Oak Lawn Toyota - Service Center

I have never had any issues or problems with service at Oak Law Toyota and I’m grateful for that! I hated going in for service at the Toyota I bought my RAV4. Glad I changed locations! Oak Law Toyota and I’m grateful for that! I hated going in for service at the Toyota I bought my RAV4. Glad I changed locations! More

I have been going to Oak Lawn Toyota for over 20 years. Joe in Service is one of the best representatives of the dealership. Joe in Service is one of the best representatives of the dealership. More

Oak lawn Toyota service center is a joke in my eyes. For the last couple years I’ve had nothing but problems with the service writers and the manager of service. Silly for me to come back and give anoth For the last couple years I’ve had nothing but problems with the service writers and the manager of service. Silly for me to come back and give another chance but last chance was taken when I was told they are done with me and to leave yes I was mad they didn’t do the service requested after 2 different tries in 3 days. They don’t listen to the customer and the issues you have with the vehicle. They just say we’ll we cleared the computer so if it happens again we can look at it. Or that is how the seat sits. The seat in our van doesn’t sit flat to where I can’t place a car seat on it because it wouldn’t be safe. But Never mind the safety of my child they don’t want to make it right so I’ll go above and beyond and hopefully get the manager and some device writers to be taught on customer safety. More

Friendly staff and prompt. Nice lounge. I like that they give you update of car services and they also give you estimate. Nice lounge. I like that they give you update of car services and they also give you estimate. More

I brought my car in for service and was greeted right away. The woman at the service desk was very friendly and explained what was being done clearly. I’m not happy with how I picked up my car once it wa away. The woman at the service desk was very friendly and explained what was being done clearly. I’m not happy with how I picked up my car once it was done. The mechanics seat cover was in my car in a ball on the floor and I thought after spending $300 they would have at least ran my car through the wash like they used to. More

Great job overall. I was kept updated and service had great attitude and kept me updated the whole time I was there. I was kept updated and service had great attitude and kept me updated the whole time I was there. More

The waiting area was clean. Keith was very polite and gave detailed findings. Talked with the tech who showed me the issue and gave his recommendation. Keith was very polite and gave detailed findings. Talked with the tech who showed me the issue and gave his recommendation. More

The service was excellent. I had an emergency and was taken in immediately. The dealership is excellent and I have been a customer since 1978. I had an emergency and was taken in immediately. The dealership is excellent and I have been a customer since 1978. More

They let you know what's wrong with your car before they do the work do the work More

Prompt and helpful service, polite in take and friendly staff. Called when promised and followed up on warranty issue. staff. Called when promised and followed up on warranty issue. More