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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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August 12, 2022

Always do a fantastic job, friendly and fair. They are very very accommodating as well More

by HOWLEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

August 11, 2022

Always quality work. My 2014 Highlander is maintained by this dealership and runs like its brand new. My only complaint is a long wait when getting vehicle serviced . I w More

by cpd10026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Oak Lawn Toyota responded

It's great to hear that Keith and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 11, 2022

Service sucks ! They were not busy and it still took 2 and a half hours for an oil change and I did have an appointment More

by easyice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cassello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

August 10, 2022

Juan was awesome at taking care of us from the start. All issues were resolved quickly and great communication from him and the other service team More

by feeley.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business, Bill, and hope to see you again soon! Juan Vazquez, Service Manager

August 10, 2022

Oak Lawn Toyota continues to keep our vehicles safe and reliable. Keith-Assistant Service Manager-is the latest to help with the necessary maintenance and repairs for my 2004 Sienna. And thank you to the More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Scott, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

August 10, 2022

I bought my Toyota Highlander 2016 to Toyota at Oak Lawn to check what is wrong with my car Keith he told me what’s wrong with my your honesty job you do I’ll come back for sure Thank you again More

by yaffay1
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 10, 2022

Scheduling was easy, kept me informed throughout process. Checkout was easy. I wouldn’t hesitate to recommend. More

by Kifox70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 09, 2022

All went well. Very courteous and professional. Not too mention that the service time was respectable More

by Bunmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Bunmi responded

2 thumbs up

August 08, 2022

They were able to squeeze me in for a quick oil change on my vehicle. Thanks! More

by laylow59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

Aug 08, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 08, 2022

Great service ,Joe the service rep was both professional and courteous. We were scheduled Friday to replace the passenger side mirror, and all four tires . Joe called to let us know replacing the tires wasn More

by k.sedrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Oak Lawn Toyota responded

We are very happy Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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