Old Orchard Nissan

Samantha Rocks! Awesome Lady! First, let me say that it was refreshing to see a woman in this position... Samantha is smart, knowledgeable, professional, and on point Awesome Lady! First, let me say that it was refreshing to see a woman in this position... Samantha is smart, knowledgeable, professional, and on point with her customer service skills; including making eye contact and engaging. I think she is a wonderful asset to the finance office and she was able to put me at ease from the moment we were introduced. Thanks again Samantha and it’s because of you, Julia, Dario and James that I’LL ALWAYS CHOOSE MARTIN NISSAN FIRST! More

No pressure David Shearer actually made it fun to buy a car. No pressure, no games, they honored the price I saw online. I spent a few days doing my research on N David Shearer actually made it fun to buy a car. No pressure, no games, they honored the price I saw online. I spent a few days doing my research on Nissan dealerships and read the great reviews on different sites about Martin Nissan and they were true, a great place to do business . I will be telling anyone I know looking for a new car to definitely go to Martin Nissan More

Great Experience This is the second time I have purchased a car from Martin Nissan. The main reason I returned was the level of customer service at this dealership. This is the second time I have purchased a car from Martin Nissan. The main reason I returned was the level of customer service at this dealership. David and the rest of the staff were amazing to work with. He made sure I had all the information I needed throughout the whole process. The free oil changes and car washes are also a great benefit. Thank you! More

Thank you is not enough I recently had run into some financial issues. I had been leasing Nissans for the past 8 years. When it was time for a new car I was unable to secur I recently had run into some financial issues. I had been leasing Nissans for the past 8 years. When it was time for a new car I was unable to secure leasing financing. David Shearer at Martin Nissan worked with me to be able to secure financing to buy the car that I had been leasing. Had Martin Nissan not worked with me...I wouldn't have a car and then I wouldn't be able to get to work. I am extremely satisfied with the service I was given and will recommend Martin Nissan to everyone I know. I cannot thank David Shearer, Victor Aguilar and Martin Nissan enough. More

Lifetime Customer This is my second purchase from Martin Nissan in 3 months. They make you feel like a guest not a customer. I decided to upgrade my Pathfinder I bough This is my second purchase from Martin Nissan in 3 months. They make you feel like a guest not a customer. I decided to upgrade my Pathfinder I bought a few months ago. I don't know how they did it but I was able to get a Pathfinder with more equipment and lower my interest rate. David was friendly and helpful as usual. They definitely have my business for life. Would highly recommend Martin Nissan and David to anyone looking for a vehicle. More

Outstanding treatment My parents have purchased two cars from Martin Nissan and were pleased and I can see why. I went to go look at a used Infiniti but it was a little out My parents have purchased two cars from Martin Nissan and were pleased and I can see why. I went to go look at a used Infiniti but it was a little out of my budget. Instead of just leaving Dave and his manager went out of their way to find me something nice and something I liked. I ended up leaving in a 2012 Murano, not quite the Infiniti I was looking but never the less a great car. In a few years when my score is a better, I will be going back to Martin Nissan. And the rest of my family will continue to shop at Martin. I can honestly say they're great people and do care about there customers, previous or not. Jesus. More

Got our dream car, whole experience PERFECT! My husband and I are "NOT YOUNG" . We had been shopping for a sports car for a few months and the process had been stressful and full of games. When w My husband and I are "NOT YOUNG" . We had been shopping for a sports car for a few months and the process had been stressful and full of games. When we saw the Mercedes-Benz SLK55 AMG on their internet site for a very good price, we called and set up an appointment to see it. We drove it, loved it, felt completely comfortable with our salesman, James Culpepper and we were allowed to take the car to our own mechanic for a pre purchase check. We bought the car the next day. James was off the day we wanted to come in and purchase the car, but he came in that evening anyhow to make sure we were well taken care of. Because my husband and I are "NOT YOUNG", we have bought and sold many many cars in our lifetime. In the future, we will not consider going anywhere else to purchase a vehicle, when the time comes. Thank you, James for making our experience fun, fair, hassle free and for your honesty and caring. We will be back in the future!! More

I called just about every Nissan dealer in the Chicago-land area for prices and test drove cars at 5 of them. I knew exactly what car I wanted, what options, what I wanted to pay, what I wanted fo Chicago-land area for prices and test drove cars at 5 of them. I knew exactly what car I wanted, what options, what I wanted to pay, what I wanted for my trade-in and planned on going with whoever gave me the best overall deal. Martin gave me the best price for the car. They also gave me the best price for my trade in. It was WELL worth my time to drive the 80 miles (one way) to buy my car here. They treated my like I was related to Mayor Daley the entire time. No other dealer came close on price *OR* service and the people I've dealt with so far (my Salesman Jimmy DiNino, Sales Manager Joe Zich, and Service Manager Bill Taylor as well as the internet sales team) were all awesome and always friendly. I'll be the first to admit I'm not well liked by car dealers because I go in well researched and have high expectations while trying to work every angle possible to save every last nickel. Martin Nissan were unphased by my cheap and demanding behavior and always greeted me with a smile, a handshake and good service. You better believe I will tell everybody I know to shop here. I just wish I lived close enough to take advantage of the free oil changes and car washes! More

The service department here is excellent. Highly recommend them. Even though I stay 25 miles away and have a closer Nissan dealer 1 mile away, I keep returning to Martin for all my service or purch recommend them. Even though I stay 25 miles away and have a closer Nissan dealer 1 mile away, I keep returning to Martin for all my service or purchases. I am on my third Nissan from this dealer. They are knowledgeable, respectful and focus on customer satisfaction. More

Just purchased my first ever Nissan from Martin Nissan last week (FYI - this dealership is not owned by a relation of mine). I am very pleased with my new Altima 2.5 SL. Samantha Ingles and Julie Gertsman last week (FYI - this dealership is not owned by a relation of mine). I am very pleased with my new Altima 2.5 SL. Samantha Ingles and Julie Gertsman in Sales treated me fairly and honestly. It was refreshing to deal with such good people who didn't pressure me to buy or to come to a quick decision. They were patient and kind, and understood my need to think through this decision in detail before making my purchase. They answered all my correspondence promptly, and worked hard to find the exactly model and trim that I wanted (even though it was out of state). I received many quotes for my new car from dealerships in the Chicago area, and spoke with many sales reps on the phone as I was working through my decision. Martin Nissan was the best organized, most responsive, and most informative of all the dealerships I contacted. And, of course, the free oil changes for life was a huge draw (nobody could top that in the area). Thank you Martin Nissan for making this a smooth and stress free process. More