Ogden Lincoln

100 West Ogden Avenue

Westmont, IL 60559

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What Others Say

DO NOT BUY FROM THEM!!!! If I could give zero stars, I would. We trusted their (Jack B.) word and provided a deposit to secure a car and all applicable rebates. We received notification they finally received our vehicle and that it was ready to pick up. My wife was so excited to pick up her new car and went to the dealership by herself to finish all paperwork and bring her new car home. Guess what, all the numbers changed and the $7,500 rebate was no longer available for this vehicle. No information was EVER provided that the rebates were slated to expire. We spoke with Jack several times over the next two weeks (while we waited for the car to be delivered) and he NEVER mentioned anything about the rebate or that it was to expire. Only communication was to let us know that the delay in receiving the vehicle was due to the weather and that the truck broke down. They provided a new proposal for the vehicle and that her payment would be close to the original quote, but this of course was not the case. After a while and thorough confusion as to how they are now arriving at the new values, she finally gave in and signed. Upon her arrival home, I was made of aware of the situation and was beyond disappointed as you can imagine. I went to the dealership the next day for an explanation and received a complete runaround while they tried to explain. In fact, Jack stated that he could not really show me how they arrive at the final value because it is only factored on his screen and unable to provide or print for the customer. So many red flags with this transaction and this dealership and we should have paid attention. The dealership is a dump and now it all makes sense. We only hope to help others with this review as it is now too late for us, STAY AWAY!!!! Go anywhere else and I mean anywhere!

Henry was very attentive and was great to work with in getting our new Lincoln. We called ahead and not only was the car we were interested in ready for a test drive but he also had a pricing sheet ready to review and work from. We went from test drive to purchase in hours, with very good deal in place. Very easy to work with and great customer service. One of the best car-buying experiences I can remember.

I've been searching for the right Lincoln Continental to meet my specs and finally found one at Ogden of Westmont. My online inquiry was handled by a salesperson, Henry. After briefly speaking, I could tell Henry shared the love for the Lincoln brand and had the expertise and commitment I love to find in an auto salesperson. The deal was closed with Henry's close personal attention to meeting my expectations and I purchased the car, sight unseen, from my home in Virginia. Thank you, Henry for taking such good care. I hope to maintain our relationship in the years to come. Sincerely, Cheryl H.

Henry was the best ! Answered all my questions. Pulled out the car to test drive for me! Had the car ready for delivery on time!

I worked with Henry Rendon on purchasing a new Aviator. What a pleasure! He is honest, friendly, knowledgeable all while not being pushy. I have been a sales Manager for 35 years, I can tell a good salesman. Henry stands above the rest. I WENT BACK AND BOUGHT THE AVIATOR. HENRY AND JACK DID EVERYTHING TO MAKE SURE I GOT JUST WHAT I WANTED. THEY WENT ABOVE AND BEYOND. THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. JOSH IN FINANCE WAS ALSO A DELIGHT TO WORK WITH. THE ENTIRE PROCESS WAS WONDERFUL. GREAT JOB!!

Dealership who is very knowledgeable and helpful, and all my questions are needed and I was very happy with all that i received