department has some of the best guys in the business: Scott, Art & Vito. More

Nick is Great Nick is an absolute pleasure to work with. He made me feel comfortable that I wasn't being "taken for a ride" with my purchase of a pre-owned X3. He Nick is an absolute pleasure to work with. He made me feel comfortable that I wasn't being "taken for a ride" with my purchase of a pre-owned X3. He gives the old idea of car salesmen a bad name. He is honest and goes beyond to make sure the customer is treated with dignity. Will gladly recommend Roxbury BMW and especially Nick to anyone looking to purchase a BMW. 2 thumbs up for NICK!!! More

Professional Sales People Nick is a fantastic person. When I first met Nick he took me out in 3 different models to see which one I was comfortable in. Leasing Infiniti, & Lexu Nick is a fantastic person. When I first met Nick he took me out in 3 different models to see which one I was comfortable in. Leasing Infiniti, & Lexus, I was a hard person to please, coming off some of the finest cars with all the bells & whistles he showed me that all the BMWs provide me with the same if not more. I would recomend Nick to all my friends, he even made the price right for me. I left with a 4 series in a matter of 1hr, he put it all together. Thanks Nick More

Nick is #1 Great dealership. Great communication. Nick is amazing at what he does and is in constant contact. Nick is one of the few salesman that actually will Great dealership. Great communication. Nick is amazing at what he does and is in constant contact. Nick is one of the few salesman that actually will help you find the exact car you want and is always willing to help you feel comfortable with pricing. Highly recommend working with Nick. More

Great experience Found a car listed on autotrader well below MSRP. Received no sales pressure service to purchase a vehicle. No hussle, easy to negotiate, courteous Found a car listed on autotrader well below MSRP. Received no sales pressure service to purchase a vehicle. No hussle, easy to negotiate, courteous and accommodating staff. Flexible closing arrangements. Helped me with trade in and made an overall hassle free purchase experience. More

Another great experience Always a pleasure working with this dealership. They are honest, straight forward and work hard to get you what you want. I will always recommend this Always a pleasure working with this dealership. They are honest, straight forward and work hard to get you what you want. I will always recommend this dealership to anyone looking to buy or service a BMW. More

Hey, Shout it Out....Buy BMW of Roxbury! Hi, I purchased a used vehicle from BMW of Roxbury. It was an internet purchase searched for months. I am a 30 year Realtor, never fun to deal with a Hi, I purchased a used vehicle from BMW of Roxbury. It was an internet purchase searched for months. I am a 30 year Realtor, never fun to deal with another sales person. The experience began with a young woman who handled her end beautifully. Mr salesman, Nick, had the answers to my questions and knowing I was a busy lady, assured me a swift and easy pick-up. Financing was relatively smooth and easy and those dreaded moments when you do the signing becoming totally enjoyable with a regimented fellow who was a delight and knew his business like the back of his hand. Now, so it doesn't sound made up; I ran into a glitch upon departure, to my knowledge that too, is being handled in a quick efficient manner and to my satisfaction. Forget about the price, they killed the competition! Thank you. More

Terrible service I bought a beautiful used 2015 Mustang from this dealer and loved it right away. The salesman was very nice but did not know anything about the car he I bought a beautiful used 2015 Mustang from this dealer and loved it right away. The salesman was very nice but did not know anything about the car he was selling. They sold it to me WITH the engine checklight on; but it drove perfectly. A month after having the car, my exhaust and body RUSTS off. I recently got my car checked at a mechanic shop the dealer sent me to (the mechanic was also angry with the way they “threw it on him”) and he told me the CATALYTIC CONVERTER code came up and it may be THOUSANDS of dollars to fix that. I have no idea how this car possibly passed an emissions test. I called the dealer repeatedly after and got the same bs responses- “We will call you back”. After not calling back for 2 WEEKS me and my mom showed up to hastle them and they said they would contact us by today about repairing it at a local Ford and haven’t. I also was urged to buy a full coverage warranty that can ONLY be used at this BMW dealer which I now realize I’m paying for absolutely nothing because I am getting no help in the process of repair. I understand this is a BMW dealership, and the last thing they want is to deal with a Ford, but I own my own BMW as well and they are a terrible representation of a luxury brand. Stick to selling BMW’s if you don’t want to deal with anything else. More

Bought First BMW My salesman was Nick D.he was great took his time with me got me great deal and finance.I would recommend to all this dealership I drove from upstate My salesman was Nick D.he was great took his time with me got me great deal and finance.I would recommend to all this dealership I drove from upstate N.Y to purchase I guess that says it all !!Nick D.has a great kind caring personality and you can’t buy that he has that !!If I could give ten ??I would !! More