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Ocean Cadillac - Service Center

Miami, FL

4.3
400 Reviews

400 Reviews of Ocean Cadillac - Service Center

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August 22, 2023

Very good dealer they provide amazing services. You come in and out very fast! Would highly recommend More

by JUANFM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Aug 23, 2023 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

August 18, 2023

My experience with Ocean Cadillac was quite pleasant as the staff (Adriana) greeted me with a friendly attitude. They resolved my vehicles issue in a timely manner & gave me a complimentary car wash. Great More

by Petedeveloper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana , Jimmy Pena
Aug 21, 2023 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

August 05, 2023

Excellent service. Jimmy Pena, manager of the service dept, is very professional, efficient and friendly. He made sure my car was promptly repaired. Very satisfied and More

by martineweisz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Aug 07, 2023 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

July 22, 2023

Angel at service did a great job communicating explaining everything they offered a shuttle home great customer service More

by HECFLORIN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Jul 24, 2023 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

July 18, 2023

Stellar service provided by the Service department team and leadership. Jason, Angel and Jimmy were knowledgeable and provided great insight and recommendations. The techs in the shop delivered impeccable More

by CristianRamirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Angel in the Service department. All the techs who executed the work and I didn’t get to meet personally., Jimmy Pena
Jul 19, 2023 -

Ocean Cadillac responded

Thank you for the kind words for our service department, Cristian! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 14, 2023

Good customer service. Made sure we got in on time and made sure we were informed of all work along the way More

by JAMESRCMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Jul 15, 2023 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

July 09, 2023

My experience at Ocean Cadillac was excellent. .recently took my CTX6 for service, the service agent Orlando Mancina was very helpful(I’m sticking with him).. Atara Dallas helped us with the buy o More

by VELAZQUEZVIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina, Andrew Joseph,Michael Kelly , Atara Dallas
Jul 10, 2023 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2023

Friendly service love that they picked up my car at home and returned it to me the same day! Clean and spotless. More

by Billrenaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in sales was great! as was Marc, Jimmy Pena
Jul 06, 2023 -

Ocean Cadillac responded

Thank you for your very kind review, Bill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

July 05, 2023

Great place thank you I highly recommend this place and I will be back again More

by Art22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Ocean Cadillac responded

Art, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 27, 2023

Perfect from start to finish. Highly recommend Ocean Cadillac. It was effortless and east to have car picked up and delivered. More

by richardkagan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR, Hugh Okoye, Jimmy Pena
Jun 27, 2023 -

Ocean Cadillac responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

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