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Ontario Hyundai
Ontario, CA
1,117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,117 reviews
April 11, 2012
I never write reviews but Joey was really helpful and made me feel confident about my decision. I didn't feel like I was being pushed into buying a car and was able to weigh the pros and cons with his he made me feel confident about my decision. I didn't feel like I was being pushed into buying a car and was able to weigh the pros and cons with his help. He is very knowledgeable. I would recommend him to anyone looking to purchase a car. More
by leadjs
Employees Worked With
Joey Amaya
April 03, 2012
The salesperson was very friendly and knowledgeable. He spent a large amount of time explaining details of our new purchase and how to operate all of the features. If I had the money I would buy more cars spent a large amount of time explaining details of our new purchase and how to operate all of the features. If I had the money I would buy more cars from this dealership. The sales team worked great together. My new veloster its amazing!!! More
by Skipper3qp
Employees Worked With
Mike andersakis
March 30, 2012
This is a great dealer,great price and selection , especially my sales rep........ Debrah Hardy..... she was a true pro , she went out of her way to make this purchace a real joy, unlike other Dealers especially my sales rep........ Debrah Hardy..... she was a true pro , she went out of her way to make this purchace a real joy, unlike other Dealers that dont give me space, she did when i asked for it, to think about the purchase, that made me feel real stress free, Relaxed and that's a big plus in my book!!!!! Hopefully Deborah stays a long time at "Romero Hyundai & Mazda" she's a great asset to Romero Motors Corporation. I will most definitely recomend and will come back to this Dealer for my future needs and fallow Debrah Hardy where ever she goes. More
by gilbert2711gilbert
Employees Worked With
Deborah Hardy
March 10, 2012
Deborah Hardy, our sales person, was extremely friendly and personable. We felt like we had known her much longer, like a friend. Thats the way a sales person should make you feel. We felt she was very hon and personable. We felt like we had known her much longer, like a friend. Thats the way a sales person should make you feel. We felt she was very honest with us, which is unique at a dealership. Jay Yerman was very friendly and knowledgable. Peter Marin in the finance dept. was the same. Friendly and knowledgable. We really appreciated the extended warranty on the vehicle he included. We know a car dealer is there to make money, but when you walk away with a deal that you feel is fair and the people at the dealer worked hard to get you that deal, you feel good about it. I can't say enough about the great experience we had. We have had our Mazda van in the service dept a couple of times in the past, and have had good experiences. That is the main reason we decided to try Romero first when looking at purchasing a car. We were also very happy that they matched the online price for the car we purchased, and stuck to that price. More
by theborch1
Employees Worked With
Deborah Hardy, Jay Yerman, Peter Marin
March 05, 2012
Continued search today for new vehicle. We came to Romero Motors because we had seen favorable reviews on this website. At Romero Motors we were greeted by Brian Poff who was great. Test drove 2 Mazd Romero Motors because we had seen favorable reviews on this website. At Romero Motors we were greeted by Brian Poff who was great. Test drove 2 Mazdas and 1 Hyundai which were crossovers. Brain answered all our guestions and seemed very knowledgeable about his vehicles. He did not put a lot of pressure on us to make a purchase decision right then and there. My wife commented how wonderful the experience was. We will be going back next week to test drive one more vehicle which was not on the lot today. We will revisit this review once we have made a purchase decison and see what kind of deal we can make on a new vehicle. More
by LeonGagnon
Employees Worked With
1
March 05, 2012
Overall we experienced a wonder evening in purchaseing a car. Nick was absolutely fantastic, Fransisco was extremely helpful and Danny made signing all those paper just totally fun thank you very much. car. Nick was absolutely fantastic, Fransisco was extremely helpful and Danny made signing all those paper just totally fun thank you very much. More
by Laszlo53
Employees Worked With
Nick and Fransisco and Danny
February 24, 2012
Went in to buy a CX7 that was advertised on the internet. After I drove it I said great I will take it at the advertised price and all was agreed. I took my car to CARMAX and sold it within the hour and my s After I drove it I said great I will take it at the advertised price and all was agreed. I took my car to CARMAX and sold it within the hour and my salesman Nick came over and picked me up so we could finish the deal. As we were doing the paper work Nicks' manager Brian M. got involved and said I needed to pay an extra $1,400.00 for door protectors and security etching.I would have walked out on him for not honoring original deal, but I had just sold my car at CARMAX. After letting him know how I felt about sneeking in added charges we settled on extra $350.00 Brian is the kind of guy who gives car salesmen a bad reputation.Left upset and it still burns me. Can't imagine him pulling this on someones daughter or mother !!! More
by jimsve
Employees Worked With
Nick, Brian M.
February 16, 2012
Phil was a great sales person that I highly recommend. He was patient, not pushy at all and very straight forward. He had a lot of knowledge and answered all my questions. was patient, not pushy at all and very straight forward. He had a lot of knowledge and answered all my questions. More
by SoHappyWithMyCar
Employees Worked With
Phil Schmall
February 14, 2012
I cannot rate this dealership high enough! Phil is a great salesperson who is patient, understanding, personable and not pushy. Phil knew everything about the Genesis I purchased and took his time to go great salesperson who is patient, understanding, personable and not pushy. Phil knew everything about the Genesis I purchased and took his time to go through all aspects of the car and how everything worked. I had a very favorable experience there and would recommend Phil to anyone who wanted to purchase a car there. More
by wforsyth
Employees Worked With
Philip Schmall
February 13, 2012
I emailed Marco Bello, and he got right back to me and encourage me to come in for a test drive. I had really bad credit and went online to get financing because I didn't want to get embarrasses when they encourage me to come in for a test drive. I had really bad credit and went online to get financing because I didn't want to get embarrasses when they ran my credit report. So I told Marco I had my own financing, but after test driving the 2011 Sonata, I really wanted that car, and agreed to let him run my credit. (((((( people when I say I had bad credit I mean it ))))))))I have one foreclosure 4 years ago, one auto repo 2 years ago, and NO GOOD CURRENT credit on my report. Marco, and the Manager never made me feel bad about my credit, and worked with me to find a way to make the deal work. Yes I had to pay more than I wanted per month, however I got the car I really wanted at a good price. And my fico score will go up, and I can refinance the loan in a year. I'm a happy camper, however to see Marco, he's a cool guy and will help you out…..thanks Marco I love my car! More
by bmyvalentine0214
Employees Worked With
Marcos Bello
