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Ogden Lincoln
Westmont, IL
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Great dealer and Service Department. Competitive pricing, great selection, service with a smile. Love the Nautilus, great looking, very quiet, comfortable ride. Very well sized second row with ampl pricing, great selection, service with a smile. Love the Nautilus, great looking, very quiet, comfortable ride. Very well sized second row with ample cargo shade protected rear cargo area. More
Ogden Lincoln treats you like family and goes above and beyond for you. Highly recommend this dealership. The team goes out of their way to make sure your needs are completely satisfied. beyond for you. Highly recommend this dealership. The team goes out of their way to make sure your needs are completely satisfied. More
Mike and Jose , in the service department , know their business and operate at a very high level in technical capabilities and customer service. Professional skill and interpersonal relations are thei business and operate at a very high level in technical capabilities and customer service. Professional skill and interpersonal relations are their forte. C. D. (Chuck) Wright More
I was extremely pleased with the service I received. Jose was terrific as were the gentlemen who picked up and brought back my car. I am very pleased. was terrific as were the gentlemen who picked up and brought back my car. I am very pleased. More
Each time I've brought my SUV in for service they have been sincerely nice and very accommodating. They are very responsive and willing to help make the service visit as easy as possible. Excellent servic been sincerely nice and very accommodating. They are very responsive and willing to help make the service visit as easy as possible. Excellent service department, Alex, in particular, has been extremely helpful. More
I went to purchase a new vehicle on Saturday at this run down dealership. I have purchased three cars from them in the past from the same sales person Mike who unfortunately has left. They literally kicked down dealership. I have purchased three cars from them in the past from the same sales person Mike who unfortunately has left. They literally kicked us out and would not sell us a car. I for the first time in my life have felt discrimination and racism to its fullest. I am warning anyone do not go here the general manager does not even try to help resolve issue. All they do is continue to call you with more insults and don’t even address the real problem. In this day and age I did not believe especially with whats going on racism and discrimination existed but at this dealership they literally just kick you out if you’re not to their standards. Even if you have a great job and perfect credit they still don’t care if you don’t meet their standards Buyer be ware!!!!! More
Engine FIRE caused by service warranty work. 2018 Navigator. Service engine light on, diagnosis made on 7/24, first improper repair caused coolant hose burst, Navigator towed back to Dealer. Then, Navigator. Service engine light on, diagnosis made on 7/24, first improper repair caused coolant hose burst, Navigator towed back to Dealer. Then, during Dealer road test, after second repair, the engine caught on fire. Over a month without my Navigator. Finally, over two weeks after the FIRE, a call from their insurance company indicating they determined the vehicle to be a total loss. I was stuck, did not get a new vehicle from Lincoln or the Dealer. For the same make, model, color and miles I would have to spend more money myself after the settlement amount. Truly disheartened and very bad experience. Customer service throughout this very unfortunate experience was terrible. Understand accidents happen but the follow up and customer service made this service experience a nightmare. More
Excellent service, very professional. I was in for a warranty air bag issue, They identified several areas in my 2012 Lincoln that needed to be addressed or watched. warranty air bag issue, They identified several areas in my 2012 Lincoln that needed to be addressed or watched. More
Longtime customers of Ogden Lincoln Our family has been purchasing Lincolns from Ogden Lincoln in Westmont for generations. We have always been satisfied with their service, both with th Our family has been purchasing Lincolns from Ogden Lincoln in Westmont for generations. We have always been satisfied with their service, both with the dealership and service areas. More
Honest and nice folks, go beyond great service! Terrific service management, I left my phone in the UBER ride over to the dealership and they helped get it back for me before I even missed it! Terrific service management, I left my phone in the UBER ride over to the dealership and they helped get it back for me before I even missed it! More