Ontario Hyundai

Deborah Hardy, our sales person, was extremely friendly and personable. We felt like we had known her much longer, like a friend. Thats the way a sales person should make you feel. We felt she was very hon and personable. We felt like we had known her much longer, like a friend. Thats the way a sales person should make you feel. We felt she was very honest with us, which is unique at a dealership. Jay Yerman was very friendly and knowledgable. Peter Marin in the finance dept. was the same. Friendly and knowledgable. We really appreciated the extended warranty on the vehicle he included. We know a car dealer is there to make money, but when you walk away with a deal that you feel is fair and the people at the dealer worked hard to get you that deal, you feel good about it. I can't say enough about the great experience we had. We have had our Mazda van in the service dept a couple of times in the past, and have had good experiences. That is the main reason we decided to try Romero first when looking at purchasing a car. We were also very happy that they matched the online price for the car we purchased, and stuck to that price. More

Continued search today for new vehicle. We came to Romero Motors because we had seen favorable reviews on this website. At Romero Motors we were greeted by Brian Poff who was great. Test drove 2 Mazd Romero Motors because we had seen favorable reviews on this website. At Romero Motors we were greeted by Brian Poff who was great. Test drove 2 Mazdas and 1 Hyundai which were crossovers. Brain answered all our guestions and seemed very knowledgeable about his vehicles. He did not put a lot of pressure on us to make a purchase decision right then and there. My wife commented how wonderful the experience was. We will be going back next week to test drive one more vehicle which was not on the lot today. We will revisit this review once we have made a purchase decison and see what kind of deal we can make on a new vehicle. More

Overall we experienced a wonder evening in purchaseing a car. Nick was absolutely fantastic, Fransisco was extremely helpful and Danny made signing all those paper just totally fun thank you very much. car. Nick was absolutely fantastic, Fransisco was extremely helpful and Danny made signing all those paper just totally fun thank you very much. More

Went in to buy a CX7 that was advertised on the internet. After I drove it I said great I will take it at the advertised price and all was agreed. I took my car to CARMAX and sold it within the hour and my s After I drove it I said great I will take it at the advertised price and all was agreed. I took my car to CARMAX and sold it within the hour and my salesman Nick came over and picked me up so we could finish the deal. As we were doing the paper work Nicks' manager Brian M. got involved and said I needed to pay an extra $1,400.00 for door protectors and security etching.I would have walked out on him for not honoring original deal, but I had just sold my car at CARMAX. After letting him know how I felt about sneeking in added charges we settled on extra $350.00 Brian is the kind of guy who gives car salesmen a bad reputation.Left upset and it still burns me. Can't imagine him pulling this on someones daughter or mother !!! More

Phil was a great sales person that I highly recommend. He was patient, not pushy at all and very straight forward. He had a lot of knowledge and answered all my questions. was patient, not pushy at all and very straight forward. He had a lot of knowledge and answered all my questions. More

I cannot rate this dealership high enough! Phil is a great salesperson who is patient, understanding, personable and not pushy. Phil knew everything about the Genesis I purchased and took his time to go great salesperson who is patient, understanding, personable and not pushy. Phil knew everything about the Genesis I purchased and took his time to go through all aspects of the car and how everything worked. I had a very favorable experience there and would recommend Phil to anyone who wanted to purchase a car there. More

I am active duty military at Edwards AFB. I traveled 1 and 1/2 hours to Romero Motors to purchase my new Mazda 5. I am from the Palmdale area, and the local dealership in Palmdale and I could not come ev and 1/2 hours to Romero Motors to purchase my new Mazda 5. I am from the Palmdale area, and the local dealership in Palmdale and I could not come even close to good terms on making a deal. I phoned a handful of dealers and there was one in LA that seemed to be willing to make a deal that I had in mind. However I really didn't want to drive to Los Angeles. I phoned Romero motors and talked to David Salem. David guaranteed me over the phone that we could make a deal and I would not be disappointed. I made the drive to Ontario, and I couldn't have been more pleased. The entire staff was very friendly. Everyone I spoke to thanked me for my military service which I appreciated. When talking with David Salem, not only did I receive the price I wanted for the Mazda 5, I was able to get the correct value for my trade in as well and they prevented me from driving to Los Angeles. The whole process was expedient and worthy. I only wish that Romero Motors was closer to my home so I could handle my servicing through them as well. More