Ontario Hyundai
Ontario, CA
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The only this i can say about this dealership is that they are very dishonest. I had pricing information from their dealership, their employees and the sales manager would not honor it. I went to Glend they are very dishonest. I had pricing information from their dealership, their employees and the sales manager would not honor it. I went to Glendora and got the car for a fair price. Avoid this dealership More
I was searching for a Mazda 3 in celestial blue mica in a sedan, there were only 2 in California that were for sale. Romero Mazda had one but I had to wait 1 week before I could purchase the car, I called an sedan, there were only 2 in California that were for sale. Romero Mazda had one but I had to wait 1 week before I could purchase the car, I called and spoke to the manager and he made it happen for me. The whole time I was there , even before i went in to purchase my car, it was a very calm environment and it didn't feel like I was being harassed, in fact it felt the opposite they were very friendly and helpful. More
Tracy was very courteous and highly professional in her business conduct from the beginning to the end. She was never repelling in her demeanor at any time nor lost her smile or patience. My wife and business conduct from the beginning to the end. She was never repelling in her demeanor at any time nor lost her smile or patience. My wife and I are very pleased to have had her as our sales consultant. We give her a highest, superb rating for her excellent salesmanship. More
I started off going through internet sales and worked with Herbert Santamaria who was just great at calling me to explain the pricing, their interest rates and what my payments would be. He was very thor with Herbert Santamaria who was just great at calling me to explain the pricing, their interest rates and what my payments would be. He was very thorough, took his time with me and when I came in, he took me on a test drive and explained everything I needed to know about the car. After that time I worked with Francisco Ferro to discuss my loan preapproval etc. He was definitely your sales type guy and at first seemed a little pushy (which I understand is what you would want in sales), but once I spent some time discussing things and working out all the details of how my credit union loan worked I realized what a great guy Francisco was. He was patient through the whole process (and believe me, the process got quite complicated), he continued to explain things and assure me we would get things worked out. Through this process I was constantly calling him and if I couldn't reach him and left a message he would promptly get back to me. Because of my credit union loan process I lost out on the vehicle I chose (not once but 3 times)and everytime this happened, Francisco found me another one. He truly worked hard to get me exactly what I wanted! For this I sincerely thank him and he gets an A++ from me for providing such wonderful customer service!! Thank you so much Francisco Ferro, you are what customer service is all about!! More
I had a great experience with this dealer and would highly recommend them to anybody. They went above and beyond to help me get my car and taking care of me. Their professionalism is excellent! highly recommend them to anybody. They went above and beyond to help me get my car and taking care of me. Their professionalism is excellent! More
Do your homework first, find out inventory on hand and fair internet pricing. Find out about any incentives and get your best price with no hassles. Paperwork should be a breeze especially if you have goo fair internet pricing. Find out about any incentives and get your best price with no hassles. Paperwork should be a breeze especially if you have good credit, and then you can enjoy your new ride with no headaches More
Despite the popularity of the new Hyundai Elantra and the fast rate at which they are currently being sold I was able to acquire a brand new Hyundai Elantra within a week of test driving one. I immediately f fast rate at which they are currently being sold I was able to acquire a brand new Hyundai Elantra within a week of test driving one. I immediately fell in love with this car and love the way it drives as well as the savings I make due to the increased gas mileage. The sales people I worked with were very friendly and made me feel right at home. Still need to get Zee that Pastrami sandwich. As a first time buyer they made the process easy and non-threatening, and I walked away feeling satisfied that I made a good purchase that was both fair and cheap. I would definitely recommend my friends to this dealership. More
As I Jesus Galvan along with Ernesto Galvan were Looking around for a Sonata Hybrid we came across a salesman named Toto RAhardjo. I have to admit from beginning to end Mr RAhardjo was extremely knowledgeab around for a Sonata Hybrid we came across a salesman named Toto RAhardjo. I have to admit from beginning to end Mr RAhardjo was extremely knowledgeable on our interest in vehicle. He showed my father And I the certified used sonata's along with the new ones. Nevertheless I chose my preferred Sonata which was a white Hybrid. By doing so Mr RAhardjo kindly invited us inside and provided excellent hospitality along with a wonderful smile. It wasn't much longer until we came up with a rock bottom deal and before you know it I was driving my brand new 2011 Sonata Hybrid model. I would definitely recommend this dealership to Any friends or family and above all the general public :). More
Pushy salesman, not very willing to compromise or negotiate with us. Finance guy pushed a warranty without explaining costs. When we declined the warranty, he still added LoJack and Owner Guard gap negotiate with us. Finance guy pushed a warranty without explaining costs. When we declined the warranty, he still added LoJack and Owner Guard gap insurance without really explaining the financial implications. Discovered unexpected limitations on 0% financing that should have been disclosed up front. More