Old Orchard Nissan

Kevin Alcaraz was amazing very polite and patient and very friendly dealership and service is quick and easy there as well very friendly dealership and service is quick and easy there as well More

Kevin and Erick were amazing they really helped me get a great deal on a new car they have sooooo many options was very smooth process great deal on a new car they have sooooo many options was very smooth process More

kevin was amazing he was very knowledgeable and nice made sure my children were interained with toys sure my children were interained with toys More

WHAT A NIGHTMARE! If you want to be ghosted after purchasing a vehicle, this is the place to go! I purchased a vehicle in January, the dealer was supposed to do some If you want to be ghosted after purchasing a vehicle, this is the place to go! I purchased a vehicle in January, the dealer was supposed to do some scheduled body work (nothing major, cosmetic only). It took them almost a month to rectify the situation (and this is after I tried calling and calling and calling- I finally had to put a negative rating and then someone finally called). Well, now after that nightmare, this certified vehicle that I purchased had a battery, alignment issue. I had to take it to another dealer because I could not get ahold of anyone at old orchard. Old orchard finally stated that they would pay for the repair - well, 10 days, I’m still waiting for a “check”. I spoke with julia and Eric (managers, I think). After calling customer service, I get the run around stating that they are either away from their desk, not available, or busy with customers . This call would be “expedited” to them and they will call me back. Ha! Yea ok.. This has been my last resort, I did not want to write this review but I am getting nowhere with these people.. I would recommend you steer clear of this dealer and most likely their sister dealer (Huntley Ford- if they have the same practices as old orchard). I would rate this negative 5 if I could .. More

Kevin was incredibly helpful and made the car-buying process smooth and stress-free. He answered all my questions and found the perfect car for me. Highly recommend! process smooth and stress-free. He answered all my questions and found the perfect car for me. Highly recommend! More

Kevin is a true professional! He was patient, knowledgeable, and never pressured me into a decision. Best car-buying experience I've had! He was patient, knowledgeable, and never pressured me into a decision. Best car-buying experience I've had! More

If you're looking for a great car and even better service, ask for Kevin! He made the process quick and easy. Couldn't be happier with my purchase! service, ask for Kevin! He made the process quick and easy. Couldn't be happier with my purchase! More

Kevin was extremely helpful and knowledgeable. He made the car-buying process smooth and stress-free. Highly recommend! He made the car-buying process smooth and stress-free. Highly recommend! More

Kevin is the best salesperson I’ve ever worked with. Friendly, patient, and truly cares about his customers. Friendly, patient, and truly cares about his customers. More

Had a super positive experience with Jabari. Very helpful and made sure all my needs were met. I would definitely recommend! Very helpful and made sure all my needs were met. I would definitely recommend! More