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Ontario Hyundai

Ontario, CA

4.6
1,118 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,118 reviews

July 01, 2022

This lot is a throwback to the stereotypical dealership that plays shell games with their customers. We’re in line like everyone else for an Ionic 5, doing business with a salesperson who evidently got fir More

by Discerning customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed
Jul 05, 2022 -

Ontario Hyundai responded

We are disappointed to hear that we fell short of your customer experience. We pride ourselves on transparency. The salesperson should have been more clear that the number was what we were offered on the car, not what we had it posted for. Because of the rarity of this car, we do not list or post prices on the IONIQ 5 Limited models, we only take offers. We do not currently have any available but would be happy to listen to any offer when one becomes available. Please contact me to review how we can improve our process and avoid any miscommunications like this in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

June 30, 2022

dealing with Nick was very easy and smooth. he helped answering all my questions and concerns. More

by Hussam4643
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Jul 01, 2022 -

Ontario Hyundai responded

We are so proud of Nick and his efforts to provide you with a smooth visit! Thank you so much for choosing us and we hope to see you soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

June 29, 2022

Great Service! Very friendly and buying process was a breeze! Ordered online and walked in, she fined a few additional papers and was out in no time! More

by Richypugh123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Rios, Nick Alkhouri
Jun 29, 2022 -

Ontario Hyundai responded

We are ecstatic to see that you had a seamless car-buying experience! Thank you for choosing Ontario Hyundai and we hope to hear from you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

June 27, 2022

Nick was absolutely the best sales person to work with, He was very good and polite and kept me updated thru out the sales process. More

by Suketu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Jun 28, 2022 -

Ontario Hyundai responded

Suketu, Nick's an all-star and it's no surprise he went above and beyond to take care of you during the car-buying process. Congrats on your new ride and welcome to the family. We're looking forward to seeing you here at your first service visit. Regards, Sam Labib General Manager sam@ontariohyundai.com

June 27, 2022

Excellent service pre and post purchase. Wonderful communication and professional employees at every stage. We are very happy with our new Ioniq 5 SEL AWD! More

by bethannsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Montes, Nick Alkhouri
Jun 27, 2022 -

Ontario Hyundai responded

We are ecstatic to hear that our tam got you into a new Hyundai! Enjoy your new Ioniq to the fullest and we can't wait to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

June 05, 2022

Very nice and welcoming, I really love my car, I just wish payment was lower More

by alexnegrete991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin
Jun 06, 2022 -

Ontario Hyundai responded

It's a pleasure to hear that you're loving your new ride! We really appreciate your feedback and hope to see you back again soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

June 01, 2022

Excellent customer service. My salesman Nick was very attentive and polite. He made sure a got the best deal for my wife brand new Hyundi Palisade. I have been a customer of Ont More

by Mynorgonzalez11221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Namkung, Brian Webb, Dominic Montes, Brian Meschon, Nick Alkhouri
Jun 02, 2022 -

Ontario Hyundai responded

We are more than thrilled to hear Nick was able to take such great care of you and your wife! We are happy to have him as part of the family! Congrats on your new Palisade! Regards, Sam Labib General Manager sam@ontariohyundai.com

May 06, 2022

Chelsea, always, took the best care of me! The Service Guys took care of my needs quickly and efficiently and Chelsea explained everything to me! More

by Jennifer O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
May 09, 2022 -

Ontario Hyundai responded

Hi Jennifer, it truly makes us happy to hear that Chelsea always takes such great care of you! Your business and time are much appreciated! We look forward to working with you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

May 03, 2022

Nick did a fantastic job getting me the exact car I wanted and also the best deal.Believe me I checked with other Hyundai dealerships before going to Ontario Hyundai. Didn't even have to haggle, Nick g More

by Deborah.lopez39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
May 04, 2022 -

Ontario Hyundai responded

It’s great to know that Nick was able to give you the car-buying experience you were looking for! If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Sam Labib General Manager sam@ontariohyundai.com

May 01, 2022

Nick did his everything he could to keep me informed about the deal. Nick kept in constant communication and text me to keep me updated. I appreciate everything he did! More

by Vegadude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
May 02, 2022 -

Ontario Hyundai responded

It’s a great pleasure to hear that Nick and our team was able to get you into the car that you deserve. We look forward to working with you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

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