Ocean Honda of Whittier

I had a great experience coming to this dealership and checked off a goal of mine this year to buying a car. I knew what car I wanted which the shop had but so much options! On the other hand Robert is r checked off a goal of mine this year to buying a car. I knew what car I wanted which the shop had but so much options! On the other hand Robert is really helpful for explaining many things to me as a first timer and eager to make sure I walk out with a new car! Thank you! More

After 11 years of having my car serviced at ocean honda, i dissapointed in the quality of the service. Thr past two consecutive visits they returned my vehicle with issues creared by the technician. In Ma i dissapointed in the quality of the service. Thr past two consecutive visits they returned my vehicle with issues creared by the technician. In May 2024 they serviced coolent system, checked breaks and rotated tires. The technician over torqued one bolt and sheered. I drove it back after driving it out of parking lot. 3 months later i take it back to have cylinder 2, injector fuel replaced. They told me it was running great. I pick it up after the service deptment closes for the long weekend and in their patking lot I noticed the AC is not working. I took it back in yo check their work and bow they tell me its the compressor and condensor. The fact that they stated its running great yet when i get there I immediately notice the AC is not working does not give me confidence in this service department any more. I will likely not retutn to this service location even though it is in my neighborhood, nor would I recommend thrm to others. More

Friendly. Keep promises. Answer questions. Do a good job. Makes me keep coming back. Thanks. Keep promises. Answer questions. Do a good job. Makes me keep coming back. Thanks. More

I can't give it a true rating since I only visited the service dept. once & not the sales dept. nor been there on multiple occasions. However, I can say my experience in the service dept. re my oil change service dept. once & not the sales dept. nor been there on multiple occasions. However, I can say my experience in the service dept. re my oil change was pretty good. It took an hour to complete the job (not bad). The service team were very courteous, helpful & treated me with respect & even smiled! They offered me coffee while I waited patiently in the waiting lobby but being rather an old bldg. the waiting room was very small & archaic. I'm sure they do have plans to remodel the entire facility creating more space for the service dept./service team & treasured customers in a nice open inviting waiting room that makes one wanna take their car even to change the air in their tires just to enjoy the brand new comfortable waiting area filled with plenty of cozy chairs, tables, wifi, coffee & am donuts/treats! Much like Norm Reeves Honda in W.Covina does! I really liked the pop-corn machine but can't say if it was good or bad cuz it was empty, maybe cuz it was early am but when is there a bad time for pop-corn; anytime is a good time for pop-corn! Nevertheless, I wanna thank Ocean Honda for putting their best foot forward in making me feel special & my good 'ol 2013 Accord. Geezo, they even offered to buy it! Wow, no one's ever asked to buy my car. I politely refused because it would be insane of me to sell a Honda that has never let me down, taken me everywhere I went without a hiccup & runs like a charm everytime all the time! But I do know this if do consider purchasing another Honda I will given Ocean Honda first dibs at earning my business! Afterall I can't wait to wait in their brand new waiting lobby for my first new oil change enjoying a hot fresh cup of coffee/donut or even some hot buttered pop-corn if I wanna feel daring one morning! 😊 To anyone willing to have endured this long written review; I recommend Ocean Honda for any of your vehicles needs/service or repairs. Note: Norm Reeves doesn't have a pop-corn machine; Good job Ocean Honda! 😉 More

Customer service is friendly and gives you all the information you need regarding your vehicle information you need regarding your vehicle More

My assigned rep for service was Alex. He never called me to update me on the status. After leaving my car there on a Friday for 7 hours, I called for a status update. I asked Alex about a He never called me to update me on the status. After leaving my car there on a Friday for 7 hours, I called for a status update. I asked Alex about a purchasing a new key fob and found out when I picked up my car that it takes hours to program the key. Honda had my car all day and nothing was done. My car was in to have the AC repaired under warranty for the 2nd time. LEMONS are sour. More

Courteous, advanced notifications of service needs, drop off and pick up at home when service times are extended. off and pick up at home when service times are extended. More

Great service. Easy process. They found the car I wanted and had it ready for review. Easy process. They found the car I wanted and had it ready for review. More

Good folks, unfortunately the completed service created another issue and required that I take the car back. Not the best service. There is no car wash post service and the car was not charged when it was another issue and required that I take the car back. Not the best service. There is no car wash post service and the car was not charged when it was returned. More

Great service, amazing people and they always insure to take care of my vehicles and keep me informed take care of my vehicles and keep me informed More