Old Orchard Nissan

Joel Hernandez is THE car guy. I’ve been car shopping for 3 months. Every lot felt like sharks in suits—until I met Joel. I found a 2020 Kia Sorento LX I loved, and he made the ent I’ve been car shopping for 3 months. Every lot felt like sharks in suits—until I met Joel. I found a 2020 Kia Sorento LX I loved, and he made the entire process comfortable, honest, and fast. He talked me through the differences between trims, helped me compare the Sorento to similar models I was looking at, and showed me how to keep my warranty in good standing. Financing was on point. He respected my time. And he made me feel like I was in control the whole time. I left with my dream SUV and even more respect for a guy who clearly cares about people—not just numbers. More

Joel Hernandez made this car-buying experience feel like I was working with family. I went in expecting to ‘just browse’ and maybe leave with a few options. What I left with? My dream SUV, a 2022 Hyundai Tu I was working with family. I went in expecting to ‘just browse’ and maybe leave with a few options. What I left with? My dream SUV, a 2022 Hyundai Tucson SEL in pristine condition. From the second I walked in, Joel treated me with respect and patience. He asked me what I wanted—but more importantly, he asked me what I didn’t want. That saved so much time. I explained I wanted something reliable for Midwest winters, not too big, with solid gas mileage and AWD. Joel walked me straight over to the Tucson, and it was like he had been reading my mind. What impressed me was how he broke everything down in simple terms. He didn’t drown me in jargon. He explained the safety features (like lane keep assist and blind spot sensors) in the context of my daily drive. Then we went over financing, and instead of pushing the most expensive deal, he found a monthly payment that worked for me—and even helped me get pre-approved through my own bank. I’ve bought 4 cars in my life and none of those experiences come close to this. Joel isn’t just good at his job—he’s genuinely passionate about helping people. Old Orchard Nissan is lucky to have him. More

I’ve always been a truck guy. I use it for everything: camping, hauling tools, the occasional weekend move for a buddy. My old Ford finally bit the dust, so I started the hunt for I use it for everything: camping, hauling tools, the occasional weekend move for a buddy. My old Ford finally bit the dust, so I started the hunt for something that could keep up with my lifestyle but not kill my wallet. Enter Joel at Old Orchard Nissan. He had this 2019 Toyota Tacoma TRD Sport sitting out front and I swear it was like fate. Cement gray, lifted slightly, upgraded tires, and a clean interior that looked barely touched. Joel comes out with a big grin and goes, “You’ve got the look of a man who just found his next truck.” He wasn’t wrong. We popped the hood, checked the undercarriage, and even walked through the service history together. Joel knew the Tacoma inside out. When I asked if it could tow my small trailer, he didn’t just say yes — he pulled up the exact specs and showed me why. Test drive was solid. I hit a few rough spots on purpose and it handled like a champ. The V6 pulled strong, and I immediately knew it was a better build than my last truck. The best part? Joel worked with me on my trade-in. Got me more than expected. The whole vibe was chill, no games, just respect. If you want to buy from someone who gets what the vehicle means to your lifestyle, go to Joel. The Tacoma has already seen two camping trips and it hasn’t let me down yet. More

Even though I was at a Nissan dealership, I didn’t expect to buy a Nissan. But after talking with Joel, I’m now a proud owner of a 2021 Altima SR and I have zero regrets. Joel was chill, not pushy, and ho to buy a Nissan. But after talking with Joel, I’m now a proud owner of a 2021 Altima SR and I have zero regrets. Joel was chill, not pushy, and honestly just cool to talk to. We talked cars, life, even basketball while we walked the lot. The Altima he showed me was CLEAN—black on black, sport trim, good mileage, and that remote start (a must for those freezing Chicago mornings). He let me take my time. I left, came back the next day, and he had the same energy—no pressure, just ready to help. When it came time to buy, he explained the financing like a pro and even helped me bring my payment down by tweaking the term and down payment. Joel made the process so easy, I didn’t even realize I was at a dealership. It felt like talking to a friend who happens to sell cars. 5 stars, no question. More

