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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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October 21, 2022

They called me to schedule my appointment and when I came in they were ready and explained everything to me even what was recommended at that time. All work was done in a timely matter as stated. More

by Msporter414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 21, 2022

Thank you for taking good care and putting my air bag in to keep me safe. I’m very grateful to Bob for assisting me with this. You have great staff. Thank you🙏🏾😇🙏🏾 More

by L.calo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Spee
Oct 23, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words for Bob, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 20, 2022

Very warm personal and very attentive never had an issue w oak lawn toyota. Also very close to the house for me. More

by Sterg87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 19, 2022

Friendly, curious, prompt,informative about service problem and concern about the problem to be resolved More

by carbethw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Osuch
Oct 19, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 17, 2022

Juan, the service manager is outstanding, when ever I need help he’s there in a second. The quality of work is tremendous, always done on time, More

by bkrosic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad Juan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 17, 2022

Great service from the service writer. Called me when the part needed for repair was in. Made appt for the next day. Was in and out of the shop in less than one hour. More

by jacbar777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 17, 2022

The service department was great especially Carlos he helped me with getting my Corolla serviced and was very friendly. More

by Tiana.rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Oct 18, 2022 -

Oak Lawn Toyota responded

It's great to hear that Carlos was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 12, 2022

Joe is a superb professional. He treats and delivers quality customer service to customers as if he's a customer. Kudos to Joe. More

by Dwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian is service,who greets customer's and take their car to be serviced. . Another excellent employee
Oct 13, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience! Juan Vazquez, Service Manager

October 12, 2022

Always pleasant, work usually done in the stated amount of time, quality mechanics, easy to set up appointments online More

by mcquinnkay
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McShane (?l
Oct 13, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 10, 2022

Frank did an amazing job getting me in and out of the service department. Very well spoken and friendly. Awesome job Frank! Keep going!!!!! More

by francisco.aguilar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, Francisco, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

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