Ocean Honda of Whittier
Whittier, CA
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My assigned rep for service was Alex. He never called me to update me on the status. After leaving my car there on a Friday for 7 hours, I called for a status update. I asked Alex about a He never called me to update me on the status. After leaving my car there on a Friday for 7 hours, I called for a status update. I asked Alex about a purchasing a new key fob and found out when I picked up my car that it takes hours to program the key. Honda had my car all day and nothing was done. My car was in to have the AC repaired under warranty for the 2nd time. LEMONS are sour. More
Good folks, unfortunately the completed service created another issue and required that I take the car back. Not the best service. There is no car wash post service and the car was not charged when it was another issue and required that I take the car back. Not the best service. There is no car wash post service and the car was not charged when it was returned. More
Took my Accord in for A1 first service. Left car at dealer. Safety 2 hours I called and was told car was ready. No call from them. Was told to give them 10 minutes to get paperwork. After 2 Left car at dealer. Safety 2 hours I called and was told car was ready. No call from them. Was told to give them 10 minutes to get paperwork. After 25 minutes I still waited. No cashier to help me. Supervisor finally helped me. Got my car and paperwork. Advisor gave me my paperwork when my car came out. Wait time was unacceptable. 2 hrs for an A1 service was too long. I’m glad I didn’t waste my time and wait there. More
Will Valle was an amazing service advisor. Explained everything in detail and had my car repaired and ready on schedule. He arranged for a ride home while my car was being worked on. The facil Explained everything in detail and had my car repaired and ready on schedule. He arranged for a ride home while my car was being worked on. The facility is clean with drinking wanted and coffee every time. Thank you team! Keep up the good work. More
Very polite, friendly, responsible & respectfully! !! Nice group, hardworking people! I would recommend anyone needing vehicles should come for help with your purchase or leasing & services 👍 !! Nice group, hardworking people! I would recommend anyone needing vehicles should come for help with your purchase or leasing & services 👍 More
I had the most greatest experience buying my vehicle from the Honda dealership in Whittier California. The salesman did a great job helping me with my decision on my new car. the Honda dealership in Whittier California. The salesman did a great job helping me with my decision on my new car. More