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Ontario Hyundai

Ontario, CA

4.6
1,119 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,119 reviews

December 17, 2011

The only this i can say about this dealership is that they are very dishonest. I had pricing information from their dealership, their employees and the sales manager would not honor it. I went to Glend More

by caren1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Mar 07, 2012 -

Ontario Hyundai responded

It is our priority to exceed all customer expectations each and every time. I apologize for not ensuring a truly exceptional experience and want you to know your situation has been reviewed so we can avoid this happening in the future. Please contact me personally and give us the opportunity to change your view of Romero Motors.

October 04, 2011

I was searching for a Mazda 3 in celestial blue mica in a sedan, there were only 2 in California that were for sale. Romero Mazda had one but I had to wait 1 week before I could purchase the car, I called an More

by J0vanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Lamas
August 29, 2011

Tracy was very courteous and highly professional in her business conduct from the beginning to the end. She was never repelling in her demeanor at any time nor lost her smile or patience. My wife and More

by artgoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin
August 23, 2011

I started off going through internet sales and worked with Herbert Santamaria who was just great at calling me to explain the pricing, their interest rates and what my payments would be. He was very thor More

by KarenRomero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Ferro, Herbert Santamaria
August 22, 2011

I had a great experience with this dealer and would highly recommend them to anybody. They went above and beyond to help me get my car and taking care of me. Their professionalism is excellent! More

by gpramire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toto Rahardjo and Sam Labib
August 17, 2011

Do your homework first, find out inventory on hand and fair internet pricing. Find out about any incentives and get your best price with no hassles. Paperwork should be a breeze especially if you have goo More

by miataz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Santamaria
August 12, 2011

Despite the popularity of the new Hyundai Elantra and the fast rate at which they are currently being sold I was able to acquire a brand new Hyundai Elantra within a week of test driving one. I immediately f More

by howleybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri, Zee Spall, Brian
August 08, 2011

As I Jesus Galvan along with Ernesto Galvan were Looking around for a Sonata Hybrid we came across a salesman named Toto RAhardjo. I have to admit from beginning to end Mr RAhardjo was extremely knowledgeab More

by xeroz67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toto RAhardjo
August 03, 2011

Pushy salesman, not very willing to compromise or negotiate with us. Finance guy pushed a warranty without explaining costs. When we declined the warranty, he still added LoJack and Owner Guard gap More

by heraldtim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toto, Donny, Francisco
Apr 12, 2012 -

Ontario Hyundai responded

Our intentions would never be for our customers to be unaware of what they are purchasing. This is why we offer a 3 day Vehicle Return Policy; to give each buyer a chance to drive the car, as well as review their contract in case any questions arise. If there are ever any questions or concerns, my door is always open and it would be me pleasure to help. Jamie Lopez Customer Relations Manager Romero Motors Hyundai Mazda

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