Ocean Honda of Whittier
Whittier, CA
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Was able to service my car and find parts quickly. Service agent communicated he would do what he could so that my car would be done same day. Awesome service ! Service agent communicated he would do what he could so that my car would be done same day. Awesome service ! More
I had a great experience coming to this dealership and checked off a goal of mine this year to buying a car. I knew what car I wanted which the shop had but so much options! On the other hand Robert is r checked off a goal of mine this year to buying a car. I knew what car I wanted which the shop had but so much options! On the other hand Robert is really helpful for explaining many things to me as a first timer and eager to make sure I walk out with a new car! Thank you! More
After 11 years of having my car serviced at ocean honda, i dissapointed in the quality of the service. Thr past two consecutive visits they returned my vehicle with issues creared by the technician. In Ma i dissapointed in the quality of the service. Thr past two consecutive visits they returned my vehicle with issues creared by the technician. In May 2024 they serviced coolent system, checked breaks and rotated tires. The technician over torqued one bolt and sheered. I drove it back after driving it out of parking lot. 3 months later i take it back to have cylinder 2, injector fuel replaced. They told me it was running great. I pick it up after the service deptment closes for the long weekend and in their patking lot I noticed the AC is not working. I took it back in yo check their work and bow they tell me its the compressor and condensor. The fact that they stated its running great yet when i get there I immediately notice the AC is not working does not give me confidence in this service department any more. I will likely not retutn to this service location even though it is in my neighborhood, nor would I recommend thrm to others. More
I can't give it a true rating since I only visited the service dept. once & not the sales dept. nor been there on multiple occasions. However, I can say my experience in the service dept. re my oil change service dept. once & not the sales dept. nor been there on multiple occasions. However, I can say my experience in the service dept. re my oil change was pretty good. It took an hour to complete the job (not bad). The service team were very courteous, helpful & treated me with respect & even smiled! They offered me coffee while I waited patiently in the waiting lobby but being rather an old bldg. the waiting room was very small & archaic. I'm sure they do have plans to remodel the entire facility creating more space for the service dept./service team & treasured customers in a nice open inviting waiting room that makes one wanna take their car even to change the air in their tires just to enjoy the brand new comfortable waiting area filled with plenty of cozy chairs, tables, wifi, coffee & am donuts/treats! Much like Norm Reeves Honda in W.Covina does! I really liked the pop-corn machine but can't say if it was good or bad cuz it was empty, maybe cuz it was early am but when is there a bad time for pop-corn; anytime is a good time for pop-corn! Nevertheless, I wanna thank Ocean Honda for putting their best foot forward in making me feel special & my good 'ol 2013 Accord. Geezo, they even offered to buy it! Wow, no one's ever asked to buy my car. I politely refused because it would be insane of me to sell a Honda that has never let me down, taken me everywhere I went without a hiccup & runs like a charm everytime all the time! But I do know this if do consider purchasing another Honda I will given Ocean Honda first dibs at earning my business! Afterall I can't wait to wait in their brand new waiting lobby for my first new oil change enjoying a hot fresh cup of coffee/donut or even some hot buttered pop-corn if I wanna feel daring one morning! 😊 To anyone willing to have endured this long written review; I recommend Ocean Honda for any of your vehicles needs/service or repairs. Note: Norm Reeves doesn't have a pop-corn machine; Good job Ocean Honda! 😉 More