Ontario Hyundai
Ontario, CA
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Oil was being burned out of my engine so they contacted Hyundai to resolve & took care of it for free. Very appreciative. Hyundai to resolve & took care of it for free. Very appreciative. More
Over all my experience with the service dept was good. . Couple of charges I inquired about. One was for $200. And was removed without any problem. . All services and all service dept. reps. Very friendl . Couple of charges I inquired about. One was for $200. And was removed without any problem. . All services and all service dept. reps. Very friendly and helpful. I’ve had my car serviced here a few times and will return. More
Very shady practices after you have agreed to price and terms. When you go to finance department, everything he is typing in is not available to see. There are NO paper copies for you to look at to see if terms. When you go to finance department, everything he is typing in is not available to see. There are NO paper copies for you to look at to see if everything is correct or if they changed something without your permission. You are only given a thumb drive with the info on it, so you can't see what they have done until you get home and plug it into computer. There were mistakes and I went back in the next day complaining to Brian, the finance Mgr. HE offered me a couple of options, stating I could choose one and then he would fix the error and "re-write" the contract. I went home and discussed this with my wife and I emailed Brian within an hour. Brian NEVER responded. Next morning I also texted him. Again no reply. I have now contacted Brian, 4 times and he refuses to reply. I was lied to and I am being ignored. Be VERY careful if you choose Ontario Hyundai. Their word means nothing. More
I was recently in for car service and the person I spoke with was very professional and attentively listened to my service needs. When work was completed, that Rep., Christopher Ostman followed up by sendin with was very professional and attentively listened to my service needs. When work was completed, that Rep., Christopher Ostman followed up by sending a text with links for my docs, as we discussed before I left. I've been a customer for the past 7 years and I have found all the Service Reps. that I've met to be friendly and helpful. I would highly recommend this Dealership to anyone considering a new car purchase or if in for car service or repair! More
This dealership is great for service, and buying a car. Spencer is the best service advisor. He is honest, fair, impeccable, friendly, and always goes above and beyond, and exceeds our expectations! We’ve Spencer is the best service advisor. He is honest, fair, impeccable, friendly, and always goes above and beyond, and exceeds our expectations! We’ve trusted him for 20 years now, and he’s never let us down. Tracy Benjamin is fantastic in internet sales. We bought both cars from her. She is friendly, and gives a good deal. There is no hassle at all with her, just a truly pleasant experience buying a car. Sam is really good at the helm of things. Tina and Jackie are great at booking appointments, and answering the phone to get you where you need to be. More
Fels like family when buying a car. With our second car purchase we weill always come back. Nick A and everyone that was able to help us get in a car was amazing. The service is 100 per With our second car purchase we weill always come back. Nick A and everyone that was able to help us get in a car was amazing. The service is 100 percent. More
Nick A. was the most helpful car salesman I have ever worked with. He was patient, great communicator, knowledgeable and thorough when introducing me to my n was the most helpful car salesman I have ever worked with. He was patient, great communicator, knowledgeable and thorough when introducing me to my new Hybrid Tuscon Limited! He also helped me negotiate a good deal. Other dealerships could not even come close! Thank you! More
My experience at Ontario Hyundai was a positive one, and is certainly a dealership I can recommend to anyone. My car buying experience was as straightforward as possible, with no tricks or scams. It went is certainly a dealership I can recommend to anyone. My car buying experience was as straightforward as possible, with no tricks or scams. It went exactly how I wanted it to go. More