Ocean Honda of Milford
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 424 reviews
I needed a software update per a recall notice I received. I called and scheduling was easy. The Service Advisor who took my call explained the process and the time required. When I arrived for my a received. I called and scheduling was easy. The Service Advisor who took my call explained the process and the time required. When I arrived for my appointment, John was helpful, professional and pleasant. The car was ready sooner than expected. All in all, it was a great customer experience. Thank you! More
I made an appointment but I did not hear back so I called. Appointment was scheduled for 2pm however I needed it later in the evening so revised it to 4pm. Got there and went to location then was told called. Appointment was scheduled for 2pm however I needed it later in the evening so revised it to 4pm. Got there and went to location then was told to go to the new location across the street (no prior notice of this.) Went across the street and parked at the entrance of the service bay and went inside. 3 reps, one on phone and one with customer. 3rd rep said nothing. Waited then the rep in the first spot said that someone would be with me shortly. Then the rep (John??) called me over. He brought up my appointment and then proceeded to tell me that I was due for $1,600 of additional work. I said no, just the scheduled oil change. He then told me that there was an hour wait. I said that I had an appointment and why such a long wait. He told me that everyone has a wait and then he pointed me to the waiting room. I tried to make the best of the situation but I was very disappointed with the process, the lack of customer service from your staff member, the fact that a new location was where i needed to go, the fact that your oil change went up about $15+ and now I'm being told something about what my car now needs without a care about the fact that I wasn't prepared and lastly, being told about a wait. More
It was a pleasure working with Sydney. It was one of the most streamlined experience I had leasing a new vehicle! Everyone in the dealership was very friendly and helpful! It was one of the most streamlined experience I had leasing a new vehicle! Everyone in the dealership was very friendly and helpful! More
I’ll bring my car in there with no issues leaving issues that I never had wish I never broke my car there that I never had wish I never broke my car there More
Gentleman who helped me was very pleasant When I received my letter in the mail to come in for an update. I called and was given an appointment immediately overall experience was very pleasant. my letter in the mail to come in for an update. I called and was given an appointment immediately overall experience was very pleasant. More
I had the most streamlined service with the sales girl, the general manager and the finance person! It was so simple and easy! I love my new car!!! the general manager and the finance person! It was so simple and easy! I love my new car!!! More
Overall the experience was good the wait time seems a little long but the job gets done the appointment availability are good little long but the job gets done the appointment availability are good More

