One Toyota of Oakland

Fast and friendly service. Great customer service! The workers were very helpful and friendly. Went in for a quick maintenance service and was attended quickly. Definitely will Great customer service! The workers were very helpful and friendly. Went in for a quick maintenance service and was attended quickly. Definitely will come back. More

Very good staff very accommodating Albert superb employee every question he has answered to me and he is a nice person very accommodating that’s I never second tough if I buy a new car Albert superb employee every question he has answered to me and he is a nice person very accommodating that’s I never second tough if I buy a new car again is Toyota More

So so The service was very good, but it was a bit disappointing in the new car, but overall it was good. Looking forward to seeing good service next time. The service was very good, but it was a bit disappointing in the new car, but overall it was good. Looking forward to seeing good service next time. More

Excellent customer service from all involved Would recommend service to others in future but would rather not have to be repititious in this required text box from all involved Would recommend service to others in future but would rather not have to be repititious in this required text box More

Sticky Dashboard Recall I really appreciate how Chase got the sticky dashboard recall job done. It was disappointing that I brought the car in for over a year ago when the st I really appreciate how Chase got the sticky dashboard recall job done. It was disappointing that I brought the car in for over a year ago when the sticky dashboard recall first came out and never got it replaced. At the time, the service advisor said he was waiting for the part from overseas. He said he would he let me know when the part came me, but I never heard from him. Nevertheless, I'm glad I didn't give up. Many thanks to Chase for getting the job done and providing a loaner car! More

Great! Make an appointment online. Then go there and give them your car. An hour later you get away.fast,fast,fast,fast,fast,fast,fast. Make an appointment online. Then go there and give them your car. An hour later you get away.fast,fast,fast,fast,fast,fast,fast. More

Ray was Wonderful Thanks Ray for the AAA service! Car is running well. Will be back for next service visit. Thanks again for all your help and follow up. Thanks Ray for the AAA service! Car is running well. Will be back for next service visit. Thanks again for all your help and follow up. More

Amzing informative and patient costumer service They were very helpful gave me a free lyft ride explained all my payment options asked if i had any questions or issues with the car. Showed me all my They were very helpful gave me a free lyft ride explained all my payment options asked if i had any questions or issues with the car. Showed me all my options and was very understanding and patient with me and my zero knowledge on cars More

Excellent Customer service I gave One Toyota of Oakland an Excellent rating over all because they really work with you and your needs and wants in a car and they go above and be I gave One Toyota of Oakland an Excellent rating over all because they really work with you and your needs and wants in a car and they go above and beyond to meet your goal in a car. From start to finish Pablo Ochoa understood my needs and wants in a sportier car but also meeting my finacial aspects and what i could and couldn't pay he worked around and showed me what my options were with what i could afford. Very friendly and made me feel secure and and at ease with the choices I made for the car i was buying. Aside from my purchase with One Toyota, when approaching the dealership you are greeted by many faces who all have a smile on their faces and are so friendly it made me feel welcomed. So thank you One Toyota of Oakland! More

Routine service The service was just routine. I went in for scheduled maintenance. I indicated that a dash indicator light was on. I described the light, however the The service was just routine. I went in for scheduled maintenance. I indicated that a dash indicator light was on. I described the light, however the issue wasn't addressed. I was told cleaning was required. However, the dealership didn't take the time to determine whether it was uncleanliness of the vehicle or if there was a true malfunction of the vehicle. Also, I was texted by the service advisor, he asked whether I needed anything throughout my time there. I did make a minor request. However my text was not responded to More