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Ontario Hyundai
Ontario, CA
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I recently purchased a certified pre-owned 2023 Ioniq 5 with a mere 17,000 miles from Ontario Hyundai. I was assured by the dealership that the car had not been a buy-back and was in excellent cosmetic, me with a mere 17,000 miles from Ontario Hyundai. I was assured by the dealership that the car had not been a buy-back and was in excellent cosmetic, mechanical, and electrical condition. However, during the 70-mile journey back home from the dealership, the vehicle displayed an electric failure error. Concerned for my safety, I brought the car to a local Hyundai dealer the following day. The technician's assessment revealed not only the presence of an ongoing issue but also signs of prior attempts to address the problem. Additionally, the service records indicated previous interventions for similar issues. This discovery raises questions about the thoroughness of Ontario Hyundai's purported 173-point inspection for all Certified Pre-Owned cars. It seems either these issues went undetected during their inspection process or, more concerning, the dealership intentionally withheld information about the car's history of problems. In either scenario, such oversights or lack of transparency can be deemed unprofessional. My expectation when investing in a certified car is that it should meet high standards of technical, electronic, and overall condition. I plan to submit a claim to Hyundai US. More
We like Ontario Hyundai. They have great staff and customer service.. Our salesperson Nick was really helpful and made us feel comfortable. We didn’t feel pressured when we w They have great staff and customer service.. Our salesperson Nick was really helpful and made us feel comfortable. We didn’t feel pressured when we were offered some add ons. The whole process went on smoothly. Keep it up Ontario Hyundai. More
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Very informative and understanding of the type of car I was looking for in my budget. I was able to purchase my third vehicle and I’m totally in love with it. was looking for in my budget. I was able to purchase my third vehicle and I’m totally in love with it. More
Worked with Joseph on an oil change and battery check my Tucson. Very kind and helpful. Every person I’ve communicated with here from sales all the way to service has been fantastic. Tucson. Very kind and helpful. Every person I’ve communicated with here from sales all the way to service has been fantastic. More
Nick was simply fantastic. Honest, professional, and an absolute pleasure to work with. A super friendly person and not your typical pushy car sales rep. I would absolutely ret Honest, professional, and an absolute pleasure to work with. A super friendly person and not your typical pushy car sales rep. I would absolutely return to work directly with Nick on my next purchase. More
I worked with Derick S. Regarding my SUV , his customer service skills were exceptional and very much appreciated. He is an asset to your Service area. Regarding my SUV , his customer service skills were exceptional and very much appreciated. He is an asset to your Service area. More
Nick is probably the best part of Ontario Hyundai. he’s kind, transparent, and genuine. You can’t trust sales people, but I give a good amount of grace to Nick. My second car I have leased with him! he’s kind, transparent, and genuine. You can’t trust sales people, but I give a good amount of grace to Nick. My second car I have leased with him! More