Ontario Hyundai

Nice personnel. Kind, friendly and good communication . Martin took good care of us. We think his name was Martin. Sorry if we got it wrong Kind, friendly and good communication . Martin took good care of us. We think his name was Martin. Sorry if we got it wrong More

Friend & efficient customer service. Nick was great in helping us decide on car model to purchase. He showed concern to guest needs and helped achieve guest requirements. Nick was great in helping us decide on car model to purchase. He showed concern to guest needs and helped achieve guest requirements. More

DID NOT WASH MY CAR LIKE THE COUPON SAID. THE OIL CHANGE WINDOW STICKER DID NOT ADVISED OF NEXT OIL CHANGE MILEAGE. DEALERSHIP DIRTY, NO FREE SNACKS OR DRINKS LIKE SAID IN THEIR WEBSITE. NOT THE OIL CHANGE WINDOW STICKER DID NOT ADVISED OF NEXT OIL CHANGE MILEAGE. DEALERSHIP DIRTY, NO FREE SNACKS OR DRINKS LIKE SAID IN THEIR WEBSITE. NOT COMING BACK!! More

Oil was being burned out of my engine so they contacted Hyundai to resolve & took care of it for free. Very appreciative. Hyundai to resolve & took care of it for free. Very appreciative. More

Over all my experience with the service dept was good. . Couple of charges I inquired about. One was for $200. And was removed without any problem. . All services and all service dept. reps. Very friendl . Couple of charges I inquired about. One was for $200. And was removed without any problem. . All services and all service dept. reps. Very friendly and helpful. I’ve had my car serviced here a few times and will return. More

Very shady practices after you have agreed to price and terms. When you go to finance department, everything he is typing in is not available to see. There are NO paper copies for you to look at to see if terms. When you go to finance department, everything he is typing in is not available to see. There are NO paper copies for you to look at to see if everything is correct or if they changed something without your permission. You are only given a thumb drive with the info on it, so you can't see what they have done until you get home and plug it into computer. There were mistakes and I went back in the next day complaining to Brian, the finance Mgr. HE offered me a couple of options, stating I could choose one and then he would fix the error and "re-write" the contract. I went home and discussed this with my wife and I emailed Brian within an hour. Brian NEVER responded. Next morning I also texted him. Again no reply. I have now contacted Brian, 4 times and he refuses to reply. I was lied to and I am being ignored. Be VERY careful if you choose Ontario Hyundai. Their word means nothing. More

I was recently in for car service and the person I spoke with was very professional and attentively listened to my service needs. When work was completed, that Rep., Christopher Ostman followed up by sendin with was very professional and attentively listened to my service needs. When work was completed, that Rep., Christopher Ostman followed up by sending a text with links for my docs, as we discussed before I left. I've been a customer for the past 7 years and I have found all the Service Reps. that I've met to be friendly and helpful. I would highly recommend this Dealership to anyone considering a new car purchase or if in for car service or repair! More

This dealership is great for service, and buying a car. Spencer is the best service advisor. He is honest, fair, impeccable, friendly, and always goes above and beyond, and exceeds our expectations! We’ve Spencer is the best service advisor. He is honest, fair, impeccable, friendly, and always goes above and beyond, and exceeds our expectations! We’ve trusted him for 20 years now, and he’s never let us down. Tracy Benjamin is fantastic in internet sales. We bought both cars from her. She is friendly, and gives a good deal. There is no hassle at all with her, just a truly pleasant experience buying a car. Sam is really good at the helm of things. Tina and Jackie are great at booking appointments, and answering the phone to get you where you need to be. More

Fels like family when buying a car. With our second car purchase we weill always come back. Nick A and everyone that was able to help us get in a car was amazing. The service is 100 per With our second car purchase we weill always come back. Nick A and everyone that was able to help us get in a car was amazing. The service is 100 percent. More

Ontario Hyundai was phenomenal. Spencer in service was outstanding. I felt like a valued customer. Spencer in service was outstanding. I felt like a valued customer. More