Old Orchard Nissan

Luxury was non-negotiable for me — but I didn’t want to overpay. Joel showed me a stunning 2021 Lexus RX 350 F Sport, and I was instantly hooked. He was transparent, respectful, and even warned me about overpay. Joel showed me a stunning 2021 Lexus RX 350 F Sport, and I was instantly hooked. He was transparent, respectful, and even warned me about an upcoming maintenance interval most dealers wouldn’t mention. That honesty? Priceless. I brought my dad along for the second visit, and Joel won him over in five minutes flat. That says everything. More

I never thought I'd fall in love with a SUV, but here we are. I'm a mom of three and carpool queen of the neighborhood. My minivan was dying a slow death and I wanted something stylish, safe, and fully load are. I'm a mom of three and carpool queen of the neighborhood. My minivan was dying a slow death and I wanted something stylish, safe, and fully loaded. Joel showed me a 2022 Kia Telluride SX Prestige and it was love at first sight. From the Nappa leather seats to the panoramic sunroof, I felt like I stepped into a luxury car but with a family budget. Joel was patient, helpful, and treated me like a person, not just a mom trying to make a quick deal. He helped me run through every safety feature, folded down seats to show me space, and was even honest about things that other sales guys would gloss over. We did the test drive with all three kids in the back (God bless him), and not once did he lose his cool. The Telluride handled like a dream and the tech inside made my kids go “Whoa!” I signed that day. Joel even helped me sync my phone to the system before I left. That’s going above and beyond. More

Joel made buying my 2022 Sportage such a positive experience. I’ve dealt with slick-talking sales guys before. Joel wasn’t that. He was patient, respectful, and honest. He didn’t push financing or experience. I’ve dealt with slick-talking sales guys before. Joel wasn’t that. He was patient, respectful, and honest. He didn’t push financing or unnecessary add-ons. He simply said, 'Let’s build something that works for you.' I trusted him immediately. I love my car. But more than that—I love that I didn’t leave the dealership feeling ripped off. Joel’s the reason. More

As a loyal Nissan driver, I was set on getting another Rogue, but I wanted top trim this time. Joel showed me the 2022 Rogue Platinum and I swear I let out an audible gasp. Quilted leather seats, digital Rogue, but I wanted top trim this time. Joel showed me the 2022 Rogue Platinum and I swear I let out an audible gasp. Quilted leather seats, digital dashboard, panoramic moonroof — it was like a luxury hotel room on wheels. Joel let me take my time. I spent like 45 minutes just playing with the infotainment screen. No rush, no eye rolls. That matters. He even walked me through how to use the ProPILOT Assist system because I had no idea what it was. And now? It’s my favorite feature. Joel didn’t just sell me a car. He reminded me why I love Nissan. More

Fuel economy was my top priority, but I didn’t want to drive something boring. Joel totally got it. The 2022 Toyota RAV4 XSE Hybrid was sporty, economical, and packed with tech. Joel gave me the space drive something boring. Joel totally got it. The 2022 Toyota RAV4 XSE Hybrid was sporty, economical, and packed with tech. Joel gave me the space to ask questions, compare models, and even showed me how the hybrid system worked on the spot. I felt smarter after just one visit. The buying process was quick, clean, and stress-free. Joel nailed it. More

This was my dream car. And Joel made it happen. I’d been watching listings for months, and when the 2020 Civic Type R in Boost Blue showed up, I called instantly. Joel h And Joel made it happen. I’d been watching listings for months, and when the 2020 Civic Type R in Boost Blue showed up, I called instantly. Joel held it for me that day — no deposit needed. He just said, “If you’re serious, I’ve got you.” That kind of trust? Rare. We did the deal fast, smooth, and without drama. Joel knew it was a big moment for me, and he celebrated it with me like a friend would. More

I'm a performance junkie. Always have been. I walked in knowing I wanted something loud and fast but also modern enough to not feel like a project car. Joel showed me a 2021 D Always have been. I walked in knowing I wanted something loud and fast but also modern enough to not feel like a project car. Joel showed me a 2021 Dodge Charger R/T and that thing looked mean in matte black with black wheels. The moment I started it up and heard that exhaust rumble, I knew. Joel could tell, too. “Yeah, that’s the sound of no regrets,” he said. We laughed. We talked specs, ran the numbers, he got my trade-in appraised fast, and I didn’t feel like I was stuck at the dealership all day. I was in and out in a few hours. Joel made it easy. I've had the car two weeks now and every red light feels like an opportunity. Worth every penny. More

I was browsing “just in case” and somehow ended up driving home in an Audi A4 Quattro Premium Plus. Joel is that good. The car was sleek, clean, had under 50k miles and all the bells and whistles. driving home in an Audi A4 Quattro Premium Plus. Joel is that good. The car was sleek, clean, had under 50k miles and all the bells and whistles. We talked about turbo engines, German handling, and even our favorite driving roads. Joel knows his stuff, not just about Nissan but all cars. He didn’t flinch when I got picky — he matched my energy, and it felt like a true car enthusiast conversation. By the time I signed, I felt like I made a friend, not just a purchase. I’ll definitely be back. More

Ladies—if you want someone you can trust and who won’t talk down to you at a dealership, Joel’s your guy. I came to Old Orchard Nissan alone and expected to be ignored or talked into something. Nope. J talk down to you at a dealership, Joel’s your guy. I came to Old Orchard Nissan alone and expected to be ignored or talked into something. Nope. Joel greeted me right away, asked what I needed, and walked me straight to a 2020 Mazda CX-5 Touring. He explained everything about the car, gave me space to think, and even brought over a bottle of water while I sat inside just thinking. He made financing super simple and didn’t try to push extra packages I didn’t want. I felt respected. That alone is worth more than any rebate. More

Let me start by saying this: I’ve never written a dealership review in my life. But after working with Joel Hernandez at Old Orchard Nissan, I felt compelled to put this out there. If you’re someone dealership review in my life. But after working with Joel Hernandez at Old Orchard Nissan, I felt compelled to put this out there. If you’re someone who dreads going to the dealership, I get it—I was that person. I expected the usual: someone hovering, trying to move inventory without caring if it fits your lifestyle or not. But Joel flipped that script. I came in with a rough idea of what I wanted—something modern, compact SUV style, decent on gas, safe for my two little girls. I was looking at the 2023 Volkswagen Tiguan S and Joel greeted me like I was an old friend. We talked for 15 minutes before even looking at the car. He asked what kind of driving I do, how much space I need, what I like/don’t like about my current car. It felt like therapy but for vehicles. Once he showed me the Tiguan, he pointed out real-life use cases—like how the backseat reclines a bit for the car seats, or how the blind spot monitoring actually works better than other brands in winter weather. He wasn’t reading specs off a sheet. He KNEW the car. Financing? Smoothest I’ve ever done. No surprise fees, no 'let me check with my manager' games. I felt respected and informed the whole time. Even when the paperwork hit a hiccup with the insurance company, Joel stepped in to help me call them and get everything resolved. If you're reading this and wondering if Joel's the real deal—he is. Take it from a guy who normally hates this process. Joel made it enjoyable, stress-free, and I drove off feeling like I actually made a smart purchase. More