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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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February 07, 2024

The main reason I keep returning to this dealership is because of the service department. I have never had a problem with the work, and I trust them to know my car. Fernando was pleasant and professional, More

by p.hartwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Perez — 5 stars
Feb 07, 2024 -

Oakes Kia responded

It's great to know that our service department at Oakes Kia has earned your trust and keeps you coming back. We're glad Fernando was able to assist with your car needs professionally. We are looking forward to seeing you next time!

February 07, 2024

Eiris was outstanding. Professional, courteous and informative about what my car needed. This is why I left Cable Dahmer Kia svc department (where we bought the Sorento)! More

by DJAHERN1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eiris
Feb 07, 2024 -

Oakes Kia responded

We're delighted to know that Eiris provided you with such a great experience at Oakes Kia. We appreciate your trust in us and look forward to serving any future needs!

February 07, 2024

Quick speedy service, the staff was polite, easy to schedule maintenance visits, and overall clean waiting area. More

by MCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Oakes Kia responded

We're glad to know you had a positive experience with our service department at Oakes Kia! We strive for efficient, friendly service and appreciate your feedback. Looking forward to seeing you during your next maintenance visit!

February 07, 2024

The best dealer experience I’ve had in all my car shopping experience do recommend More

by RAMON.ACEVEDO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyric Greene
Feb 08, 2024 -

Oakes Kia responded

Ramon, your high praise means the world to us here at Oakes Kia. Thank you for recommending our team!

February 06, 2024

Needed a quick same-day state inspection on a Saturday. Called to see if they were able to squeeze me in, and they had three openings. It was an exceptional experience from that phone call, to finish. High More

by b.wilcoxson.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eiris Webster-Lyons
Feb 07, 2024 -

Oakes Kia responded

We're glad to know we could accommodate your same-day state inspection at Oakes Kia! Our team always aims for exceptional service. Thanks so much for the recommendation and high praise!

February 06, 2024

Dealership was informative, quick, and knowledgeable of what I needed done! They even added a recall check that I wasn’t aware of! More

by CameronParker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Solomon, unsure of other tech’s name.
Feb 06, 2024 -

Oakes Kia responded

Cameron, we're glad to know our team at Oakes Kia was able to provide you with the information and service you needed. It's always a pleasure ensuring our customers are well-informed about their vehicles. Thanks for your review!

February 06, 2024

Treated mw well and had my car done faster than the initial estimate. Very good! More

by jwliddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Kimley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Oakes Kia responded

Thanks so much for leaving Oakes Kia a five-star review! We are so pleased to hear your service visit went smoothly.

February 05, 2024

Came in for a recall on the speaker cover on the dashboard. Work performed and completed. left greasy fingerprints on the windshield but otherwise everything is satisfactory. More

by Lberi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with these people
Feb 05, 2024 -

Oakes Kia responded

We appreciate your feedback and are glad to know the recall work was completed satisfactorily at Oakes Kia. We apologize for any inconvenience caused by the fingerprints. We'll make sure to address this with our team. Thanks!

February 05, 2024

Oakes Kia service staff have always been very helpful to me. They answer my questions in terms my non-mechanical brain can understand and treat me respectfully. More

by jessieteacher53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Oakes Kia responded

Jessie, we're glad to know our team at Oakes Kia has been helpful and respectful. We always aim to explain things in a way that everyone can understand! Thanks for your review.

February 04, 2024

It's a great auto center, the only problem is that they don't put gas in the new car and I had to stop and fuel up. If you buy a new one from them make sure it's got gas. More

by tmharr56
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 05, 2024 -

Oakes Kia responded

We appreciate your feedback and are glad to know you had a positive experience at Oakes Kia. We apologize for the oversight with the fuel, we'll make sure to address this issue moving forward. Thanks for choosing us!

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