Ocean Honda of Whittier
Whittier, CA
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Service is great! I live in Fresno but I get my car serviced with you every time I’m down south. Great job compared to the service I get in Fresno. I live in Fresno but I get my car serviced with you every time I’m down south. Great job compared to the service I get in Fresno. More
Ocean Honda has always taken very good care of of me. I’ve been helped by members of their sales team and they have all helped me feel relaxed and satisfied with my purchases. Their financial team is als I’ve been helped by members of their sales team and they have all helped me feel relaxed and satisfied with my purchases. Their financial team is also very patient and helpful in making sure I understand what I’m signing. More
They are unreliable and don’t consider that the customer’s time is valuable. I am very disappointed with them. I bought my vehicle from them but will not be going back. customer’s time is valuable. I am very disappointed with them. I bought my vehicle from them but will not be going back. More
Excelente atención servicio profesionales súper amables muy satisfecho de los servicios profesionales si. Duda los recomiendo mucho lo que dicen lo cumplen muy satisfecho de los servicios profesionales si. Duda los recomiendo mucho lo que dicen lo cumplen More
I was more than a little disappointed after having wasted my day because of this dealership's service department and having come quite a distance and having to arrange a ride out of there wasn't easy when I my day because of this dealership's service department and having come quite a distance and having to arrange a ride out of there wasn't easy when I was told it would take half a day at least (then later told they don't even carry parts and that I would need to leave it there even longer for days?) NOT OK. There was very poor communication with me and it was left up to me to call and check up on my vehicle over and over after many hours even after I called, I was told I would get a call back that didn't come until I started getting frustrated with this place. I was given a serious run around and I was told by someone else that this place is shady. I don't think I will ever go back there again as it was quite a trip and a headache. Long story short I was told my extended warranty would cover the air conditioning unit that was malfunctioning prior and then after I left my car there. I was told a different story. The old bait-and-switch. It sucked but I learned my lesson. I'm really disappointed but I will never go to another Honda service center after this. I don't even want a Honda anymore as parts start failing and they say they aren't covered. Never again. I had to really sit and think before writing this review as I wanted to be nice because the person who helped me was very friendly but the communication errors really were very bad and I can't put faith or trust in a business that operates this way. I need full transparency and not a bundle of what felt like lies or a lack of communication. More