Olympia Subaru

This is the first time I’ve had a car salesman tell me I’m wasting their time (He must have been really busy). I’m not sure how the other salespeople are at the dealership but I won’t be doing business wi I’m wasting their time (He must have been really busy). I’m not sure how the other salespeople are at the dealership but I won’t be doing business with Brandon or Hanson Subaru in the future. More

In 2019 I purchased a Subaru Ascent Touring model with tow package. The dealership sold me a model that had transmission software issues and no remedy! Due to the constant turnover of service center staf tow package. The dealership sold me a model that had transmission software issues and no remedy! Due to the constant turnover of service center staff, no one took the time to help me. In 2020 Covid-19 happened and nothing could be done to help me (first year of car warranty lost.). In 2021 Hansen Subaru continued to tell me nothing was wrong with the CVT. Then I had ongoing issues with the car navigation system. Hanson Subaru told me that I wouldn’t be responsible for system downloads (my car is under warranty.). I’m now driving 25 minutes to Tacoma Subaru dealership service center and have had excellent support. Hanson Subaru sales department is the worst! I came to the table with cash! The sales manager’s 4 hour stonewall tactic sucked. Wish I had walked away from the table. More

Spent 30 minutes at this dealership walking around looking at cars and for service. Four employees watched from inside the showroom, but 0 approached me so I took my sale elsewhere. I've bought looking at cars and for service. Four employees watched from inside the showroom, but 0 approached me so I took my sale elsewhere. I've bought a Subaru here recently once before, but I'd never do it again because their service shows me they do NOT care about repeat customers. More

Buying a car is not my favorite day, especially a woman at 77 yrs old..I purchased a 2021 Subaru this week at Hanson and it was seamless.. Thank you Jeff Styger for being my trusted service adviser for the at 77 yrs old..I purchased a 2021 Subaru this week at Hanson and it was seamless.. Thank you Jeff Styger for being my trusted service adviser for the last 8 years, Aaron Johnson was my salesman and was kind and respectful. He handled things quickly and explained easily.I told him what I wanted and what was not necessary. What I wanted to spend.Thank you Hanson Subaru for keeping this last phase of life safe in my new Outback.. I'm thrilled More

They took us in on Saturday, ordered the new tire and completed the change over within a week. Professional people. Will be good when their stock of new cars returns to normal completed the change over within a week. Professional people. Will be good when their stock of new cars returns to normal More

I had the best experience working with Juan N. In sales. He is wonderful, very knowledgeable and extremely polite. Recommend reaching out to him! He is wonderful, very knowledgeable and extremely polite. Recommend reaching out to him! More

Hanson Subaru is number 1 in my book! Juan is the best! Highly recommend Hanson!! Highly recommend Hanson!! More

Ordered a 2022 Forester and put a $500 deposit down on it. When we left the dealership we didn't receive the sales slip they only gave us the factory order sheet and there was no indication of the $500 de it. When we left the dealership we didn't receive the sales slip they only gave us the factory order sheet and there was no indication of the $500 deposit or that it was non-refundable. They only gave us the factory order sheet. When we finally got the sales sheet the MSRP and the "Hanson" price were off by $2600!!! We cancelled the order and now they will not give us the $500 deposit back. More

We bought a new Subaru Ascent. We had a great shopping/buying experience at Hanson Motors and the new car is amazing. Our sales associate took the time to walk us through all of the features on o shopping/buying experience at Hanson Motors and the new car is amazing. Our sales associate took the time to walk us through all of the features on our car, which we really appreciated. More

Hanson Kia if Olympia played pricing games for over 6 hours. The salesman told inappropriate jokes and got the paperwork wrong multiple times. Even after spending way too much time at the dealership we h hours. The salesman told inappropriate jokes and got the paperwork wrong multiple times. Even after spending way too much time at the dealership we had to return 3 times to correct information on the paperwork. The car is nice but I would buy it from someone else More