Back

Ontario Hyundai

Ontario, CA

4.6
1,118 Reviews

1307 Kettering Dr A

Ontario, CA

91761

Directions

By Type

Showing 1,118 reviews

March 07, 2023

Nick is professional, friendly and knowledgeable about his job. He caters to the customers needs. Highly commendable. More

by resplandornelia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri, Nick Alkhouri
Mar 07, 2023 -

Ontario Hyundai responded

Congratulations and welcome to the family! We're so happy to hear Nick delivered a 5-star visit! Regards, Sam Labib General Manager sam@ontariohyundai.com

March 05, 2023

Nick was fantastic! The whole process was so easy - even fun! He taught me all about my new Ioniq 5 - and very patiently answered every question. I know I will have more More

by Thanks22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Mar 06, 2023 -

Ontario Hyundai responded

Congratulations on your new Ioniq5! We're so proud of Nick for ensuring you left a satisfied customer! Welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

March 04, 2023

Took my vehicle in for an oil change and found out I needed an appointment. Armando was not willing to turn me away and was able to squeeze me in. He was very courteous and professional. he was able to More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Mar 06, 2023 -

Ontario Hyundai responded

Thank you for sharing your experience! We're so proud of Armando for getting you in and back on the road in no time! We look forward to delivering another quality service visit soon. Take care! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 28, 2023

Esteban was awesome! He inspected my vehicle thoroughly and took good care of it. He delivered the vehicle within the expected time. More

by sandeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Mar 01, 2023 -

Ontario Hyundai responded

We're happy to hear your service visit with Esteban went seamlessly, Sandee! Thank you for choosing Ontario Hyundai! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 28, 2023

Nick was great, straightforward, and kept our best interest in mind. We are grateful of that! When we got to “numbers,” it was very frustrating and such a waste of all of our time. Having done our hom More

by Kritter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Meschon, Nick Alkhouri
Feb 28, 2023 -

Ontario Hyundai responded

Kritter, We appreciate both your patience and your feedback. While disappointed the process wasn't as seamless as you would have liked, we're glad we were eventually able to come to terms on a vehicle that you were satisfied with. Thank you for the opportunity to earn your business and should you ever need anything, please feel free to let us or Nick know. We're here to help. Regards, Sam Labib General Manager sam@ontariohyundai.com

February 28, 2023

My wife and had our 2016 Hyundai Santa Fe Sport towed there because the engine froze at only 70k miles. We did not purchase our SUV there. We worked with Derick, sent him our service records, and he was More

by moonrocks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Simmons
Mar 01, 2023 -

Ontario Hyundai responded

Thank you for sharing your experience. We're so happy to hear Derick ensured your Santa Fe was taken care of. We hope it's running smoothly & if there's anything else we can help with, don't hesitate to reach out! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 26, 2023

Nick was such a big help. He called us as soon as our car came in and was so helpful throughout the whole process!! No pressure and he was honest from the start! More

by Briana.cuso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Feb 27, 2023 -

Ontario Hyundai responded

Congratulations, Briana! We're thrilled Nick ensured the process of purchasing your new Hyundai went smoothly. Welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 18, 2023

I was in the market for an electric car. If you want a great deal and a no-pressure shopping experience, go through Costco’s auto buying program and check out Ontario Hyundai. I worked with More

by My first electric car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad G (sales) and T. Park (finance), Sam Labib
Feb 20, 2023 -

Ontario Hyundai responded

Congratulations on your first electric car! We're so happy to hear our team ensured you found an excellent vehicle. Thank you for choosing us! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 14, 2023

They sale ioniq 5 high price and low quality suppos to give 300 mills per charge but after 1 months car give you 200 mills if don't use ari conditions, sales management is horrible . I never buy hyundai i More

by Mohsen rabie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Webb, Rocky Edwards, Julian Hunn
Feb 15, 2023 -

Ontario Hyundai responded

We're disappointed to hear that your vehicle is delivering less than your expected mileage. We would be glad to schedule a service appointment to make sure that your vehicle is charging properly. Please contact me at your convenience and I'd be happy to help assist you in scheduling an appointment. I look forward to hearing from you. Regards, Sam Labib General Manager sam@ontariohyundai.com

Feb 15, 2023 -

Mohsen rabie responded

Probably, i won't do that mr.Sam . Before i bought a car, you guys promised me to give me speed signals ,so i could connect my system to the car ! but after you sell the car to me, Mr. Rock told me i can't help you and kick me out badly from the dealer ship with additude . First , you have to learn to respect people's and how to give services to customers to we believe in you , and we are safe when being a car for services. And my car has 3300 miles start issue's witch means i won't deal with the company's all the time lies and rude to customers.

February 12, 2023

Very responsive an courteous I highly recommend every thing went very smoothly. Thank you for everything More

by Pnasello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Feb 13, 2023 -

Ontario Hyundai responded

Thank you for your stars and recommendation! Welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

...
9
...