Ocean Honda of Whittier

We had just came from the Toyota dealership wanting to trade in our car for an SUV, but we had a bad experience so we decided to walk into Honda and see our options. As soon as we parked we were greeted b trade in our car for an SUV, but we had a bad experience so we decided to walk into Honda and see our options. As soon as we parked we were greeted by Alex with a big smile ready to assist us. He got us in a fully loaded SUV ready for our baby! He was great the entire time and had a great experience all the way. More

They were courteous, friendly and answered my questions. The service provided was very excellent and on time The service provided was very excellent and on time More

employees were all very nice and helpful. wished they had the part for my car wished they had the part for my car More

I was late for my appointment and the service center was still able to fit me in. still able to fit me in. More

Servicing agent very courteous answered all my questions and explained work to be done in detail. Good expierence at dealership. Will return for future needs. and explained work to be done in detail. Good expierence at dealership. Will return for future needs. More

Ocean Honda provided a good experience with buying a new CRV. I knew what kind of car that I wanted and they were very straightforward with negotiating the transaction. And, the visit with the finance offic CRV. I knew what kind of car that I wanted and they were very straightforward with negotiating the transaction. And, the visit with the finance officer was very efficient. More

Luigi in service was great! He honored a discount he offered us on our last visit. We really appreciate the discount we are seniors on a fixed income. He honored a discount he offered us on our last visit. We really appreciate the discount we are seniors on a fixed income. More

The service department is friendly, transparent, and responsive. Dropping my car off for services and picking it up was a breeze! responsive. Dropping my car off for services and picking it up was a breeze! More

Luigi provides top notch customer service and is a straight shooter. Took my car from me expeditiously and my service was done quick. In and out! Ocean Honda found a gem in him running that Service De straight shooter. Took my car from me expeditiously and my service was done quick. In and out! Ocean Honda found a gem in him running that Service Department. Would definitely recommend that if you have a Honda, you should be getting your car serviced at this dealership. I have been to a few Honda Dealerships locally and this service department is the best by far. (Norm reeves and Buena Park has nothing on the Ocean!) More

I had a 9 am reservation for a minor service and trans fluid change. I arrived on time and also asked to have the auto restart brake switch adjusted so it was less sensitive. After 6 hours they finally c fluid change. I arrived on time and also asked to have the auto restart brake switch adjusted so it was less sensitive. After 6 hours they finally completed the service but didn't get to the auto restart switch. They wanted me to wait up to another 1/2 hour for that but I didn't have anymore time available and had to take my car and leave. My reservation apparently meant nothing as I'm sure some without reservations who arrived after me got their work done before me. I was one of the last customers there when I left and people were arriving most of the time I was there. I have been a solid customer here for over 20 years, I have bought 3 cars here, and always service them here. I used to get very good service and lots of complimentary discounts because of my service record. But everything changed after Ocean took over the dealership. This experience matches with other reviews I have read on Yelp and other places. I will be taking my business to another dealership from now on. More