Ocean Cadillac - Service Center

Orlando Castellon was very communicative , cordial and helpful throughout the Service of my Escalade which required multiple visits due to a wait on parts to complete everything. I appreciate the tota helpful throughout the Service of my Escalade which required multiple visits due to a wait on parts to complete everything. I appreciate the total Professional Services rendered Sincerely, Jm More

This dealership has abysmal customer service and management and I will never bring my vehicle or business back here. management and I will never bring my vehicle or business back here. More

It’s always a pleasure dealing with Victor Lopez. This is the 3rd Cadillac I have bought from him. He makes the transaction so easy. The sales person Maritza was so nice to work with. She made the This is the 3rd Cadillac I have bought from him. He makes the transaction so easy. The sales person Maritza was so nice to work with. She made the transaction so smooth and stress feee. More

Orlando was polite and professional. I received quick quality service. He was informative AND made sure I was satisfied I received quick quality service. He was informative AND made sure I was satisfied More

Satisfied with service and their promptness. Orlando was very helpful and kept me a-braised with service. Orlando was very helpful and kept me a-braised with service. More

The service center listened to my issues and solved the problem with my radio. I’m glad problem with my radio. I’m glad More

i was in to replace a sidemirrow that had fallen out i do not know who worked with me by name but he was good do not know who worked with me by name but he was good More

Service iwas very good I was very happy with the knowledge to replace the part on the car knowledge to replace the part on the car More

The experience was excellent and it was professional and Courteous. I appreciated the quick responses Courteous. I appreciated the quick responses More

I have purchased a lot of vehicle in my 50 years of driving but have never experienced such a comprehensive customer service excellence. Thank you to Abraham our financial adviser, Bajo our salesman a driving but have never experienced such a comprehensive customer service excellence. Thank you to Abraham our financial adviser, Bajo our salesman and the entire service team. The team is an example for all other dealers to follow on how to work together in excellence to respect and service a customer. Thank you! More