Open Road Acura of East Brunswick

I just leased my third MDX and had a great experience. My sales person John Genovese was extremely helpful and attentive throughout the process...just an overall nice guy. He made sure all went smoothly. I h sales person John Genovese was extremely helpful and attentive throughout the process...just an overall nice guy. He made sure all went smoothly. I highly recommend Open Road of EB and Mr. Genovese. More

I recently came in to Open Road Acura of East Brunswick to look at the MDX and was immediately approached by an extremely pleasant salesman named Rudy. Right from the start he acted professionally in regar to look at the MDX and was immediately approached by an extremely pleasant salesman named Rudy. Right from the start he acted professionally in regards to my needs and made my whole car buying experience a pleasurable one. His manager, Cally Pivano, was of a different class in relation to sales. She was completely attentive to my needs and to what specifically I was looking for. Never in my life have I seen a better manager and will recommended everyone to work with her specifically. Thank you so much Cally. You made buying a car a truly exciting experience!! More

After searching everywhere for a potential dealership to send my business to, I decided the MDX was calling my name, and thus headed over to this Acura to check it out. As I have always preferred BMW as my send my business to, I decided the MDX was calling my name, and thus headed over to this Acura to check it out. As I have always preferred BMW as my brand of choice, I was quite surprised with how Rudy was able to eloquently list its features to me, in a way that had me convinced within a short time frame. Rudy is not only knowledgable about what he is selling, he is also a professional through and through. I didn't feel like I was being tricked into buying a car. Instead, I felt like a close friend was truly giving me their honest opinion about a potential purchase I was making. Needless to say, I bought the car, and have no regrets about it. If you are considering Acura as your car dealer, ASK FOR RUDY!! He is the best! More

Great exp. They got me out of my lease and into MDX no pressure no hassle loved it. Made apt over phone. Never so easy a transaction. We will be bk and sending referalls. pressure no hassle loved it. Made apt over phone. Never so easy a transaction. We will be bk and sending referalls. More

Few days ago we got married and wanted to get a new car which we always dreamed about. We were still working on our budget since we were getting married we were working on the budget which was very tight h which we always dreamed about. We were still working on our budget since we were getting married we were working on the budget which was very tight haha. But we didn't give up and shopping never thought its impossible. We were shopping for Acura TL. For a few days we visited few dealerships and we got nothing expect rude sales people, poor customer service and ignorance. Day before our wedding my husband found a perfect car for us in OPEN ROAD ACURA in New Brunswick. It was late but we decided to give it a shot and call dealership. We were Lucky! Someone picked up the phone. It was Michael Young one of the sales-mans. He listen carefully our needs and was very supportive. we schedule our appointment with him next day, few hours after wedding. He was super exited and we were to. When we met him he was very friendly, professional and worked out for us very suuuuuuper great deal right on our budget. Guys he did tremendous job because I have to mention that we never financie anything before so our budget was small but our needs super high hahha. But there is nothing impossible for Michael Young . He goooooot it for us! We left with car we dreamed about thanks to him, his charm and deal he worked out for us . THHHHHHHHHHHHANK YOU MICHAEL!!!!!!!! As soon as we establish our credit we coming back for next deal :) Also we are new in financing department so he was very patient and explained us everything from a to z :) and trust me I have always gazilion questions. Last part before you will leave dealership with your new ride is to go through financial part and paper work which is massive haha. Michael took us to meet JOSE GARCIA - Business Manager to deal with a paper work. We were sitting in his office and saw our new car waiting in through the window and piles of paper we have to go through hahha- torture - we wanted to be OUT ! and enjoy new car ! hahha..... but JOSE was outstanding - he made so quick and simple that we were siting in the car in nooo time. He was also very helpful, patient, explained everything and gave us few sweet deals !!!!! He is brilliant and organized seconds and handle paper work in seconds :) THHHHHHHHHANK YOU for made this experience sooooo easy and fun for us! You are wonderful!!!! If you ever go shop for the car go there, and ask for MICHAEL YOUND AND JOSE GARCIA ! Best guys ever and best in business!!!! Marta and Lukasz More

The salesman, Mark Hurant, was very knowledgeable, friendly and attentive. He said he would get us a good price, and when he brought the manager over, we got a good price. We came in on a Monday, sa friendly and attentive. He said he would get us a good price, and when he brought the manager over, we got a good price. We came in on a Monday, saw a few cars, and got a price on the one we thought we wanted. We came back the next day (Tuesday) and saw the car again, negotiated with the manager, got the price lowered and some accessories thrown in, and bought the car. The finance person was also very nice and very efficient. All in all, it was a very good experience. More

Both the salesman ( Mark Hurant ) and his manager did everything they could to insure we were satisfied. They did everything possible to meet our request for a reasonable price on the vehicle we wanted. everything they could to insure we were satisfied. They did everything possible to meet our request for a reasonable price on the vehicle we wanted. I am sorry that I can not identify the manager's name but can state without question her knowledge and manner leave nothing to be desired! Purchase from this dealer if you want the satisfaction of knowing you made a smart decision!!! More

My salesman, Mark Hurant did an excellent job across the board. He was very knowledgeable, helpful, and made me feel comfortable with my buying experience. I would certainly return to this dealership in the board. He was very knowledgeable, helpful, and made me feel comfortable with my buying experience. I would certainly return to this dealership in the future and would go directly to Mark. I was completely satisfied with my experience. More

Both my wife and I went to OpenRoad Acura after we had visited a few other local Acura dealers. The other dealers didn't compare to the personal and professional way that we were treated at Open Road Acur visited a few other local Acura dealers. The other dealers didn't compare to the personal and professional way that we were treated at Open Road Acura. When we called to check if they had the RDX that we were looking to purchase, not only did they have a vast inventory but they also provided us with a name of a sales representative who would be able to help us. There was no waiting time for the rep to attend to us. He was able to answer all our questions and made buying a new car a pleasurable experience - the way it should be. More

I went to Open Road Acura to look at an MDX but was not sure if I was going to purchase one. I was greeted at the door by a very friendly and knowledgable sales person named John Genovese. He was not pushy sure if I was going to purchase one. I was greeted at the door by a very friendly and knowledgable sales person named John Genovese. He was not pushy and did not make me feel like I had to buy a car because I walked into the showroom. He was very passionate about the cars and patient with all my questions. John conducted himself with integrity and sincerity- 2 words not typically associated with car salesmen. I was also pleased that I wasnt there for the entire day. The whole process went pretty quickly considering I was trading a car as well. Cally Pivano worked with me on a deal to get a price that was acceptable which helped in my decision to purchase the Acura MDX. She was pleasant and accommodating. Overall, I had a very plesant experience at Open Road Acura. I will definitely go back and visit John Genovese again! I have already referred John to some of my friends. More