Ocean Honda of Whittier
Whittier, CA
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Unfortunately their service department is just as bad as their sales department. I took in my Honda CRV for 3 specific things- alignment, code diagnostic, & AC check. The woman who checked me in was rude, s their sales department. I took in my Honda CRV for 3 specific things- alignment, code diagnostic, & AC check. The woman who checked me in was rude, short, and already trying to set the expectation that I was going to spend more than I'd hoped for. They quoted till the end of the day for an update. Day one no call. Day 2 we decided to call them to get an update, and the same woman was rude, condescending, and had a "don't give a xxxx" attitude. Upon our call they fixed the alignment, "read" the codes, and didn't check the AC. They then started quoting us on work that we didn't ask to be checked or done. We explained that we brought the car in for specific inspection check and the lady flat out ignored our concern at the request. We decided this wouldn't be a good fit after all and said we'd be back to pick up the car the next day. When my husband showed up to get the car he was again met with attitude and complete unprofessionalism, told to wait even longer for our vehicle before he could pick it up. Upon check out we presented an inspection coupon, listed on their website, and the lady completely denied it since it wasn't presented "at write up". I would never suggest someone I care about come here and be taken advantage of or waste their time. The ladies name was Nori, and I highly suggest you steer clear of her. More
I went in for my first oil change, they checked my car on time. They took about an hour, The staff very polite and courteous. Having said that, In My previous experience with another dealer (Toyota),they alw time. They took about an hour, The staff very polite and courteous. Having said that, In My previous experience with another dealer (Toyota),they always gave me a carwash as a courtesy.This is my first Honda purchase.Overall I am content with the vehicle, and service. Thank you. More
I buy all my cars from Ocean Honda of Whittier because they are kind and not pushy, They always try to get you the best deal. Travis made me feel right at home with his warm personality. He explained the they are kind and not pushy, They always try to get you the best deal. Travis made me feel right at home with his warm personality. He explained the whole process and he was honest about prices and possibilities. Julio in finance really knows what he is doing and further explained options and costs. At first I was stressed about buying a car but I’m very happy I chose to lease with Ocean Honda of Whittier! More
Staff was very attentive and friendly. Their waiting area was very nice and comfortable. They fixed my vehicle and were very kind while explaining what needed to be done. Their waiting area was very nice and comfortable. They fixed my vehicle and were very kind while explaining what needed to be done. More
I brought my vehicle in without an appointment and it was serviced on the same day. I was pleasantly surprised. Additionally the work was done at a cost that was very reasonable. serviced on the same day. I was pleasantly surprised. Additionally the work was done at a cost that was very reasonable. More
service was super fast and easy, i arrived and within 15 minutes i was on my way home. my car got an oil change and i was able to pick up after only 2 hours. amazing work shoutout Nory minutes i was on my way home. my car got an oil change and i was able to pick up after only 2 hours. amazing work shoutout Nory More
This is my first time at this dealership. I will definitely be coming again. They got me in and out in under an hour. Never seen this before! They also let me look underneath my vehicle, whic I will definitely be coming again. They got me in and out in under an hour. Never seen this before! They also let me look underneath my vehicle, which was very nice. More