Ontario Volvo

First and foremost, this is nothing personal. I'm sure you're all nice folks, but in this competitive sales market, you really have to do better. How are you going to differentiate yourselves fro I'm sure you're all nice folks, but in this competitive sales market, you really have to do better. How are you going to differentiate yourselves from Lexus, Audi, BMW....? Can't beat them on car quality, so it better be in CUSTOMER SERVICE. Michael was very friendly. So was Shaq. Kory never introduced himself, had no idea who he was. Alex tried to help, was professional, but his hands are tied. Drivers side window has never worked, it won't roll down, on a 2025 XC90. Service dept cannot accommodate fixing the window and providing a loaner car. I live 60 miles away, so I have to come sit at the dealer and wait to *HOPEFULLY* fix the window and not have to keep it overnight to wait for a part. Do you provide a pillow and blanket if I have to sleep there? I am VERY disappointed that more effort isn't made to take care of a BRAND NEW CUSTOMER. Additionally, I sold my old car to the dealership. It's been 3 weeks and I haven't received the check for the sale. $10,000. This is my 3rd Volvo and my first from your dealership. I am disappointed. More

Loved the service! Jerry was extremely helpful and informative with new vehicle. Definitely would recommend, we are happy with our new lease! Jerry was extremely helpful and informative with new vehicle. Definitely would recommend, we are happy with our new lease! More

Easy to set appointment. Intake was prompt. Service was completed on time. Ivan was helpful and courteous. Intake was prompt. Service was completed on time. Ivan was helpful and courteous. More

Volvo Cars of Ontario are always 100% professional, friendly and go the EXTRA mile for me! Every single time! I have been with them for 6 full years now and my service advisor Ivan is amazing and my friendly and go the EXTRA mile for me! Every single time! I have been with them for 6 full years now and my service advisor Ivan is amazing and my sales person Michael still always treats me with that same 1st visit sales try to make you happy attitude. Hands down this dealership is amazing! More

Thank you, Ivan, for the service and advice, the car was in excellent condition, I'll be back for what's left in excellent condition, I'll be back for what's left More

They are great and give excellent service. I have been leasing Volvo cars there for approximately 40 years. I have been leasing Volvo cars there for approximately 40 years. More

Ivan and his team did a fantastic job taking care of my vehicle and accommodating me with shuttle service(thank you, Rudy). I have been going to Ontario Volvo for years and they consistently give the best vehicle and accommodating me with shuttle service(thank you, Rudy). I have been going to Ontario Volvo for years and they consistently give the best service around. Hats off to Ivan and his wonderful team…highly recommend!!!! More

Fantastic service working with Michael when purchasing the car and with Ivan Munoz when getting the car serviced. This is my sixth year and I have not been disappointed yet. From valet pick up by Mark to the car and with Ivan Munoz when getting the car serviced. This is my sixth year and I have not been disappointed yet. From valet pick up by Mark to updated information on work needed and completed, it was very smooth and efficient. Ivan is very courteous, knowledgeable a pleasure to talk to. He is an asset to the company. More

Thank you for your service - Ivan was very helpful - See you next year when service will be due you next year when service will be due More

Great service from the start with Fabian checking me in and Matthew Silva the Service Advisor. Matthew answered all my questions and made sure I was satisfied. and Matthew Silva the Service Advisor. Matthew answered all my questions and made sure I was satisfied. More