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Ontario Hyundai

Ontario, CA

4.6
1,125 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,125 reviews

September 03, 2022

So happy with my new purchase! Dealership was very professional even with all of the construction happening, and were incredibly knowledgeable. More

by B Knauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Hunn, Nick Alkhouri
Sep 06, 2022 -

Ontario Hyundai responded

We are ecstatic to hear that you had an enjoyable car-buying experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

September 01, 2022

Price gouging to the max. They essentially want you to bid against other buyers for the car you want. I remember when sales people were basically an assistant to the buyer. He More

by Emeff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Cook, Phil Schmall
Sep 01, 2022 -

Ontario Hyundai responded

We're disappointed that you were dissatisfied with our vehicle pricing. Transparency is important to us here, which is why our prices are clearly marked on our website and through our Express Store when your can complete your purchase there. Should you like to discuss this or anything else further, please feel free to contact me. Regards, Sam Labib General Manager sam@ontariohyundai.com

Sep 01, 2022 -

Emeff responded

They are not listed for vehicles that are in transit. I was interested in precontracting. And when asked about the price before coming in I was told that I couldn’t get the price over the phone as others have used your price to leverage other dealerships into lower prices. Absolutely one of the highest markups I’ve seen anywhere. And then when I referenced another dealer that was doing no markups, I was lied to and said that they would have dealer accessories as well. This isn’t true. I was interested in 2 cars. You won’t be selling me either one of them. Oh yea and how do you have dealer accessories on a car that you physically don’t even have yet and is still in transit? Scammers.

August 27, 2022

Well organized with professional staff. Unfortunately, I had serviced a Mazda CX-5 and dealer did not have an air filter replacement. More

by jugalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Feldman
Aug 27, 2022 -

Ontario Hyundai responded

It truly makes us happy to hear that you had an overall positive visit. Please let us know if we can help you with anything else! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 23, 2022

Nick is an excellent communicator and listener. We appreciate his help without pressure. He is professional, personable, and knowledgeable. His assistance made our decision easier. More

by dianne6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Meschon, Nick Alkhouri
Aug 24, 2022 -

Ontario Hyundai responded

Nick is awesome and it's no surprise that he provided you with an amazing visit! We're thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 23, 2022

Nick was an amazing consultant and salesman, he really understood my needs and wants in a vehicle and was able to find a compromise between my budget and what they have in the inventory. More

by agkardous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Labib, Brian Meschon, Nick Alkhouri
Aug 24, 2022 -

Ontario Hyundai responded

Nick is a superstar and it's no surprise that he took such good care of you! Thank you for this awesome review and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 16, 2022

I loved my experience with purchasing my IONIQ 5 with Nick here! I'd spent months deciding between many electric vehicles, but ultimately it was after working with Nick that I felt confident that the ION More

by briafbsullivan
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Aug 17, 2022 -

Ontario Hyundai responded

It’s great to know that Nick and our staff were able to give you the car-buying experience you were looking for! Congrats on your new Ioniq 5! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 12, 2022

Joseph made the entire car buying process easy. Glad to have him help me out for my first car purchase. More

by annabaik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gonzalez
Aug 16, 2022 -

Ontario Hyundai responded

We are so happy that Joseph went the extra mile to get you into your first new car! Thank you so much for choosing us and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 10, 2022

Unlike other experiences, it was very pleasant. Nick was thorough, Professional, courteous and made the process go quickly and smoothly. I enthusiastically recommend Nick and Ontario Hyundai. More

by Tirvingsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony ? ??????????, Jason Park ??????????, Julian Hunn, Nick Alkhouri
Aug 11, 2022 -

Ontario Hyundai responded

It truly makes us happy to hear that Nick worked hard to provide you with a quick and easy visit! We look forward to serving you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 03, 2022

This dealership’s GM is fully committed to ensuring customer satisfaction, and he surrounds himself with staff that can make that happen. Our sales person, Tracy, is a top notch professional. She spent More

by K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy, kristin, Sam Labib
Aug 04, 2022 -

Ontario Hyundai responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Kristin. Thank you so much for this great review and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

August 02, 2022

Tracy is the best! And so was the entire team of Ontario Hyundai. I went to see the Kona and I ended up buying the Venue. Perfect crossover for me and my needs. Tracy w More

by Vianney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin, Brian Meschon
Aug 02, 2022 -

Ontario Hyundai responded

Providing 5-star service is our main goal, which is why we're happy to see you received just that from Tracy and our team. Enjoy your new Venue, and should you ever need anything else, please don't hesitate to call or visit again! Regards, Sam Labib General Manager sam@ontariohyundai.com

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