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Ontario Hyundai

Ontario, CA

4.6
1,118 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,118 reviews

May 22, 2023

Nick was great! He contacted me after I looked at a vehicle online. He had information on both vehicles when I arrived, although I knew one of them was not in stock. More

by Felicia338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri, Nick Alkhouri
May 23, 2023 -

Ontario Hyundai responded

We're so proud of Nick for delivering a seamless shopping experience, Felicia! Congratulations on your new Hyundai! Regards, Sam Labib General Manager sam@ontariohyundai.com

May 21, 2023

Excellent Service! Easy process and friendly customer service. Answered all my questions and prepared me to walk out knowing my vehicle. More

by Jessica Gonzalez Calderon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Hunn, Nick Alkhouri
May 23, 2023 -

Ontario Hyundai responded

We know purchasing a new vehicle can be a bit stressful, Jessica, and we're so proud of our team for delivering a knowledgeable visit! Congratulations on your new Hyundai! Regards, Sam Labib General Manager sam@ontariohyundai.com

May 12, 2023

Fast service, everybody is very kind. They sent me paperwork in advance and I spent less than 90 min in the dealership! More

by Ori.barashy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riham Megally, Nick Alkhouri
May 15, 2023 -

Ontario Hyundai responded

Welcome to the family, Ori! We're so happy to hear our team delivered a seamless experience. We hope you're loving your new Hyundai! Regards, Sam Labib General Manager sam@ontariohyundai.com

May 11, 2023

Excellent job. Nick help me with everything every step of the way. Very happy the new vehicle. More

by Sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
May 12, 2023 -

Ontario Hyundai responded

Congratulations on your new vehicle, Sergio! We strive to ensure a seamless experience & it's so great that you enjoyed your visit! Thank you for your stars & welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

May 09, 2023

I just bought an Elantra there and I had a wonderful experience. Brandon was so helpful and polite and made the whole process smooth. I felt taken care of not taken advantage of. I highly recommend this More

by nicoleeof83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
May 09, 2023 -

Ontario Hyundai responded

Our main goal is to deliver quality service our customers will leave satisfied with & we're so proud of Brandon for ensuring you enjoyed your experience. Congratulations on your new Elantra! Regards, Sam Labib General Manager sam@ontariohyundai.com

April 18, 2023

I have purchased new cars before, but never had a salesman take the time to go over every function of the car they way Nick did. More

by barashy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Meschon, Nick Alkhouri
Apr 19, 2023 -

Ontario Hyundai responded

Congratulations on your new vehicle, barashy! We strive to ensure a seamless experience & it's so great that you enjoyed your visit! Thank you for your stars & welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

April 09, 2023

This was the most amazing experience and I wont hesitate to go back again. On a late Sunday evening in the rain 15 min before closing he let me come look at the car after communicating via text. Not only th More

by my3phillipskiddies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri, Nick Alkhouri
Apr 11, 2023 -

Ontario Hyundai responded

Thank you for your wonderful feedback! Customer satisfaction is our main goal and we're happy that Nick went above and beyond to ensure you left a happy customer. Congratulations on your new car and welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

April 06, 2023

Nick and his team were great to work with! The experience was fun and easy! Nick was very thorough with explaining the vehicles features and made the sale very comfortable. I will definitely b More

by mtorres3522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Vasquez, Nick Alkhouri
Apr 06, 2023 -

Ontario Hyundai responded

Welcome back and thank you for your stars! We're so pleased that Nick helped you find an excellent vehicle! Please don't hesitate to reach out if you have any questions or concerns - we're here to help! Regards, Sam Labib General Manager sam@ontariohyundai.com

March 21, 2023

Was in contact with a salesman at the dealer regarding a vehicle. The salesman sent me a text telling me the price of vehicle. Once at the dealer, the price changes and all of sudden they have make ups an More

by luism0707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
Mar 21, 2023 -

Ontario Hyundai responded

Luis, We understand your time is valuable and it was not our intention to waste it. I'd like to learn more about what transpired, as transparency is extremely important to us here and we never want our guests to feel misled at any point. Please contact me at your earliest convenience. I look forward to speaking with you. Regards, Sam Labib General Manager sam@ontariohyundai.com

Mar 21, 2023 -

luism0707 responded

I was in contact with a few of your staff at the dealer and we talked about the vehicle I wanted and its availability. It was confirmed the vehicle was available as well as the price. I drove to your dealer and the price of the vehicle was all of a sudden 17 thousand dollars more than the price that was provided to me on the phone. I provided the stock number as well as the vin so there would be no confusion about the vehicle and the price. That’s wasting my time as all of this is would have been avoided if the dealer would provide accurate information.

March 19, 2023

Nick and the dealership team were enthusiastic, helpful and made my family feel welcomed. They were detailed in explaining information to us and Nick demonstrated knowledge about the vehicles. More

by dhuerta146
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riham Megally, Julian Hunn, Nick Alkhouri
Mar 20, 2023 -

Ontario Hyundai responded

Congratulations and welcome to the family! We're thrilled Nick and our team delivered the quality shopping experience you deserve! We hope you're loving your new ride! Regards, Sam Labib General Manager sam@ontariohyundai.com

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