Ontario Hyundai

Best Service Center I came in for service. I made an appointment online which was very easy. Jorge is my service writer I was in an out within an hour. This is my 3rd ve I came in for service. I made an appointment online which was very easy. Jorge is my service writer I was in an out within an hour. This is my 3rd vehicle from Ontario Hyundai. I purchased again because of the amazing service department. More

Service Spencer is a great service advisor. He made sure service was done in 1 hour. I strongly recommend this dealership. Very conveniently located on Ontari Spencer is a great service advisor. He made sure service was done in 1 hour. I strongly recommend this dealership. Very conveniently located on Ontario. More

Professional Made an appointment dropped off my car, got a shuttle back home. Car was ready in a timely manner, Very reasonable prices, great work, efficient! Tak Made an appointment dropped off my car, got a shuttle back home. Car was ready in a timely manner, Very reasonable prices, great work, efficient! Take all my Hyundai there. Great customer service. More

Friendly and Helpful I enjoyed DeShaun. He was very friendly and helpful. He and Dennis did a great job in getting me a great deal on my new car. I give them 5 stars. I enjoyed DeShaun. He was very friendly and helpful. He and Dennis did a great job in getting me a great deal on my new car. I give them 5 stars. More

Transmission oil change The customer servíces, the time and the discount were excellent !!! I did not have an appointment and they still did my car’s maintenance and I so t The customer servíces, the time and the discount were excellent !!! I did not have an appointment and they still did my car’s maintenance and I so thank full because I don’t have time during the weak to go there again More

Excellent dealership Great deal and great service from Tracy! Willing to work with you for good deal and made you feel comfortable. Could not be happier with our associati Great deal and great service from Tracy! Willing to work with you for good deal and made you feel comfortable. Could not be happier with our association with Ontario Hyundai. More

Consistently top service Trust in professionals like Spencer, from Romero Hyundai is the key when you go out of your way for years to find a maintenance shop. I live closer to Trust in professionals like Spencer, from Romero Hyundai is the key when you go out of your way for years to find a maintenance shop. I live closer to another Hyundai dealer but quality of repair and the satisfaction for the cost of repair at Romero can't be beat. This was my experience again with Spencer and the crew at Romero when I had to leave my car overnight for an ordered part. That was after great shuttle service to and from my school in the morning. This is all on top of prompt scheduling and friendly follow up on all repairs. More

Awesomeness!! Spencer G was by far the best to deal with. He took care of my family and I from start to finish!! Would highly recommend this dealership and ask for Spencer G was by far the best to deal with. He took care of my family and I from start to finish!! Would highly recommend this dealership and ask for Spencer in service department! More

Love my new car!! Great customer service and very nice employees definitely will recommend . I love my car and all the great customer service. Thank You Hyundai of Onta Great customer service and very nice employees definitely will recommend . I love my car and all the great customer service. Thank You Hyundai of Ontario More

Deceiving and unethical. No respect to woman. I drove out to Ontario after doing some research on a used vehicle i was interested in. Though a great distance, I hoped for a good outcome. It end I drove out to Ontario after doing some research on a used vehicle i was interested in. Though a great distance, I hoped for a good outcome. It ended up being a long draining day! The price was not what I had seen on line and what was verified prior to the drive. I immediately should have left. I was convinced by Devyn that the added STICKER pricing could be removed. I was there 4 hours. I promised myself I would not allow this to occur & it did. As late as it was there was no time to discuss the specifics nor get a feel of the car. Alfonso stated, don't worry we will assist. I actually believed that he would honor his words. Alfonso Morales stated that the additional sticker items would all be removed. They were! I decided to have him add one item to the contract due to the hassle free conduct expressed and done. He stated that they did not want me to purchase anything I did not need or want. I felt confident that they wanted to do business and actually put a change to their deceptive actions. I purchased the car and soon noticed prior to leaving that the chip was missing and the panels on one of the doors was damaged. They would not put anything in writing. By now it was close to 9:00 p.m. I arrived around 4:15. Rocky Edwards promised to fix it. Devyn promised to send me the chip to the navigation. It has not occurred and they are not being accommodating anymore. I changed my mind the following day about the paint guard. I confidently sent out my emails and phoned the dealership. I was ignored. When I finally received a message from Rocky, he stated that certain items were not refundable never adding the paint guard as being one of them. I made the long drive notifying Devyn and Alfonso and neither notified me not to come down to the dealership. I arrived only to be ignored and told by someone I had never met that I would not be assisted. I was Livid. Since that day, the dealership has not cooperated and I have filed a couple of complaints. Do not find yourself purchasing anything extra! it is not mandatory and if you do, ask if its refundable and get it in writing. I found their deceiving tactics distasteful. They wasted my time and had no regards at all! More