Ontario Hyundai

Visited Romero this past weekend looking for a CX-9 and purchased one. We were approached by Erick when we stepped out of our car. He was very friendly and patient as we took multiple test drives. He to purchased one. We were approached by Erick when we stepped out of our car. He was very friendly and patient as we took multiple test drives. He took time to understand what are concerns and expectations were and tried to make it happen. We traded in a vehicle with out any hassle and overall the negotiation process was fair and cordial. We negotiated with Fransisco who tried to help us get a deal that worked for us. The visit did take awhile from the time we arrived until we drove off but overall it was a pleasant buying experience. If you are in the market for a Mazda or Hyundai I would at least give these guys a shot. We love our new vehicle!! Thanks guys! More

Joey approached us as soon as we parked, which immediately, was a turnoff. However, my feelings changed when I realized he wasn't pushy, and he was very knowledgeable in the cars I was inerested immediately, was a turnoff. However, my feelings changed when I realized he wasn't pushy, and he was very knowledgeable in the cars I was inerested in. Also, very nice and invited me on test drive even though I wasnt exactly ready to drive home in anything. (I'm waitinng for my taxes in about 1 month). The best part for me about him and this dealership is that he was or at least seemed he was genuinly interested in hearing me out vs. just trying to sell. I plan on returning and hopefully he is still there. thank you for making my visit pleasant. :) More

I went in for a cx-9 and was helped by Joey. He was very friendly and professional. He was very knowledgable of the features and benefits of the car. He was easy to work with. No pressure and honest. I reco friendly and professional. He was very knowledgable of the features and benefits of the car. He was easy to work with. No pressure and honest. I recommend him. More

My husband and I have purchased several vehicles from Tracy Benjamin with Romero Hyundai. She has always been attentive to what I can afford and to what my other needs may be. This is what I appreciate t Tracy Benjamin with Romero Hyundai. She has always been attentive to what I can afford and to what my other needs may be. This is what I appreciate the most. For this reason, once you have had a sales person who has the knowledge and experience to advise you on all of your options. You hold on to them. I have referred Family, friends and co-workers to her without hesitation or disappointment. She never lets me down. From my earlier car buying experiences. I would have never thought that purchasing a car could be fun. I can't wait to purchase my next car. Thank you Tracy. Mrs. Harris More

I was searching for a Mazda 3 in celestial blue mica in a sedan, there were only 2 in California that were for sale. Romero Mazda had one but I had to wait 1 week before I could purchase the car, I called an sedan, there were only 2 in California that were for sale. Romero Mazda had one but I had to wait 1 week before I could purchase the car, I called and spoke to the manager and he made it happen for me. The whole time I was there , even before i went in to purchase my car, it was a very calm environment and it didn't feel like I was being harassed, in fact it felt the opposite they were very friendly and helpful. More

Tracy was very courteous and highly professional in her business conduct from the beginning to the end. She was never repelling in her demeanor at any time nor lost her smile or patience. My wife and business conduct from the beginning to the end. She was never repelling in her demeanor at any time nor lost her smile or patience. My wife and I are very pleased to have had her as our sales consultant. We give her a highest, superb rating for her excellent salesmanship. More

I started off going through internet sales and worked with Herbert Santamaria who was just great at calling me to explain the pricing, their interest rates and what my payments would be. He was very thor with Herbert Santamaria who was just great at calling me to explain the pricing, their interest rates and what my payments would be. He was very thorough, took his time with me and when I came in, he took me on a test drive and explained everything I needed to know about the car. After that time I worked with Francisco Ferro to discuss my loan preapproval etc. He was definitely your sales type guy and at first seemed a little pushy (which I understand is what you would want in sales), but once I spent some time discussing things and working out all the details of how my credit union loan worked I realized what a great guy Francisco was. He was patient through the whole process (and believe me, the process got quite complicated), he continued to explain things and assure me we would get things worked out. Through this process I was constantly calling him and if I couldn't reach him and left a message he would promptly get back to me. Because of my credit union loan process I lost out on the vehicle I chose (not once but 3 times)and everytime this happened, Francisco found me another one. He truly worked hard to get me exactly what I wanted! For this I sincerely thank him and he gets an A++ from me for providing such wonderful customer service!! Thank you so much Francisco Ferro, you are what customer service is all about!! More