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Ontario Hyundai

Ontario, CA

4.6
1,125 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,125 reviews

February 28, 2023

My wife and had our 2016 Hyundai Santa Fe Sport towed there because the engine froze at only 70k miles. We did not purchase our SUV there. We worked with Derick, sent him our service records, and he was More

by moonrocks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Simmons
Mar 01, 2023 -

Ontario Hyundai responded

Thank you for sharing your experience. We're so happy to hear Derick ensured your Santa Fe was taken care of. We hope it's running smoothly & if there's anything else we can help with, don't hesitate to reach out! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 28, 2023

Esteban was awesome! He inspected my vehicle thoroughly and took good care of it. He delivered the vehicle within the expected time. More

by sandeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Mar 01, 2023 -

Ontario Hyundai responded

We're happy to hear your service visit with Esteban went seamlessly, Sandee! Thank you for choosing Ontario Hyundai! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 28, 2023

Nick was great, straightforward, and kept our best interest in mind. We are grateful of that! When we got to “numbers,” it was very frustrating and such a waste of all of our time. Having done our hom More

by Kritter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Meschon, Nick Alkhouri
Feb 28, 2023 -

Ontario Hyundai responded

Kritter, We appreciate both your patience and your feedback. While disappointed the process wasn't as seamless as you would have liked, we're glad we were eventually able to come to terms on a vehicle that you were satisfied with. Thank you for the opportunity to earn your business and should you ever need anything, please feel free to let us or Nick know. We're here to help. Regards, Sam Labib General Manager sam@ontariohyundai.com

February 26, 2023

Nick was such a big help. He called us as soon as our car came in and was so helpful throughout the whole process!! No pressure and he was honest from the start! More

by Briana.cuso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Feb 27, 2023 -

Ontario Hyundai responded

Congratulations, Briana! We're thrilled Nick ensured the process of purchasing your new Hyundai went smoothly. Welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 18, 2023

I was in the market for an electric car. If you want a great deal and a no-pressure shopping experience, go through Costco’s auto buying program and check out Ontario Hyundai. I worked with More

by My first electric car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad G (sales) and T. Park (finance), Sam Labib
Feb 20, 2023 -

Ontario Hyundai responded

Congratulations on your first electric car! We're so happy to hear our team ensured you found an excellent vehicle. Thank you for choosing us! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 14, 2023

They sale ioniq 5 high price and low quality suppos to give 300 mills per charge but after 1 months car give you 200 mills if don't use ari conditions, sales management is horrible . I never buy hyundai i More

by Mohsen rabie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Webb, Rocky Edwards, Julian Hunn
Feb 15, 2023 -

Ontario Hyundai responded

We're disappointed to hear that your vehicle is delivering less than your expected mileage. We would be glad to schedule a service appointment to make sure that your vehicle is charging properly. Please contact me at your convenience and I'd be happy to help assist you in scheduling an appointment. I look forward to hearing from you. Regards, Sam Labib General Manager sam@ontariohyundai.com

Feb 15, 2023 -

Mohsen rabie responded

Probably, i won't do that mr.Sam . Before i bought a car, you guys promised me to give me speed signals ,so i could connect my system to the car ! but after you sell the car to me, Mr. Rock told me i can't help you and kick me out badly from the dealer ship with additude . First , you have to learn to respect people's and how to give services to customers to we believe in you , and we are safe when being a car for services. And my car has 3300 miles start issue's witch means i won't deal with the company's all the time lies and rude to customers.

February 12, 2023

Very responsive an courteous I highly recommend every thing went very smoothly. Thank you for everything More

by Pnasello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Feb 13, 2023 -

Ontario Hyundai responded

Thank you for your stars and recommendation! Welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 11, 2023

An awesome dealership! Even when under construction, they were very quick and helpful for my needs. More

by Ethen Chairez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Feb 13, 2023 -

Ontario Hyundai responded

Thanks, Ethen! We're happy to hear you found what you were looking for during a 5-star visit! Congratulations! Regards, Sam Labib General Manager sam@ontariohyundai.com

January 30, 2023

I appreciated Nick’s kindness, patience, and overall knowledge. I highly recommend Ontario Hyundai to anyone looking to buy a new car. More

by Jmeblanco08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Jan 30, 2023 -

Ontario Hyundai responded

We're so happy to hear Nick helped you find what you were looking for! Congratulations and welcome to the family! Regards, Sam Labib General Manager sam@ontariohyundai.com

January 28, 2023

I have been going to Ontario Hyundai for about 10 years, whenever my cars have needed service. The Service Dept. Reps. I have met over the years have always provided me with quality products and great cust More

by Lee D.
Recommend Dealer
Yes
Employees Worked With
Esteban
Jan 30, 2023 -

Ontario Hyundai responded

Thank you for choosing Ontario Hyundai for all your auto needs, Lee! We're happy to hear our team has delivered excellent service time and time again. We look forward to providing you with another 5-star visit soon. Regards, Sam Labib General Manager sam@ontariohyundai.com

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