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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,418 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,418 reviews

April 12, 2025

Excellent service I love the professionalism how fast they sit my service I recommend them More

by CRA185A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 11, 2025

Orlando went above and beyond for me. He listened, was so polite and professional responds immediately and returns every call!. More

by Jillhbenjamin@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Apr 11, 2025 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Service Manager - Fabio Arciero (954) 993-9242

April 11, 2025

Excellent customer service and general attention to details. I Will recommend the place to anyone. More

by RUBYSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Mitrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! General Sales Manager - Jack Mitrani (954) 471-2704

April 11, 2025

He was very professional/attentive/nice/knowledgeable from the beginning. Initially, I spoke to a couple different people from there, but he was the 3rd person I spoke with and he took charge. He made ev More

by ASHLEYBARNES7
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Capiro
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Apr 11, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. General Sales Manager - Jack Mitrani (954) 471-2704

April 10, 2025

Well I went to change my oil. I had a coupon for 74.99 A new car and they told me I had to do alignment and change the air filter. I take that as an insult, no respect for my inte More

by armandor135
Recommend Dealer
No
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Apr 10, 2025 -

Ocean Cadillac responded

Hi armandor135, Thank you for taking the time to share your feedback. We're very sorry to hear that your recent visit to Ocean Cadillac left you feeling disappointed. It’s never our intention to make any guest feel disrespected or surprised by unexpected charges. Our goal is to provide transparency in our service process, and we apologize if the additional recommendations were not clearly communicated. We always want our customers to be fully informed and comfortable with any services suggested beyond the original request. We take your concerns seriously and would appreciate the opportunity to speak with you directly to better understand what happened and work toward making things right. Please reach out to me at your earliest convenience at Fabio.Arciero@oceancadillac.com or at 954-993-9242 Thank you again for your feedback — we’re committed to earning back your trust. Sincerely, Fabio Arciero Service Director Ocean Cadillac

April 08, 2025

Very professional and friendly staff. They solved my issues quickly and efficiently Very good experience More

by STEWJAYCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Arciero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

April 04, 2025

The team at Ocean Cadillac was professional and kind. They answered the many questions I asked. I would recommend Ocesn Cadillac to friends and family. More

by ANNE.LITTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Diaz
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Apr 04, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. General Sales Manager - Jack Mitrani (954) 471-2704

March 30, 2025

My wife and I purchased a vehicle last week working with Enrique. He was patient with us even after calling him so many times he always answered his phone. But we have some issues going on that we hope to g More

by Holsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. General Sales Manager - Jack Mitrani (954) 471-2704

March 30, 2025

We had a nice experience for our fist time leasing a car from Ocean Cadillac. They had a nice selection of vehicles. More

by JLGEM
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

Apr 01, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac for your first leasing experience! We're glad to hear you had a great experience and found a nice selection of vehicles. If you ever have any questions or need assistance in the future, we're here to help. Enjoy your new ride! Daniel Baster General Manager

March 29, 2025

This was a great experience. Thanks for all your help making this a great decision without feeling pressured. More

by JOCELYNNFERGUSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony from finance was awesome getting me the best deal
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Mar 29, 2025 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. General Sales Manager - Jack Mitrani (954) 471-2704

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