Ocean Honda of Whittier
Whittier, CA
Filter Reviews by Keyword
By Type
Showing 496 reviews
Servicing agent very courteous answered all my questions and explained work to be done in detail. Good expierence at dealership. Will return for future needs. and explained work to be done in detail. Good expierence at dealership. Will return for future needs. More
Ocean Honda provided a good experience with buying a new CRV. I knew what kind of car that I wanted and they were very straightforward with negotiating the transaction. And, the visit with the finance offic CRV. I knew what kind of car that I wanted and they were very straightforward with negotiating the transaction. And, the visit with the finance officer was very efficient. More
Luigi in service was great! He honored a discount he offered us on our last visit. We really appreciate the discount we are seniors on a fixed income. He honored a discount he offered us on our last visit. We really appreciate the discount we are seniors on a fixed income. More
Luigi provides top notch customer service and is a straight shooter. Took my car from me expeditiously and my service was done quick. In and out! Ocean Honda found a gem in him running that Service De straight shooter. Took my car from me expeditiously and my service was done quick. In and out! Ocean Honda found a gem in him running that Service Department. Would definitely recommend that if you have a Honda, you should be getting your car serviced at this dealership. I have been to a few Honda Dealerships locally and this service department is the best by far. (Norm reeves and Buena Park has nothing on the Ocean!) More
I had a 9 am reservation for a minor service and trans fluid change. I arrived on time and also asked to have the auto restart brake switch adjusted so it was less sensitive. After 6 hours they finally c fluid change. I arrived on time and also asked to have the auto restart brake switch adjusted so it was less sensitive. After 6 hours they finally completed the service but didn't get to the auto restart switch. They wanted me to wait up to another 1/2 hour for that but I didn't have anymore time available and had to take my car and leave. My reservation apparently meant nothing as I'm sure some without reservations who arrived after me got their work done before me. I was one of the last customers there when I left and people were arriving most of the time I was there. I have been a solid customer here for over 20 years, I have bought 3 cars here, and always service them here. I used to get very good service and lots of complimentary discounts because of my service record. But everything changed after Ocean took over the dealership. This experience matches with other reviews I have read on Yelp and other places. I will be taking my business to another dealership from now on. More
After a frustrating week of searching for a good price at other dealerships i went to Ocean Honda in Whittier. There i met with Robert in sales and Julio in finance and they went above and beyond to help m other dealerships i went to Ocean Honda in Whittier. There i met with Robert in sales and Julio in finance and they went above and beyond to help me find and purchase a car that fit my needs and a payment that fit my budget. Great place, great staff, I highly recommend this dealership, thanks guy's! More
Prompt service, Luigi gives excellent customer service. Addresses inquiries with Professionalism and courtesy. Excellent follow up skills on my questions. Service with a smile! Addresses inquiries with Professionalism and courtesy. Excellent follow up skills on my questions. Service with a smile! More