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Ocean Honda of Whittier
Whittier, CA
491 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 491 reviews
December 27, 2024
Ive only been here a handful of times if you have an appointment the wait time to get checked in isnt bad. You have to tell them whats wrong with the vehicle and even then they get it wrong. Went in for appointment the wait time to get checked in isnt bad. You have to tell them whats wrong with the vehicle and even then they get it wrong. Went in for them to replace the battery and asked them if the radio worked they just turned it on and didnt check the volume and said the radio worked. I was how can we fix the radio they said have to bring it back in and pay the diagnostic fee. My honda sense got broken had to pay an arm and a leg for it. A new windshield cost an arm and a leg. Theyre fast when it comes to fixing recalls and hopefully they actually fix them. The people dont harrass you trying to sell you a car on the lot but since covid that hasnt been a thing. I didnt like that a sales person called me and want me to do a buy back of my vehicle. More
by Paco
Employees Worked With
Idk
December 27, 2024
I received excellent service from Alex Partida at Ocean Honda of Whittier. He was respectful, professional, and friendly, answering all of my questions. I am confident in the high quality service provided Honda of Whittier. He was respectful, professional, and friendly, answering all of my questions. I am confident in the high quality service provided by the dealership. More
by Helen
Employees Worked With
Alex Partida
December 27, 2024
I always take my cars here. That way I am sure to get right parts. They are fast and employees are friendly. Sometimes I use the shuttle service to pick me up so it makes it ver That way I am sure to get right parts. They are fast and employees are friendly. Sometimes I use the shuttle service to pick me up so it makes it very convenient. My last Honda lasted 20 years, hopefully this one will also. More
by curiousnanc
Employees Worked With
Alexis
December 27, 2024
The facility was clean and comfortable. I like that there was free Wi-Fi and a place for me to charge my phone. Customer service was excellent. Everyone was friendly and helpful. Making sur I like that there was free Wi-Fi and a place for me to charge my phone. Customer service was excellent. Everyone was friendly and helpful. Making sure I understood everything and that all my needs were. More
by sis_debi
Employees Worked With
Unknown
December 27, 2024
I recently had a mixed experience at Ocean Honda. The sales team left much to be desired—they were unhelpful, pushy, and didn’t seem to prioritize customer satisfaction. It felt more like they were f The sales team left much to be desired—they were unhelpful, pushy, and didn’t seem to prioritize customer satisfaction. It felt more like they were focused on closing a deal rather than understanding my needs. However, the service and parts department was a completely different story. The team there was professional, attentive, and incredibly efficient. They went above and beyond to ensure my vehicle was taken care of, and their knowledge really stood out. If you’re looking to buy a car, I’d suggest being cautious with the sales process, but if you need service or parts, this is the place to go. It’s clear that the service team takes pride in their work, and it truly shows. More
by Natalie
Employees Worked With
Pablo or Paulo?
