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Ocean Cadillac
Miami, FL
1,451 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,451 reviews
June 27, 2025
Easy process! Smooth process! Highly recommend to anyone looking for an easy process and a beautiful car! Smooth process! Highly recommend to anyone looking for an easy process and a beautiful car! More
by SHANNANRODNEY
Verified Customer
June 26, 2025
It took about 20 minutes to find a salesman within open hours. Juan was fine in the sales process, there were a lot of people in the room with me in general. I came back the next day to get gas and such fo hours. Juan was fine in the sales process, there were a lot of people in the room with me in general. I came back the next day to get gas and such for my car since it was purchased late the day before. However, the car was never detailed even when I went back the day after and even the Sunday after purchase. The windshield was foggy, there were small mud splatters on the side of the center console on the passenger side. I tried to book a tint appointment that day and had to go through another representative that would set it up for me instead of waiting for a response from service. More
by PAIGE
June 22, 2025
Your telephone service is the worst I’ve ever seen getting to speak to a human is absolutely absurd. Your staff is good, but your phone service is terrible. getting to speak to a human is absolutely absurd. Your staff is good, but your phone service is terrible. More
by Stevenmechanic
June 20, 2025
Since I started to contact Ocean to check about the new Escalade I was very well treated and during the purchase process even better ! All team is great ! Specially Michael !! Escalade I was very well treated and during the purchase process even better ! All team is great ! Specially Michael !! More
by PAULO9
June 19, 2025
Michael is always helpful and professional. Staff are polite, food is great, and car wash after service is a nice bonus.” Staff are polite, food is great, and car wash after service is a nice bonus.” More
by DENYSP
June 19, 2025
Great dealership they care about clients very professional. Best cadillac dealership I have been to professional. Best cadillac dealership I have been to More
by MALIKCOL10
June 19, 2025
Not very truthful in their tactics . Also very non professional at returning phone calls . Be very careful on extended warranties . They work with 3 companies who are very shady. Also very non professional at returning phone calls . Be very careful on extended warranties . They work with 3 companies who are very shady. More
by LESTR
Employees Worked With
Other Employees :
Mike .. excellent sales person . Also Orlando in service is a good guy.
June 17, 2025
Excellent service keep it up customers service we’re wonderful I like it guys thanks wonderful I like it guys thanks More
by JD
June 15, 2025
Lack of communication, two advisors saying completely different things, car was not fixed Terrible experience different things, car was not fixed Terrible experience More
by Dourado
June 14, 2025
I recently visited Ocean Cadillac, and I had an outstanding experience thanks to the exceptional service provided by Adriana, my service advisor. From the moment I arrived, she was courteous, profe outstanding experience thanks to the exceptional service provided by Adriana, my service advisor. From the moment I arrived, she was courteous, professional, and incredibly knowledgeable about the issues with my vehicle. Adriana took the time to explain everything clearly and made sure I felt confident about the work being done. She was very attentive throughout the entire process, providing regular updates on my vehicle's status, which I truly appreciated. Her communication was timely and reassuring, making the entire experience smooth and stress-free. The service was completed efficiently and to my full satisfaction. I couldn't be happier with the way everything was handled. Adriana went above and beyond, and thanks to her, my visit to Ocean Cadillac was a truly positive one. I highly recommend both Adriana and Ocean Cadillac for anyone in need of top-notch vehicle service. More
by durell.laing@yahoo.com
