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Ontario Hyundai

Ontario, CA

4.6
1,119 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,119 reviews

February 16, 2024

I recently purchased a certified pre-owned 2023 Ioniq 5 with a mere 17,000 miles from Ontario Hyundai. I was assured by the dealership that the car had not been a buy-back and was in excellent cosmetic, me More

by ADenisUA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah
Mar 01, 2024 -

Ontario Hyundai responded

We are genuinely sorry to hear about the electric failure error you experienced shortly after purchasing your certified pre-owned 2023 IONIQ 5 from us. We understand how frustrating it must be to encounter an issue soon after taking ownership. Upon reviewing your case, we found that you had initially visited our dealership about a month prior to your purchase date. At the time, we informed you that we were unable to proceed with the sale due to necessary repairs required on the vehicle. We assured you that we would only proceed with the sale once the repairs were completed and the vehicle was cleared by Hyundai Certified Technicians. Therefore, we are surprised to learn about the issues you faced and the findings from the local Hyundai dealer. We want to assure you that we take the quality and safety of our certified pre-owned vehicles very seriously. We are committed to being thorough in our inspection process and the transparency of the information we provide our customers, as you rated us for being transparent. We are also committed to maintaining high standards of quality and customer satisfaction. Once again, we apologize for any inconvenience this has caused. We are glad the vehicle is still covered by America’s best warranty provided by Hyundai. We appreciate your patience and understanding. If you would like to discuss this further, please reach out to me directly at Sam@ontariohyundai.com. Regards, Sam Labib General Manager sam@ontariohyundai.com

February 13, 2024

I love love love Nick and his team! Ontario hyundai has been my go to place for years. ❤️❤️❤️❤️ More

by Sheenah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Gilliand , Julian Hunn, Brian Meschon, Nick Alkhouri
Feb 14, 2024 -

Ontario Hyundai responded

Hi Sheenah! Thank you so much for your kind words and continued support. We are thrilled to hear that you love our team at Ontario Hyundai. We look forward to serving you for many more years to come! Regards, Sam Labib General Manager sam@ontariohyundai.com

January 30, 2024

Our Salesperson Madasyn Bell quickly completed our transaction of the Hyundai Kona EV we wanted. More

by MKoski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madasyn Bell, Alfonso Morales , Andrew Scaletta
Feb 01, 2024 -

Ontario Hyundai responded

Hi MKoski, thank you for your kind words! We're thrilled to hear that Madasyn provided you with a seamless experience in purchasing your Hyundai Kona EV. We appreciate your feedback and hope you're enjoying your new car! Regards, Sam Labib General Manager sam@ontariohyundai.com

January 29, 2024

We like Ontario Hyundai. They have great staff and customer service.. Our salesperson Nick was really helpful and made us feel comfortable. We didn’t feel pressured when we w More

by Lynnprodi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Humber, Nick Alkhouri
Jan 30, 2024 -

Ontario Hyundai responded

Hi Lynn, thank you for your kind words and positive feedback! We're glad to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

January 18, 2024

Very informative and understanding of the type of car I was looking for in my budget. I was able to purchase my third vehicle and I’m totally in love with it. More

by jocelynorantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Jan 19, 2024 -

Ontario Hyundai responded

Hi Jocelyn, thank you for your kind words! We're thrilled to hear that we were able to assist you in finding the perfect car within your budget. Congratulations on your third vehicle, we hope you continue to enjoy it. Let us know if there's anything else we can do for you. Regards, Sam Labib General Manager sam@ontariohyundai.com

January 05, 2024

Worked with Joseph on an oil change and battery check my Tucson. Very kind and helpful. Every person I’ve communicated with here from sales all the way to service has been fantastic. More

by E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Daniel Feldman
Jan 08, 2024 -

Ontario Hyundai responded

Hi E, thank you for your kind words about our team! We're glad to hear that Joseph provided great service during your visit. We strive to ensure every communication, from sales to service, is fantastic. We appreciate your support and hope to see you again soon. Regards, Sam Labib General Manager sam@ontariohyundai.com

January 02, 2024

Nick was simply fantastic. Honest, professional, and an absolute pleasure to work with. A super friendly person and not your typical pushy car sales rep. I would absolutely ret More

by Rkmireles
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Jan 03, 2024 -

Ontario Hyundai responded

Hi Rkmireles, thank you so much for taking the time to share your positive experience with Nick. We're thrilled to hear that he provided excellent service and made your car buying process enjoyable. We look forward to assisting you again in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

December 29, 2023

I worked with Derick S. Regarding my SUV , his customer service skills were exceptional and very much appreciated. He is an asset to your Service area. More

by Cyndy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick S
Jan 03, 2024 -

Ontario Hyundai responded

Hi Cyndy, thank you for your kind words about Derick S. We're glad to hear that his customer service skills were exceptional and that you appreciated his assistance with your SUV. We value Derick as an asset to our Service area. Thank you for your feedback! Regards, Sam Labib General Manager sam@ontariohyundai.com

December 06, 2023

Nick was so helpful and friendly. He was very professional and represented the brand very well. More

by Rrcm27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Meschon, Nick Alkhouri
Dec 07, 2023 -

Ontario Hyundai responded

Thank you for your kind words! We're glad to hear that Nick provided you with excellent service and represented our brand professionally. We appreciate your feedback and hope to serve you again in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

December 03, 2023

Nick is probably the best part of Ontario Hyundai. he’s kind, transparent, and genuine. You can’t trust sales people, but I give a good amount of grace to Nick. My second car I have leased with him! More

by Felizdays11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Dec 05, 2023 -

Ontario Hyundai responded

Hi Felizdays11, thank you for your kind words about Nick. We're glad to hear that he provided you with a positive experience and that you trust him. We appreciate your continued support and look forward to assisting you with any future car leasing needs. Regards, Sam Labib General Manager sam@ontariohyundai.com

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