Ocean Honda Santa Cruz

Review The sales people are very well informed. They know a lot about the cars and go the extra mile to make the customer happy. The lease experience is buy The sales people are very well informed. They know a lot about the cars and go the extra mile to make the customer happy. The lease experience is buyer beware. They sell you extra services that you don't need which inflates the monthly payment. This is industry wide so it's not any particular dealer. More

Satisfactory service The Ocean team serviced our car, recommended some required maintenance, communicated well in all steps of the process. The service was completed on t The Ocean team serviced our car, recommended some required maintenance, communicated well in all steps of the process. The service was completed on time and appears to have been done in a professional manner. They utilized a text messaging system which was very helpful given we were at work during the service project and could check back in with Ocean when we became available. More

Informative and quick. The staff at Ocean Honda has always been available and courteous. Noe was especially helpful in getting my Pilot Elite serviced in a timely manner. The staff at Ocean Honda has always been available and courteous. Noe was especially helpful in getting my Pilot Elite serviced in a timely manner. More

A satisfying and professional experience. Always prompt and professional service. The staff is smart and friendly, and there's lots to do while waiting for your car. I've been going here for d Always prompt and professional service. The staff is smart and friendly, and there's lots to do while waiting for your car. I've been going here for decades and will stay with Ocean Honda forever. More

Excellent in every way Great service, nice waiting area, good coffee, timely. All good! I was offered a ride home, which I didn’t need. Everyone who greeted me was friendly Great service, nice waiting area, good coffee, timely. All good! I was offered a ride home, which I didn’t need. Everyone who greeted me was friendly and helpful. More

10K Service I was 30 minutes late and was still able to get in and out in a reasonable amount of time. Everyone I dealt, from arrival to departure, was courteous I was 30 minutes late and was still able to get in and out in a reasonable amount of time. Everyone I dealt, from arrival to departure, was courteous and professional. More

Great service Both Dusty and Eric were excellent. It was more expensive then I planned for, but that was because Eric flagged a problem I forgot to mention when I c Both Dusty and Eric were excellent. It was more expensive then I planned for, but that was because Eric flagged a problem I forgot to mention when I came in. Greg More

Oil Change Wayne kept me updated on how my service was going while I was waiting. I didn't feel like I was forgotten. I also love how they offer you lunch while Wayne kept me updated on how my service was going while I was waiting. I didn't feel like I was forgotten. I also love how they offer you lunch while you wait. More

Excellent service Went in for an oil change/tire rotation & added on a small repair (from rodents in the engine). Dustin provided excellent service and updates as I wai Went in for an oil change/tire rotation & added on a small repair (from rodents in the engine). Dustin provided excellent service and updates as I waited in the lobby. Love that they treat you to a yummy lunch during special times while you wait! More

Quick, professional, accurate! From the young man who assisted at intake to the gentleman who took my order, everything was professional and as was described to me. I have nothing b From the young man who assisted at intake to the gentleman who took my order, everything was professional and as was described to me. I have nothing but praise for the people who helped me. More