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Ocean Cadillac - Service Center

Miami, FL

4.3
482 Reviews
Call Service Center (855) 242-3947

482 Reviews of Ocean Cadillac - Service Center

Sort by
March 15, 2024

She did a great job this time. She was well prepared for so I didn't have wait when I dropped off and had it waiting on the ramp when I returned to pick up my car. More

by Dwcop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

March 13, 2024

After I reciv the car brake and computer down almos I kill my self I need cancel the lease no one make solution brand new car 2024? Sell manager no answer my call More

by Leila barkoczi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Víctor lopez
Report | Print
Mar 16, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying experience, Leila. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 07, 2024

Excellent salesman. Not pushy. Process of my purchase was speedy,and it was a pleasure to work with your employees. More

by sambek
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

March 06, 2024

Very nice & clean, staff are very professional. They communicated every step of the process & made it an easy service experience. More

by TD 225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

March 05, 2024

Adriana is always very professional, courteous, knowledgeable and helpful! She provides the highest level of customer care and support. Thank you for your help Adriana! #1#1#1#1#1#1#1#1 More

by drx
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Adriana delivered such a great experience!

February 29, 2024

As alway, Jason took excellent care of me. I appreciate his good help. The entire team is helpful. More

by randy68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rafo, Jimmy Pena
Report | Print
Feb 29, 2024 -

Ocean Cadillac responded

Randy, Thanks for sharing about your experience with Ocean Cadillac. Jason and our team appreciate your business and hope to see you again soon!

February 29, 2024

Orlando in service was awesome took care of ever great service great service great servive More

by FRIEDMAN.STAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castelleon
Report | Print
Mar 01, 2024 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, Stan, we look forward to having you as a valued customer for many years to come!

February 28, 2024

Fantastic service Orlando was superb I felt that everything was cater to in a highly professional fashion! More

by LOURDESAMORIN
Recommend Dealer
Yes
Employees Worked With
Orlando
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Feb 28, 2024 -

Ocean Cadillac responded

Lourdes, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2024

Very courteous personnel, fast service and amazing service, they answered all questions that I had More

by SATTARISAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Report | Print
Feb 27, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

February 24, 2024

No customer friendly at all ,has had my car for 3 months can’t get a straight answer from anyone.Has mad several promises none which where kept.I have been very patient but as of know I’m truly over this bu More

by audreypalmer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Report | Print
Feb 28, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Audrey, and hopefully, we can get to the bottom of this.

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