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Ontario Hyundai

Ontario, CA

4.6
1,125 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,125 reviews

October 10, 2022

I have been going to Ontario Hyundai for 8 yrs now & have always received great service & kindness. A couple of times the service was going to take a few hrs. They even provided a Lyft ride to my home & ret More

by Daylenelynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Feldman
Oct 11, 2022 -

Ontario Hyundai responded

It truly makes us happy to hear that you always receive the service that you deserve from us! Thank you for your loyalty and we look forward to another 8 years! Regards, Sam Labib General Manager sam@ontariohyundai.com

October 04, 2022

First time used the service on my Hyundai and was very pleased with the Customer Service. Easy to schedule for an appointment too. More

by Vytorres
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Feldman
Oct 05, 2022 -

Ontario Hyundai responded

It truly makes us happy to see that our team provided you with a smooth experience! We look forward to serving you again soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

October 03, 2022

Our salesman was very knowledgeable and helpful from the time of purchase and after. Great experience. Thank you very much Nick. More

by lotrujillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Oct 04, 2022 -

Ontario Hyundai responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Nick. Hope to see you again soon! Regards, Sam Labib General Manager sam@ontariohyundai.com

Oct 06, 2022 -

lotrujillo responded

I purchased a 2021 Certified Hyundai on Sunday. I am experiencing some very serious issues with the vehicle. The auto hold light is not working properly, as indicated by the yellow light. I was told that the service department will not be able to service the vehicle until the 18th. I don't feel safe driving the car with this issue. Please contact me as soon as possible so we can discuss solutions to this serious issue. Thank you.

October 02, 2022

Nick was the most professional car dealer I’ve ever had an encounter with. He was not pushy very patient and had so much information to give. I love my purchase even more after working with him because he More

by Juliahargrove0209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Harris, Brian Meschon, Nick Alkhouri
Oct 04, 2022 -

Ontario Hyundai responded

We are thrilled to hear that Nick got you into the perfect car! Enjoy your new ride and we look forward to working with you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

October 02, 2022

Thanks for the help Nick! This was a fast and easy purchase. This is the second car purchased from Ontario Hyundai. More

by Josegloria0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Oct 04, 2022 -

Ontario Hyundai responded

We are so happy that you had a quick and easy car-buying experience here with us! We can't wait to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

October 01, 2022

Promised a complimentary 1st service on my pre owned car. Sat for 2 hrs only to told that that's not the case. The cost was insignificant but it's the principle of the matter. They had the audacity to say th More

by Heshan_seneviratne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Safa, Julian Hunn, Brian Meschon
Oct 04, 2022 -

Ontario Hyundai responded

I apologize if you were under the impression that your first maintenance service would be free. That is not something we offer upon the purchase of a pre-owned vehicle. The service advisor that helped you took time to check with the sales team and the floor manager that was helping you in your purchase, and there is nothing in your sales deal promising a free service. I do see you have an extended warranty contract that covers mechanical breakdowns, but nothing that offers complimentary or pre-paid maintenance. I hope this clarifies your concern, and we are available for any of your general service needs. Regards, Dan Feldman Service Manager daniel@romeromotors.com

September 25, 2022

Everyone was very helpful and courteous. Our experience at Ontario Hyundai left us feeling like we did business with the right dealership, starting with the interior sales person Stacy who w More

by jsjrmjk3
Recommend Dealer
Yes
Employees Worked With
Stacy (internet sales), Nick Alkhouri
Sep 26, 2022 -

Ontario Hyundai responded

We are ecstatic to hear that you had an enjoyable experience here with Stacy. Thank you for choosing us here at Ontario Hyundai and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

September 21, 2022

I have never had a bad experience with this service center. Spencer is thorough, knowledgeable, trustworthy and consistent. I will ALWAYS take my car here for service, even though it’s 30 miles out of More

by DMel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gilliand
Sep 22, 2022 -

Ontario Hyundai responded

We want nothing but the best for our customers and we're so happy you always have such a great experience with Spencer! Thank you for choosing us and we look forward to working with you for many more years to come! Regards, Sam Labib General Manager sam@ontariohyundai.com

September 16, 2022

I had my 30,000 arrive this week on my 2020 Santa Fe. I usually wait for my car while it is being serviced but the we’re doing massive building upgrade so I got a ride back home. Because of the inconveni More

by paulreuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard in Service
Sep 19, 2022 -

Ontario Hyundai responded

We are so happy to see that Richard went the extra mile to provide you with a positive service visit! Please never hesitate to let us know if we can help you with anything else! Regards, Sam Labib General Manager sam@ontariohyundai.com

September 03, 2022

Outstanding service from Nick Alkhouri. Even on his day off, he came to show me the car, do a test ride and solve any doubts that I had. He even gave me a lift to the bank. I would tota More

by M.castillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Sep 06, 2022 -

Ontario Hyundai responded

Nick is awesome and it's no surprise that he took such great care of you! Thanks for stopping by and we hope to see you again! Regards, Sam Labib General Manager sam@ontariohyundai.com

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