“This was my first time buying a car solo, and I was honestly dreading it. But Joel Hernandez changed everything. He treated me with respect, patience, and zero pressure. I told him upfront I was ner honestly dreading it. But Joel Hernandez changed everything. He treated me with respect, patience, and zero pressure. I told him upfront I was nervous and he just smiled and said, ‘Let’s go at your pace.’ I fell in love with the 2023 Rogue SV after he walked me through the features like I was a VIP—not someone who had no clue what lane assist even was. He encouraged questions. He never made me feel stupid. And when it came to financing, he didn’t try to add on stuff I didn’t need. He asked about my goals, explained APR and terms, and even helped me call my bank to finalize funding. Joel is what every customer deserves. I didn’t just buy a car—I gained confidence. Thank you, Joel.” More

Came in just to browse. Left in a Jeep. That’s the Joel Effect. I spotted a 2019 Grand Cherokee Laredo parked out front—sharp looking. Joel noticed me staring and casuall Left in a Jeep. That’s the Joel Effect. I spotted a 2019 Grand Cherokee Laredo parked out front—sharp looking. Joel noticed me staring and casually asked if I wanted to sit inside. Didn’t push. Just let me explore. Once I got in, he gave me the full rundown: towing capacity, snow-mode, tech features, the works. I appreciated how transparent he was. The Jeep had a minor repair from a previous owner and he told me about it upfront, even showed me the CarFax and repair receipt. That honesty is why I bought it. No surprises, just good business. More

I came to Old Orchard Nissan looking for an SUV with muscle. Something big enough for my family but still fun to drive. Joel pointed me right to a 2020 Dodge Durango GT and I was hooked before we even s muscle. Something big enough for my family but still fun to drive. Joel pointed me right to a 2020 Dodge Durango GT and I was hooked before we even started the test drive. What sold me though wasn’t just the car—it was Joel’s knowledge and energy. He didn’t just tell me what it had—he told me why it mattered. He broke down the towing capacity, engine performance, seating layout, and even showed me how to use the voice command features. This man was prepared. The entire process took maybe 2 hours. He helped with financing, found me a lower interest rate through a local credit union, and stayed late just to finish the paperwork. Who does that? Joel does. More

Joel Hernandez went beyond what I thought was possible at a car dealership. After a terrible experience at a different store where I was ignored and rushed, I almost gave up on car shopping. Then I found Joe a car dealership. After a terrible experience at a different store where I was ignored and rushed, I almost gave up on car shopping. Then I found Joel. He approached me with a warm smile and genuine interest. I told him I needed a fuel-efficient SUV with updated safety features, and I had a very specific budget. Instead of trying to upsell me, he actually respected my price range. He showed me a 2023 Kia Sportage EX that had everything: remote start, blind spot detection, premium audio, and it still came in under budget. When I said I needed to sleep on it, he didn’t push. He just gave me his card and said, ‘I’ll be here when you’re ready.’ The next day I came back, and the car was waiting for me. He even had it detailed before I signed. That kind of customer service is unheard of. He explained every form I signed, answered every question, and made sure I understood everything. I’ve already sent two coworkers to see him. Joel isn’t just selling cars—he’s building trust. More

Joel is the kind of salesman you hope to find but almost never do. I came to Old Orchard Nissan looking for a used SUV after my lease ended. I was feeling overwhelmed by all the options, but Joel made the e never do. I came to Old Orchard Nissan looking for a used SUV after my lease ended. I was feeling overwhelmed by all the options, but Joel made the entire process smooth from start to finish. He introduced himself with zero pressure, listened to what I was looking for, and immediately suggested a 2021 Mazda CX-5 Touring. And let me tell you, he nailed it. Joel didn’t just show me a car—he walked me through how it would fit my lifestyle. I coach basketball after work, so space and comfort matter. He had the seats folded down in 10 seconds to show me the trunk space. During the test drive, he encouraged me to really drive it—accelerate, brake hard, test the blind spots. He wanted me to feel secure. That meant a lot. Financing was clear-cut. He even stayed 40 minutes past closing to help finalize my trade-in because I couldn’t leave work earlier. That’s dedication. I walked out with my new car, fully informed and fully confident I made the right call. Joel’s the real deal. More

I needed a car that could handle my mountain cabin trips and still look sharp pulling up to the office. Joel matched me with a 2019 Jeep Grand Cherokee Trailhawk, and it felt like it was built just for me. and still look sharp pulling up to the office. Joel matched me with a 2019 Jeep Grand Cherokee Trailhawk, and it felt like it was built just for me. He took the time to go over the 4x4 system, off-road capabilities, and even suggested great local trails to test it on. I appreciated how much he listened. By the end of the week, the Jeep was mine. And so far? No regrets. More