Ocean Honda Santa Cruz

The Advisor was very clear and thorough , polite , and excellent. An overall a positive experience. excellent. An overall a positive experience. More

Great service every time. I was in and out less than 2 hours. Highly recommended! I was in and out less than 2 hours. Highly recommended! More

I purchased a 2023 Honda CRV from Ocean Honda of Santa Cruz in April 2024, which was advertised at $32,998. When I reviewed the paperwork, I found that the vehicle was priced over $35,000, with nearly $7, Cruz in April 2024, which was advertised at $32,998. When I reviewed the paperwork, I found that the vehicle was priced over $35,000, with nearly $7,000 in added fees, most of which were never discussed or agreed to. I raised the issue immediately after purchase and the dealership sent a $5,000 credit to my lender, clearly acknowledging that something was wrong. However, they never corrected the sales contract, loan structure, or sales tax, which means I’ve now spent over a year paying interest and taxes on an inflated amount I never agreed to. I recently followed up and was treated with complete disrespect by Sales Manager Dylan Shay, who refused to acknowledge any of this, despite the dealership’s own prior actions proving otherwise. I’m filing complaints with the California DMV and Attorney General for misrepresentation and contract fraud. If you’re considering buying here, read your contract very closely and don’t trust the advertised price without triple checking the paperwork. More

Good service and excellent time in and out nice sitting area. Would recommend to others. area. Would recommend to others. More

They gave me the car with 2 lines of gas (basically empty), and no info on the cars futures, had trouble opening door for gas and had to watch youtube video on how to open it. empty), and no info on the cars futures, had trouble opening door for gas and had to watch youtube video on how to open it. More

Everything was good. i´d like to reconognize efort that every one are doing to bring the best service. i´d like to reconognize efort that every one are doing to bring the best service. More

The salesperson was a pleasure to work with along with the finance person. It was nice to reach a price we felt comfortable with this time. the finance person. It was nice to reach a price we felt comfortable with this time. More

Great experience, customer service was above and beyond what I expected. Definitely will be going back. what I expected. Definitely will be going back. More

Great people are the best in the world. Great dealership in the world, the best in the world. Flip is the best. Great dealership in the world, the best in the world. Flip is the best. More

I had my oil change service performed here and service advisor Alan was nothing less than a stellar professional! He got my car taken care of and back to me not only so much faster than I expected, but w advisor Alan was nothing less than a stellar professional! He got my car taken care of and back to me not only so much faster than I expected, but with a full report on the details of my car's fluids and parts, which had been inspected and they found some seepage that isn't a problem now, but may become an issue later. Something to monitor, which also helps me feel confident that everything else inspected has passed with flying colors! Thank you to the Ocean Honda Service Department and their talented technicians. =) More